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Vernon Building Society: Mortgages reviews

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4.88
Based on 475 reviews, last reviewed 5th Aug 2025
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

5

Professionalism Plus Personality Over many years we have dealt with various people at Vernon and whilst all were good/knowledgeable, none has been as outstanding as Megan Paldino who ... Read more Reviewed on: 5th August 2025
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Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (475)

Exemplary

5
They couldn't have been more helpful, would recommend to any senior citizen for an R.I.O. Mortgage. Jo and Clare have been fantastic. Thank you Reviewed on: 28th September 2022
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Robert Tokarz

Excellent

5
Steve ould not of been better, excellent service Reviewed on: 31st August 2022
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Amazing mortgage lender

5
Releasing some equity without the extreme searching your bank statements, I tried a few years back and was told by the underwriters I socialize too much which was insulting Reviewed on: 31st August 2022
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POOR COMMUNICATORS

1
Led up the garden path by them with a mortgage in principal given & then withdrawn after an offer on property was accepted & fees spent only for it to be withdrawn with a poor excuse with no offer of anything else despite having several buy to lets already. Not to be trusted. Reviewed on: 3rd August 2022
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Stephen Whitfield

Caring

5
I like the fact that I deal directly with real people not online. Reviewed on: 31st July 2022
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Amazing service by Lucy

5
Lucy has been great, always kept me informed of how the process was going, even logged on to update me on her day off. She is a credit to your company, and I would like to tank her for her help Reviewed on: 7th July 2022
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Michael Farray

Helpful

4
Mortgage renewal letter was very confusing Reviewed on: 30th June 2022
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Family

5
Fantastic personal service much appreciated, excellent communication and thought for the customer. Reviewed on: 30th June 2022
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Helpful

5
Nothing, everything they do is excellent. Thank you. Reviewed on: 25th April 2022
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Personal Service

5
Cheaper mortgage products would be good. Reviewed on: 25th April 2022
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