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Vernon Building Society: Mortgages reviews

4.89
Based on 499 reviews, last reviewed 10th Nov 2025
229% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Great for self build mortgages Vernon understood the requirements for our self build and more importantly, unlike many other lenders are on the ball with modern building constructio... Read more Reviewed on: 10th November 2025
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Rupert T

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (499)

Brilliant

5
Fast and simple experience would recommend to anyone Reviewed on: 2nd August 2018

needs/expectations met

4
the support and response from the staff at the company was always focussed, efficient and customer friendly. Reviewed on: 2nd August 2018

Approachable

5
Friendly, approachable, knowledgeable staff who listen. Feel like a valued customer, not just a number. Reviewed on: 1st August 2018

Outstanding

5
Your staff are very helpful, polite, understanding and well trained. Caroline Shard is an excellent ambassador for you. Thank you. Reviewed on: 31st July 2018

Outstanding

5
Excellent explanation of products on offer. Extremely pleasant and knowledgeable - very efficient. Reviewed on: 30th July 2018

Vernon Mortgage

5
Incredible personal service. Tracey Wright from the Hazelwood branch was fantastic. A really personal service took all the stress out of our complex situation. Thanks Tracey Reviewed on: 28th July 2018

Professional

5
Matched our expectations perfectly, resulting in total satisfaction with the Vernon and staff. Reviewed on: 28th July 2018

Local

4
Local independent Building Society with good offers. Reviewed on: 24th July 2018

Perfect

4
Keep on doing what you are doing, it works for me. Reviewed on: 22nd July 2018

Brilliant

5
You are an absolute pleasure to do business with. Reviewed on: 21st July 2018

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