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Vernon Building Society: Mortgages reviews

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4.88
Based on 515 reviews, last reviewed 9th Dec 2025
155% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Pleased to have chosen Vernon for our new BTL venture Very good start to the process with Jack Mottershead very responsive and supportive. Pretty smooth all through with questions answered quickly by the... Read more Reviewed on: 9th December 2025
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Grockles

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (515)

Very helpful staff both over the phone and in branch.

5
Very helpful staff both over the phone and in branch. I had a minor problem with a repayment not being able to visit a branch and they sorted it immediately. Reviewed on: 24th January 2024
John O's avatar
John O

Excellent small building society.

5
Always able to get through to speak to someone, which is very rare these days. Always friendly, helpful staff that know what they are talking about, again very rare to find. If they say they will call you back, they always do. Although they are not a big company they could certainly teach the big banks & other financial companies a thing or two. Reviewed on: 24th January 2024
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Barbara Quinn

Business-like

4
Good customer care backed up by experience. Nothing we would alter. Reviewed on: 1st January 2024
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Superb

5
The mortgage redmeption team helped me massively, thank you! I can't think of anything to complain about. Reviewed on: 1st January 2024
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Friendly

5
Would like access to savings products too as we are in Northants. Reviewed on: 18th December 2023
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Professional

5
The customer service and value for money always meets my needs. Reviewed on: 18th December 2023
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Personal

5
Good products, friendly people and a trustworthy business. Reviewed on: 18th December 2023
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Friendly

5
Primarily, being able to speak on the phone to helpful staff at Stockport is amazing. No complaints. Reviewed on: 22nd November 2023
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Personable

5
The give you the personal touch. Reviewed on: 22nd November 2023
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Trustworthy

5
Large enough to compete in the market but small enough to office a personal service. Reviewed on: 22nd November 2023
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