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Vernon Building Society: Mortgages reviews

4.89
Based on 499 reviews, last reviewed 10th Nov 2025
229% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

5

Great for self build mortgages Vernon understood the requirements for our self build and more importantly, unlike many other lenders are on the ball with modern building constructio... Read more Reviewed on: 10th November 2025
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Rupert T

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (499)

Excellent

5
Reduce your mortgage rate to zero! :) Reviewed on: 20th July 2018

Never change

5
I have been a customer for a few years now and in my experience the Vernon has always been very good. The staff are knowledgeable and friendly Reviewed on: 19th July 2018

Excellent

5
Good advice and support is given Reviewed on: 18th July 2018

Excellent

5
The customer service is second to none. Many thanks to Mandy Torkington. Reviewed on: 13th July 2018

Good

4
Would be better if it wasn't so complicated to get a remortgage Reviewed on: 10th July 2018

Personal Service

5
To be honest, we found the Vernon Building Society by chance, but we are very pleased that we did. All the staff we have dealt with, including Lucy, have gone out of their way to be helpful and you always feel that you are getting a personal service.. We have already recommended the Vernon to family and friends and hope to have the opportunity to use your services again in the future. Sarah & Andrew Marek- Devon Reviewed on: 6th July 2018

Reassuring

5
We were a little surprised that your letter to us dated 30/04/2018 was unsigned, but on every level we have found your building society to be excellent. Reviewed on: 30th June 2018

Professional and friendly

5
Lots of advice and information provided. Nothing was too much and all questions answered fully. Reviewed on: 27th June 2018

Helpful and friendly

5
Wonderful service. The advisor went through the process step by step and provided advice. Reviewed on: 26th June 2018

Helpful

5
Feels like a more personal building society than a mass organisation Reviewed on: 21st June 2018

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