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Smart Money Cymru Community Bank reviews

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Rated Excellent 4.59/5

Smart Money Cymru Community Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 54 product reviews

Average score of 4.59/5
5 star
82%
4 star
6%
3 star
6%
2 star
0%
1 star
6%
Reviews for Smart Money Cymru Community Bank have trended negatively over the past 90 days

Latest positive rating

5/5

Excellent product.I really liked it.

Excellent product..I really liked it.

Latest negative rating

1/5

Up until Christmas I was happy with my savings.

Up until Christmas I was happy with my savings. But I increased my savings amount and then it started to pay off my loan instead... Up until Christmas I was happy with my savings. But I increased my savings amount and then it started to pay off my loan instead of savings. I increased my savings for my holidays. I didn't realise they had done this for wks so I lost a chunk of savings. Contacted them said it was sorted. It wasnt again a few wks past and contacted them again. For a few wks it was sorted so didn't check it until tonight I.ve found last 4 wks they done the same again paying it off my loan so double payments and no savings and now I.ve lost half of my savings for my holidays. Because you can't get back what they have done by paying double loan and putting it back into savings. I aint happy at all. This money was to pay my holiday off now I.ve very short and not even my mistake but 3 times they have done it so will be taking my savings else where. Read more Read less

{"display":"beverly moses","full_name":"beverly moses","avatar":{"url":"\/assets\/uploads\/avatars\/users\/629404.png"}}'s avatar
Savings
beverly moses 9th April 2025

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Smart Money Cymru Community Bank at a glance

Reviews for Smart Money Cymru Community Bank

Showing 11 of 54 company reviews Last reviewed within 7 days

Up until Christmas I was happy with my savings.

Savings 9th April 2025

Up until Christmas I was happy with my savings. But I increased my savings amount and then it started to pay off my loan instead... Up until Christmas I was happy with my savings. But I increased my savings amount and then it started to pay off my loan instead of savings. I increased my savings for my holidays. I didn't realise they had done this for wks so I lost a chunk of savings. Contacted them said it was sorted. It wasnt again a few wks past and contacted them again. For a few wks it was sorted so didn't check it until tonight I.ve found last 4 wks they done the same again paying it off my loan so double payments and no savings and now I.ve lost half of my savings for my holidays. Because you can't get back what they have done by paying double loan and putting it back into savings. I aint happy at all. This money was to pay my holiday off now I.ve very short and not even my mistake but 3 times they have done it so will be taking my savings else where. Read more Read less

Rated Terrible 1/5
Read more product reviews
Reply from Smart Money Cymru Community Bank
Hi Beverly, Thank you for taking the time to tell us about the issue you had. I can see that one of our Customer Advisors has amended your account to reflect your wishes. We apologise for any inconvenience this caused. SMC
10th April 2025
Smart Money Cymru Community Bank

Excellent product.I really liked it.

Personal Loans 3rd April 2025

Excellent product..I really liked it.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Excellent service from start to finish would highly...

    Excellent service from start to finish would highly recommend smart money to friends and family

    {"display":"Robert Wallis","full_name":"Robert Wallis","avatar":{"url":"\/assets\/uploads\/avatars\/users\/625038.png"}}'s avatar
    Savings
    Robert Wallis 2nd April 2025
  • 5/5

    Why I Love Being Part of smartmoneypeople

    **Why I Love Being Part of the Smart Money Community** As a member of the Smart Money Community, I can confidently say that it has... **Why I Love Being Part of the Smart Money Community** As a member of the Smart Money Community, I can confidently say that it has transformed my approach to personal finance. Here’s why I believe every financially-minded individual should consider joining this incredible group. 1. **Valuable Insights:** The community is filled with experts and savvy individuals who share their knowledge freely. I’ve learned about investment strategies, budgeting techniques, and ways to save that I never knew existed. The practical advice has been invaluable! 2. **Supportive Environment:** One of the best parts of being in this community is the support. Everyone is eager to help one another succeed. Whether I have a question about a financial concept or need motivation to stick to my budget, there’s always someone ready to assist. 3. **Networking Opportunities:** I’ve had the chance to connect with like-minded individuals who share my financial goals. Building relationships with others who are equally passionate about smart money management has been both inspiring and motivating. 4. **Exclusive Resources:** The tools and resources shared within the community are top-notch. From budgeting templates to investment calculators, these resources have made it easier for me to make informed financial decisions. 5. **Accountability:** Being part of this community has kept me accountable. I’ve set financial goals and shared my progress, which has encouraged me to stay committed to my plans. Knowing that others are rooting for my success makes a big difference! 6. **Continuous Learning:** The webinars and workshops offered are fantastic. Each session dives deep into relevant topics, helping me expand my financial knowledge and apply what I learn to my own life. In conclusion, joining the Smart Money Community has been one of the best decisions I’ve made for my financial health. If you’re looking to improve your financial literacy, gain support, and connect with others on a similar journey, I highly recommend becoming a part of this amazing community. Together, we can achieve our financial goals! Read more Read less

    {"display":"Opeyemi O","full_name":"Opeyemi O","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1110655.png"}}'s avatar
    Savings
    Opeyemi O 26th February 2025
  • 5/5

    Great company

    Easy, friendly and professional . They really take care of you and your money is safe with them

    {"display":"goonerboy","full_name":"goonerboy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    goonerboy 26th February 2025
  • 5/5

    Very Good

    Very good... excellent

    {"display":"Gabriella G","full_name":"Gabriella G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loans
    Gabriella G 26th February 2025
  • 5/5

    Friendly, informative, didn’t rush me and quick serv...

    Friendly, informative, didn’t rush me and quick service

    {"display":"Laura S","full_name":"Laura S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Laura S 26th February 2025
  • 5/5

    The Credit Union are always helpful and professional...

    The Credit Union are always helpful and professional - either face to face or over the telephone the staff are always helpful and prepared to... The Credit Union are always helpful and professional - either face to face or over the telephone the staff are always helpful and prepared to go the extra mile for you. I have called into the office and the service is always prompt. Over the telephone they have also provided very helpful advice, enabling me to obtain balances and make transfers to 3rd parties Read more Read less

    {"display":"Catherine D","full_name":"Catherine D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Catherine D 26th February 2025
  • 5/5

    good value , good product savings

    good so far, have not had much interaction, online service is good

    {"display":"Lina B","full_name":"Lina B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lina B 26th February 2025
  • 5/5

    Fast and reliable service they never let you down or...

    Fast and reliable service they never let you down or disappoint

    {"display":"Ayodeji O","full_name":"Ayodeji O","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1080696.png"}}'s avatar
    Savings
    Ayodeji O 14th January 2025
  • 5/5

    Friendly professional advice and very helpful

    Friendly professional advice and very helpful

    {"display":"goonerboy","full_name":"goonerboy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    goonerboy 11th October 2024

    Products from Smart Money Cymru Community Bank

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