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London Community Credit Union reviews

London Community Credit Union logo
Rated Average 2.60/5

London Community Credit Union reviews

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Unverified business
Last reviewed within 14 days

Review summary

People rate this company as Average based on 7 product reviews

Average score of 2.60/5
5 star
14%
4 star
0%
3 star
14%
2 star
14%
1 star
58%
Reviews for London Community Credit Union have trended positively over the past 90 days

Latest positive rating

5/5

Most reliable credit union out there

Most reliable credit union out there

{"display":"Rotimi A","full_name":"Rotimi A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Rotimi A 25th November 2025

Latest negative rating

1/5

Only bank you can’t get through to after being held...

Only bank you can’t get through to after being held in a queue for eternity

{"display":"Jonathon S","full_name":"Jonathon S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072031.png"}}'s avatar
Current Accounts
Jonathon S 30th October 2024

About London Community Credit Union

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London Community Credit Union at a glance

Reviews for London Community Credit Union

Showing 7 of 7 company reviews Last reviewed within 14 days

Most reliable credit union out there

Savings 25th November 2025

Most reliable credit union out there

Rated Excellent 5/5
Read more product reviews

Only bank you can’t get through to after being held...

Current Accounts 30th October 2024

Only bank you can’t get through to after being held in a queue for eternity

Rated Terrible 1/5
Read more product reviews
  • 1/5

    Poor customer service

    Everytime i try to phone no one pick up the phone I even went throu different option just to talk to someone, , still no... Everytime i try to phone no one pick up the phone I even went throu different option just to talk to someone, , still no one pick up. I also made a complaint and ask to phone me back still nothing so I went with another bank. Read more Read less

    {"display":"Justin","full_name":"Justin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Accounts
    Justin 4th April 2024
  • 2/5

    Bank elsewhere if possible

    I can not believe how the staff behave towards the customers it’s like your an annoyance to them , and if you need to speak... I can not believe how the staff behave towards the customers it’s like your an annoyance to them , and if you need to speak to someone on the phone just forget it they do not answer the place is a shambles and the staff do not like serving the customers Read more Read less

    {"display":"Kerry ","full_name":"Kerry ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kerry 19th March 2024
  • 3/5

    Locally convenient

    Although it's been told to me by LCCU employees that taking out from my savings account will affect my credit score which is annoying, I... Although it's been told to me by LCCU employees that taking out from my savings account will affect my credit score which is annoying, I do like the fact that whether I am unemployed or employed, I always received my due payments a day earlier than the date scheduled. Read more Read less

  • 1/5

    The worst customer service

    Iv been trying to reach LCCU for 6 days I have literally called from 9.30am to 2pm everyday all day and the phone just rings... Iv been trying to reach LCCU for 6 days I have literally called from 9.30am to 2pm everyday all day and the phone just rings and rings. The worst customer service iv ever know they must be sitting there just watching the phone ring Read more Read less

    {"display":"JNoscopedgod Gg","full_name":"JNoscopedgod Gg","avatar":{"url":"\/assets\/uploads\/avatars\/users\/603281.png"}}'s avatar
    Savings
    JNoscopedgod Gg 21st September 2022
  • 1/5

    Dont bank with this mob.

    12days since joining,not heard one word from them,no account details,no card.NOTHING,And that costs you a tenner,NO CUSTOMER SERVICE.NOT WORTH A CUP OF COLD PISS. 12days since joining,not heard one word from them,no account details,no card.NOTHING,And that costs you a tenner,NO CUSTOMER SERVICE.NOT WORTH A CUP OF COLD PISS. Read more Read less

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