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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.88
Based on 483 reviews, last reviewed 9th Sep 2025
57% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Kept informed and updated regularly. Kept informed and updated regularly. Easy to access people on the phone Reviewed on: 9th September 2025
Paul 's avatar
Paul

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (483)

Reassuring

5
We were a little surprised that your letter to us dated 30/04/2018 was unsigned, but on every level we have found your building society to be excellent. Reviewed on: 30th June 2018
Payne's avatar
Payne

Professional and friendly

5
Lots of advice and information provided. Nothing was too much and all questions answered fully. Reviewed on: 27th June 2018
St Petersgate Branch Review's avatar
St Petersgate Branch Review

Helpful and friendly

5
Wonderful service. The advisor went through the process step by step and provided advice. Reviewed on: 26th June 2018
St Petersgate Branch Review's avatar
St Petersgate Branch Review

Helpful

5
Feels like a more personal building society than a mass organisation Reviewed on: 21st June 2018
Tomlinson's avatar
Tomlinson

Excellent service

5
The mortgage advisor was very helpfil and extremely knowledgeable Reviewed on: 19th June 2018
St Petersgate Branch Review's avatar
St Petersgate Branch Review

Fair

5
Have more shops in different areas as I live in Wilmslow. Reviewed on: 13th June 2018
Leadbetter's avatar
Leadbetter

Great customer service

4
I contacted the Vernon enquiring about a mortgage into retirement age. I was unsure about the processes and apprehensive about it all due to my lack of knowledge about mortgages. The mortgage adviser explained it all in simple terms and ease for me to understand. Great service. Reviewed on: 13th June 2018
whittam's avatar
whittam

Never a problem

5
Have been a Vernon customer for a very long time. Always been dealt with in a professional way. Cannot fault the service provided Reviewed on: 6th June 2018
Shaw's avatar
Shaw

Warm and friendly

4
I would like to say how wonderful it was dealing with the Vernon. Everytime I rang up to enquire about a mortgage the advisor was really friendly and very knowledgeable Reviewed on: 6th June 2018
Hayes's avatar
Hayes

Fantastic

5
Enquired about a mortgage for my sons first house purchase. Was given lots of useful information and provided various options available Reviewed on: 6th June 2018
Greenough's avatar
Greenough

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