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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (515 reviews)

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4.88

Based on 515 reviews, last reviewed 9th Dec 2025

60% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Pleased to have chosen Vernon for our new BTL venture Very good start to the process with Jack Mottershead very responsive and supportive. Pretty smooth all through with questions answered quickly by the... Read more Reviewed on: 9th December 2025

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (515)

Wonderful

Vernon embodied the old style mortgage facility and rightfully can call itself a friendly society. Reviewed on: 22nd November 2023

Very good service and products.

I've been a customer with Vernon coming up to ten years. You can't beat the service, top notch, A+. The customer service that Vernon offers is very unique for the times we live in. Excellent customer service. Very good products on offer. Highly recommended. Reviewed on: 6th November 2023

Steady

Lower interest rates! Now that the Bank of England has realised they have gone too far with their increases. This is a great opportunity for the Vernon Building Society to lead the way. Reviewed on: 25th October 2023

Supportive

Flexible, supportive, professional; excellent customer service by well-informed, polite staff; over many years, despite the cut-throat business world, the Vernon still remains constantly helpful and sympathetic to customers' needs. Reviewed on: 25th October 2023

Friendly

They are always at the end of the phone, always helpful, and always helpful and efficient. Reviewed on: 25th October 2023

Proactive

I value the Society's always professional means of communication (by email and letter). I believe the Society is genuinely helpful and proactive. Reviewed on: 25th September 2023

Amazing

Nothing could be better. Honestly we can't fault them. They are friendly, helpful, you can always speak to someone and they provide a fabulous service. Thank you. Reviewed on: 25th September 2023

Great support and service!

From early mortgage discussions to drawdown and now redemption/repayment, the entire Vernon team have been a delight to deal with. Easy to get hold of, no nonsense approach and unerringly friendly. Even our conveyancing solicitor had nothing but great experiences dealing with the legals. Reviewed on: 14th August 2023

Excellent

I like being able to speak with a person. Reviewed on: 20th July 2023

Brilliant service

As a first time buyer I was very unsure of the process and what to expect. Maureen was lovely and took me through the whole process. I didn't feel like a burden and the response was very quick. Thank you for all your help! Reviewed on: 13th July 2023

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