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Smart Money Cymru Community Bank reviews

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Rated Excellent • 4.68/5

Smart Money Cymru Community Bank reviews

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Review summary

People rate this company as Excellent based on 63 product reviews

Average score of 4.68/5
5 star
85%
4 star
5%
3 star
5%
2 star
0%
1 star
5%

Latest positive rating

5/5

Top up Payroll loan

I’ve had a few payroll loans with credit union and contacted them this week for a top up loan- they were extremely helpful

{"display":" Claire Archer","full_name":" Claire Archer","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Up until Christmas I was happy with my savings.

Up until Christmas I was happy with my savings. But I increased my savings amount and then it started to pay off my loan instead... Up until Christmas I was happy with my savings. But I increased my savings amount and then it started to pay off my loan instead of savings. I increased my savings for my holidays. I didn't realise they had done this for wks so I lost a chunk of savings. Contacted them said it was sorted. It wasnt again a few wks past and contacted them again. For a few wks it was sorted so didn't check it until tonight I.ve found last 4 wks they done the same again paying it off my loan so double payments and no savings and now I.ve lost half of my savings for my holidays. Because you can't get back what they have done by paying double loan and putting it back into savings. I aint happy at all. This money was to pay my holiday off now I.ve very short and not even my mistake but 3 times they have done it so will be taking my savings else where. Read more Read less

{"display":"beverly moses","full_name":"beverly moses","avatar":{"url":"\/assets\/uploads\/avatars\/users\/629404.png"}}'s avatar
Savings
beverly moses 9th April 2025
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Smart Money Cymru Community Bank at a glance

Reviews for Smart Money Cymru Community Bank

Showing 11 of 63 company reviews

Top up Payroll loan

Personal Loans • 12th June 2025

I’ve had a few payroll loans with credit union and contacted them this week for a top up loan- they were extremely helpful

{"display":" Claire Archer","full_name":" Claire Archer","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Smart and easy

Savings • 12th June 2025

So easy and straightforward to open the account. Very user friendly

{"display":"goonerboy","full_name":"goonerboy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Correspondence

    Good, only send important correspondence

    {"display":"Colin Martin","full_name":"Colin Martin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Colin Martin 12th June 2025
  • 5/5

    Quick and easy

    No issues and straight forward when opening account

    {"display":"Rita S","full_name":"Rita S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rita S 12th June 2025
  • 5/5

    Simple user friendly site, nothing hidden

    Simple user friendly site, nothing hidden

    {"display":"Susan Richardson","full_name":"Susan Richardson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/448071.png"}}'s avatar
  • 5/5

    Really easy to save with and very good price

    Really easy to save with and very good price

    {"display":"Anthony Newman ","full_name":"Anthony Newman ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Safe savings

    I have been with Mart money bank for many years and the service and benefits of saving with them is wonderful

    {"display":"Lyn ","full_name":"Lyn ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lyn 12th June 2025
  • 5/5

    Always given good advice given a good write up with...

    Always given good advice given a good write up with information

    {"display":"Ann Jeanette ","full_name":"Ann Jeanette ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ann Jeanette 12th June 2025
  • 5/5

    Smart money are very reliable as a company they make...

    Smart money are very reliable as a company they make everything easy and will help you in everyday life where this day and ageing everything is complicated

    {"display":"Colin Hedley","full_name":"Colin Hedley","avatar":{"url":"\/assets\/uploads\/avatars\/users\/951015.png"}}'s avatar
    Savings
    Colin Hedley 26th May 2025
  • 1/5

    Up until Christmas I was happy with my savings.

    Up until Christmas I was happy with my savings. But I increased my savings amount and then it started to pay off my loan instead... Up until Christmas I was happy with my savings. But I increased my savings amount and then it started to pay off my loan instead of savings. I increased my savings for my holidays. I didn't realise they had done this for wks so I lost a chunk of savings. Contacted them said it was sorted. It wasnt again a few wks past and contacted them again. For a few wks it was sorted so didn't check it until tonight I.ve found last 4 wks they done the same again paying it off my loan so double payments and no savings and now I.ve lost half of my savings for my holidays. Because you can't get back what they have done by paying double loan and putting it back into savings. I aint happy at all. This money was to pay my holiday off now I.ve very short and not even my mistake but 3 times they have done it so will be taking my savings else where. Read more Read less

    {"display":"beverly moses","full_name":"beverly moses","avatar":{"url":"\/assets\/uploads\/avatars\/users\/629404.png"}}'s avatar
    Savings
    beverly moses 9th April 2025
  • 5/5

    Excellent product.I really liked it.

    Excellent product..I really liked it.

    {"display":"Edgorbek ","full_name":"Edgorbek ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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