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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.87
Based on 564 reviews, last reviewed 15th Feb 2026
152% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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2%
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0%
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Latest highest rating:

5

Very helpful i would highly recommend Vernon building society was very helpful with my remortgage. They was always there if I needed any help. I would highly recommend this building societ... Read more Reviewed on: 15th February 2026
Maria D's avatar
Maria D

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (564)

In branch service review

5
Like the availability of mortgages for retired people like myself. Also received personal cost service by one individual who answered the phone and email. Reviewed on: 24th September 2025

Kept informed and updated regularly.

5
Kept informed and updated regularly. Easy to access people on the phone Reviewed on: 9th September 2025
Paul 's avatar
Paul

Easy to communicate with.

5
Easy to communicate with. Clear and prompt response. Reviewed on: 6th September 2025
Chris's avatar
Chris

Professional Mortgage experience

5
Had a very professional experience with Megan your Mortgage advisor. Nothing was too much trouble and she is now also considered a friend Reviewed on: 5th September 2025

Extremely efficient, informative and helpful.

4
Extremely efficient, informative and helpful. Thank you Reviewed on: 2nd September 2025
Susan F's avatar
Susan F

In branch service review

5
Clear, unambiguous advice. Professional, helpful advisors, trustworthy. Reviewed on: 21st August 2025

In branch service review

5
Always someone helpful and friendly to talk to. Queries/questions answered quickly and efficiently. Kept up to date at all times. Overall Amazing service. Reviewed on: 21st August 2025

In branch service review

5
Excellent service. Very efficient staff at branch. Very helpful pleasant staff. Easy to understand information by email and post. Reviewed on: 21st August 2025

In branch service review

5
Wide variety of options made available - each closely laid out and full numerative details. Reviewed on: 21st August 2025

Professionalism Plus Personality

5
Over many years we have dealt with various people at Vernon and whilst all were good/knowledgeable, none has been as outstanding as Megan Paldino who helped us with our recent 'additional borrowing requirements'. She was polite, charming, supremely professional and knowledgeable, functioned at ultra-fast speed, and was spontaneously enthusiastic and infectiously full of life. Reviewed on: 5th August 2025

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