Write a review

Newsletter

Go to business site

Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (606 reviews)

View other Vernon Building Society products

4.82

Based on 606 reviews, last reviewed 8th Jul 2026

76% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Vernon was very responsive whenever we requested an... Vernon was very responsive whenever we requested an update or needed any help with the 3rd party supplier, such as the valuer. Reviewed on: 8th July 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

Visit provider site Read all reviews Write a review

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Review Vernon Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Vernon Building Society Mortgages reviews (606)

In branch service review

We feel that our test interests were catered for us in a timely and helpful way. Reviewed on: 22nd December 2025

Pleased to have chosen Vernon for our new BTL venture

Very good start to the process with Jack Mottershead very responsive and supportive. Pretty smooth all through with questions answered quickly by the support team too. Negatives: some of the requirements seemed biased towards a retail mortgage rather than a commercial BTL loan, so to me were strange, as if one-size-fits-all on paperwork. I'm disappointed that you can't choose to set the monthly mortgage payment to a higher 'static' amount and pay off principal on a drip-feed basis: appreciate you can make £1k minimum, but i prefer to accelerate repayment by starting low and eating into loan principal monthly so the repayment amount starts to increase by pennies but on a compound basis.. Lower rate would have been nice: had a lower rate option (even allowing for fees over a fixed term basis) but decided to stay with Vernon given customer support in the early stages and kept fingers crossed that nothing went wrong laterly... luckily it didn't. Reviewed on: 9th December 2025

Professional and open

At our older age, my wife and I were delighted to receive our re-mortgage offer, which has allowed us to send our granddaughter to university. An investment in more ways than one! When I needed to contact Vernon on the telephone, my call was answered promptly and in a very pleasant and welcoming manner. Reviewed on: 8th December 2025

Very good communication always on hand and money in...

Very good communication always on hand and money in and completed on time Reviewed on: 8th December 2025

Smooth application with good communication

Smooth application with good communication throughout the application process. Reviewed on: 8th December 2025

Solicitors dim as a Toc H Lamp!

Solicitors dim as a Toc H Lamp! We weren't in a hurry but they really took their time. Reviewed on: 8th December 2025

Great service ran very smoothly would advise any bod...

Great service ran very smoothly would advise any body to choose them Reviewed on: 8th December 2025

Competitive product, friendly and helpful staff, app...

Competitive product, friendly and helpful staff, approachable, quick efficient service. Reviewed on: 8th December 2025

A thorough service, and straight forward process onc...

A thorough service, and straight forward process once past the initial checks. Reviewed on: 8th December 2025

Good unbiased, traditional service.

I recognise we are older than the "normal" mortgage seekers, however Vernon looked at us in an unbiased way and were able to offer what we were seeking. Very pleasant staff when I called. A big thank you all. Reviewed on: 1st December 2025

Do you have a different Vernon Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Coventry Building Society 4.36 from 28 reviews
Tracker Rate Mortgage
from Halifax 4.31 from 14 reviews
Mortgages
from Skipton Building Society 4.38 from 19 reviews

Want to see more from Vernon Building Society?

Savings
from Vernon Building Society 4.87 from 3970 reviews
Insurance
from Vernon Building Society 4.42 from 12 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub