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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (606 reviews)

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4.82

Based on 606 reviews, last reviewed 8th Jul 2026

76% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Vernon was very responsive whenever we requested an... Vernon was very responsive whenever we requested an update or needed any help with the 3rd party supplier, such as the valuer. Reviewed on: 8th July 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Review Vernon Building Society: Mortgages now

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Vernon Building Society Mortgages reviews (606)

I can recommend Vernon without any hesitation

I had questions at the start of the process and their customer services people answered skillfully and clearly. This enabled me to feel really confident in going with Vernon. Since then everything has gone well which confirms in my mind that it was the right decision to mortgage with Vernon. Reviewed on: 13th January 2026

Local office and community spirit makes the Vernon w...

Local office and community spirit makes the Vernon what it is, the staff are friendly helpful and always provide great advice and peace of mind Reviewed on: 13th January 2026

Highly Recommended

Vernon were very easy to deal with and very professional. They had exactly the product we needed. Reviewed on: 13th January 2026

Great product range

Friendly and easy to deal with. Great to have mortgages for over 60’s with the option of interest only. I was able to renew my existing mortgage without the need for any further property survey or conveyancing making the whole process very straightforward. Reviewed on: 13th January 2026

Have had a mortgage with them for last 6 years and i...

Have had a mortgage with them for last 6 years and initially they were very informative and was able to speak to an advisor with any queries which was brilliant Reviewed on: 13th January 2026

Mortgage

Friendly, efficient, and a first class service throughout the time of our mortgage. Reviewed on: 13th January 2026

Have a mortgage with Vernon.

Have a mortgage with Vernon. Every interaction with the team has been handled quickly and efficiently through the last 5 years. The rate offered at the time was market leading for our criteria, so it was a no-brainer to go with them! Reviewed on: 13th January 2026

Very efficient company, always been very helpful

Very efficient company, always been very helpful Reviewed on: 13th January 2026

A Comfortable, Hassle Free Experience

I changed my mortgage to a RIO (Retirement Interest Only) mortgage. From the point of enquiry through to completion the Vernon mortgage team clearly explained the mortgage and fully supported me throughout with a dedicated advisor available to answer any questions I had. I was never under any pressure, time constraint or influence to make my decision. Vernon made choosing a mortgage a pleasure not a chore. Reviewed on: 13th January 2026

Customer service was 5*.

Customer service was 5*. Easy to talk to someone and always helpful. Thank you Reviewed on: 13th January 2026

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