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Smart Money Cymru Community Bank reviews

Smart Money Cymru Community Bank's logo
Rated Excellent • 4.73/5

Smart Money Cymru Community Bank reviews

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Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 66 product reviews

Average score of 4.73/5
5 star
85%
4 star
5%
3 star
5%
2 star
0%
1 star
5%

Latest positive rating

5/5

Much need service in the community

Excellent at keeping customers up to date with regular emails. Good rates on loans. An excellent community service.

{"display":"Kerry L","full_name":"Kerry L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Kerry L 30th October 2025

Latest negative rating

1/5

Up until Christmas I was happy with my savings.

Up until Christmas I was happy with my savings. But I increased my savings amount and then it started to pay off my loan instead... Up until Christmas I was happy with my savings. But I increased my savings amount and then it started to pay off my loan instead of savings. I increased my savings for my holidays. I didn't realise they had done this for wks so I lost a chunk of savings. Contacted them said it was sorted. It wasnt again a few wks past and contacted them again. For a few wks it was sorted so didn't check it until tonight I.ve found last 4 wks they done the same again paying it off my loan so double payments and no savings and now I.ve lost half of my savings for my holidays. Because you can't get back what they have done by paying double loan and putting it back into savings. I aint happy at all. This money was to pay my holiday off now I.ve very short and not even my mistake but 3 times they have done it so will be taking my savings else where. Read more Read less

{"display":"beverly moses","full_name":"beverly moses","avatar":{"url":"\/assets\/uploads\/avatars\/users\/629404.png"}}'s avatar
Savings
beverly moses 9th April 2025
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Smart Money Cymru Community Bank at a glance

Reviews for Smart Money Cymru Community Bank

Showing 11 of 66 company reviews • Last reviewed within 7 days

Much need service in the community

Savings • 30th October 2025

Excellent at keeping customers up to date with regular emails. Good rates on loans. An excellent community service.

{"display":"Kerry L","full_name":"Kerry L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great service and product

Savings • 29th October 2025

Recently opened an account and very happy with process to date. Have needed help a few times to set up transactions or to navigate the... Recently opened an account and very happy with process to date. Have needed help a few times to set up transactions or to navigate the app and been given great support. Read more Read less

{"display":"Lesley","full_name":"Lesley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Very good

    Very good value service ,skills ,communication

    {"display":"ION C","full_name":"ION C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loans
    ION C 15th September 2025
  • 5/5

    Top up Payroll loan

    I’ve had a few payroll loans with credit union and contacted them this week for a top up loan- they were extremely helpful

    {"display":" Claire Archer","full_name":" Claire Archer","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Smart and easy

    So easy and straightforward to open the account. Very user friendly

    {"display":"goonerboy","full_name":"goonerboy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    goonerboy 12th June 2025
  • 5/5

    Correspondence

    Good, only send important correspondence

    {"display":"Colin Martin","full_name":"Colin Martin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Colin Martin 12th June 2025
  • 5/5

    Quick and easy

    No issues and straight forward when opening account

    {"display":"Rita S","full_name":"Rita S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rita S 12th June 2025
  • 5/5

    Simple user friendly site, nothing hidden

    Simple user friendly site, nothing hidden

    {"display":"Susan Richardson","full_name":"Susan Richardson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/448071.png"}}'s avatar
  • 5/5

    Really easy to save with and very good price

    Really easy to save with and very good price

    {"display":"Anthony Newman ","full_name":"Anthony Newman ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Safe savings

    I have been with Mart money bank for many years and the service and benefits of saving with them is wonderful

    {"display":"Lyn ","full_name":"Lyn ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lyn 12th June 2025
  • 5/5

    Always given good advice given a good write up with...

    Always given good advice given a good write up with information

    {"display":"Ann Jeanette ","full_name":"Ann Jeanette ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ann Jeanette 12th June 2025

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