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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (475 reviews)

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4.88

Based on 475 reviews, last reviewed 5th Aug 2025

17% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Professionalism Plus Personality Over many years we have dealt with various people at Vernon and whilst all were good/knowledgeable, none has been as outstanding as Megan Paldino who ... Read more Reviewed on: 5th August 2025

Verified source

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (475)

Wonderful

Vernon embodied the old style mortgage facility and rightfully can call itself a friendly society. Reviewed on: 22nd November 2023

Very good service and products.

I've been a customer with Vernon coming up to ten years. You can't beat the service, top notch, A+. The customer service that Vernon offers is very unique for the times we live in. Excellent customer service. Very good products on offer. Highly recommended. Reviewed on: 6th November 2023

Steady

Lower interest rates! Now that the Bank of England has realised they have gone too far with their increases. This is a great opportunity for the Vernon Building Society to lead the way. Reviewed on: 25th October 2023

Supportive

Flexible, supportive, professional; excellent customer service by well-informed, polite staff; over many years, despite the cut-throat business world, the Vernon still remains constantly helpful and sympathetic to customers' needs. Reviewed on: 25th October 2023

Friendly

They are always at the end of the phone, always helpful, and always helpful and efficient. Reviewed on: 25th October 2023

Proactive

I value the Society's always professional means of communication (by email and letter). I believe the Society is genuinely helpful and proactive. Reviewed on: 25th September 2023

Amazing

Nothing could be better. Honestly we can't fault them. They are friendly, helpful, you can always speak to someone and they provide a fabulous service. Thank you. Reviewed on: 25th September 2023

Great support and service!

From early mortgage discussions to drawdown and now redemption/repayment, the entire Vernon team have been a delight to deal with. Easy to get hold of, no nonsense approach and unerringly friendly. Even our conveyancing solicitor had nothing but great experiences dealing with the legals. Reviewed on: 14th August 2023

Excellent

I like being able to speak with a person. Reviewed on: 20th July 2023

Brilliant service

As a first time buyer I was very unsure of the process and what to expect. Maureen was lovely and took me through the whole process. I didn't feel like a burden and the response was very quick. Thank you for all your help! Reviewed on: 13th July 2023

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