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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.88
Based on 515 reviews, last reviewed 9th Dec 2025
60% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Pleased to have chosen Vernon for our new BTL venture Very good start to the process with Jack Mottershead very responsive and supportive. Pretty smooth all through with questions answered quickly by the... Read more Reviewed on: 9th December 2025
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Grockles

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (515)

Flexible for self builds

5
Originally we were a little confused about the stage payment process and how this would fit in with a payment schedule with a builder. However, after a couple of discussions we were able to arrange a more flexible approach, which should really simplify the process. The kind of flexibility that smaller organisations can offer, good communications and great customer service. Well done! Reviewed on: 6th November 2018
C G's avatar
C G

Good customer service

5
Every time I have dealt with an advisor at the Building Society I have found them to be very helpful and patience. They always go above and beyond. would highly recommend Reviewed on: 30th October 2018
R Payne's avatar
R Payne

Exceptional

5
Superb customer support look after existing customers Reviewed on: 7th October 2018
Colin Awdrells's avatar
Colin Awdrells

Friendly

5
It's like dealing with a friend you've known all your life Reviewed on: 4th October 2018
Stephen's avatar
Stephen

Forward thinking

5
Maybe rate discounts for multiple account holders Reviewed on: 1st October 2018
Brown's avatar
Brown

Fantastic service

5
professional and friendly. I would recommend the Vernon every time Reviewed on: 30th September 2018
Thomson's avatar
Thomson

Excellent

5
Lesley was excellent when supporting me with the extension of the mortgage Reviewed on: 10th September 2018
Christine's avatar
Christine

Customer Service

5
I find the Staff at The Vernon Building Society in Stockport Very Helpful , Polite and Approchable. I have already Recommended Members of My Family to The VBS..... My Overall Experience is Very Good !!!! Many Thanks . Gary Mitchell ... Reviewed on: 10th September 2018
Gary Mitchell's avatar
Gary Mitchell

Amazing

5
Nothing, your staff are kind helpful and knowledgable Reviewed on: 6th September 2018
Linda's avatar
Linda

Excellent

5
I like honesty and courtesy and efficiency, I find it very hard to improve on this meeting. Reviewed on: 4th September 2018
Albert's avatar
Albert

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