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Vernon Building Society: Mortgages reviews

4.82
Based on 606 reviews, last reviewed 8th Jul 2026
76% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Vernon was very responsive whenever we requested an... Vernon was very responsive whenever we requested an update or needed any help with the 3rd party supplier, such as the valuer. Reviewed on: 8th July 2026
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Wasiu F

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (606)

Very easy and smooth transaction

5
Very easy and smooth transaction Reviewed on: 2nd October 2025

Spoke to Suzan Roan a few times really helpful lady.

5
Spoke to Suzan Roan a few times really helpful lady. Nothing to much trouble for her Reviewed on: 2nd October 2025

In branch service review

5
Like the availability of mortgages for retired people like myself. Also received personal cost service by one individual who answered the phone and email. Reviewed on: 24th September 2025

Kept informed and updated regularly.

5
Kept informed and updated regularly. Easy to access people on the phone Reviewed on: 9th September 2025

Easy to communicate with.

5
Easy to communicate with. Clear and prompt response. Reviewed on: 6th September 2025

Professional Mortgage experience

5
Had a very professional experience with Megan your Mortgage advisor. Nothing was too much trouble and she is now also considered a friend Reviewed on: 5th September 2025

Extremely efficient, informative and helpful.

4
Extremely efficient, informative and helpful. Thank you Reviewed on: 2nd September 2025

In branch service review

5
Clear, unambiguous advice. Professional, helpful advisors, trustworthy. Reviewed on: 21st August 2025

In branch service review

5
Always someone helpful and friendly to talk to. Queries/questions answered quickly and efficiently. Kept up to date at all times. Overall Amazing service. Reviewed on: 21st August 2025

In branch service review

5
Excellent service. Very efficient staff at branch. Very helpful pleasant staff. Easy to understand information by email and post. Reviewed on: 21st August 2025

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