I can not believe how the staff behave towards the customers it’s like your an annoyance to them , and if you need to speak... I can not believe how the staff behave towards the customers it’s like your an annoyance to them , and if you need to speak to someone on the phone just forget it they do not answer the place is a shambles and the staff do not like serving the customers Read more Read less

This credit union should be closed down. it is run by Peter Edwards who has no idea how to run a credit union and is... This credit union should be closed down. it is run by Peter Edwards who has no idea how to run a credit union and is proud to talk about his 70k + wage and interest in becoming a politician but does nothing to improve the credit union for the community or the staff that works there. This is clearly shown by the negative ratings received and the poor customer service provided. There is no structure and staff behave as they please and contact to resolve issues in the credit union is not nonexistent. Their board of committees does not have any meetings or communication with staff to help improve the credit union. Ramune Konce is a narcissistic bully who has abused staff and created a hostile working environment by verbally swearing at staff and bringing staff to tears at most times. several grievances have been taken out on this individual and Peter has protected her by promotion due to her length of time and knowledge of the system at the credit union. AVOID AT ALL COSTS!! Read more Read less

Although it's been told to me by LCCU employees that taking out from my savings account will affect my credit score which is annoying, I... Although it's been told to me by LCCU employees that taking out from my savings account will affect my credit score which is annoying, I do like the fact that whether I am unemployed or employed, I always received my due payments a day earlier than the date scheduled. Read more Read less

Iv been trying to reach LCCU for 6 days I have literally called from 9.30am to 2pm everyday all day and the phone just rings... Iv been trying to reach LCCU for 6 days I have literally called from 9.30am to 2pm everyday all day and the phone just rings and rings. The worst customer service iv ever know they must be sitting there just watching the phone ring Read more Read less

12days since joining,not heard one word from them,no account details,no card.NOTHING,And that costs you a tenner,NO CUSTOMER SERVICE.NOT WORTH A CUP OF COLD PISS. 12days since joining,not heard one word from them,no account details,no card.NOTHING,And that costs you a tenner,NO CUSTOMER SERVICE.NOT WORTH A CUP OF COLD PISS. Read more Read less