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Smart Money Cymru Community Bank: Savings reviews

Name: Savings
Rating: 4.75 (32 reviews)

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4.73

Based on 32 reviews, last reviewed 9th Apr 2025

500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

2 star

Latest highest rating:

5

Excellent service from start to finish would highly... Excellent service from start to finish would highly recommend smart money to friends and family Reviewed on: 2nd April 2025

Latest lowest rating:

1

Up until Christmas I was happy with my savings. Up until Christmas I was happy with my savings. But I increased my savings amount and then it started to pay off my loan instead of savings. I increas... Read more Reviewed on: 9th April 2025

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About this product

All Smart Money Cymru members have a saving account set up. If you also take out a loan, the repayment plan includes putting a little aside into your savings.

The account can be opened online and you can make contributions via your salary, Standing Order or by one-off debit card payments.

Smart Money Cymru’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Smart Money Cymru Community Bank before, you can also leave a review and share your experience.

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Smart Money Cymru Community Bank Savings reviews (32)

Up until Christmas I was happy with my savings.

Up until Christmas I was happy with my savings. But I increased my savings amount and then it started to pay off my loan instead of savings. I increased my savings for my holidays. I didn't realise they had done this for wks so I lost a chunk of savings. Contacted them said it was sorted. It wasnt again a few wks past and contacted them again. For a few wks it was sorted so didn't check it until tonight I.ve found last 4 wks they done the same again paying it off my loan so double payments and no savings and now I.ve lost half of my savings for my holidays. Because you can't get back what they have done by paying double loan and putting it back into savings. I aint happy at all. This money was to pay my holiday off now I.ve very short and not even my mistake but 3 times they have done it so will be taking my savings else where. Reviewed on: 9th April 2025

Reply from Smart Money Cymru Community Bank Hi Beverly, Thank you for taking the time to tell us about the issue you had. I can see that one of our Customer Advisors has amended your account to reflect your wishes. We apologise for any inconvenience this caused. SMC Response date: 10th April 2025

Excellent service from start to finish would highly...

Excellent service from start to finish would highly recommend smart money to friends and family Reviewed on: 2nd April 2025

Why I Love Being Part of smartmoneypeople

**Why I Love Being Part of the Smart Money Community** As a member of the Smart Money Community, I can confidently say that it has transformed my approach to personal finance. Here’s why I believe every financially-minded individual should consider joining this incredible group. 1. **Valuable Insights:** The community is filled with experts and savvy individuals who share their knowledge freely. I’ve learned about investment strategies, budgeting techniques, and ways to save that I never knew existed. The practical advice has been invaluable! 2. **Supportive Environment:** One of the best parts of being in this community is the support. Everyone is eager to help one another succeed. Whether I have a question about a financial concept or need motivation to stick to my budget, there’s always someone ready to assist. 3. **Networking Opportunities:** I’ve had the chance to connect with like-minded individuals who share my financial goals. Building relationships with others who are equally passionate about smart money management has been both inspiring and motivating. 4. **Exclusive Resources:** The tools and resources shared within the community are top-notch. From budgeting templates to investment calculators, these resources have made it easier for me to make informed financial decisions. 5. **Accountability:** Being part of this community has kept me accountable. I’ve set financial goals and shared my progress, which has encouraged me to stay committed to my plans. Knowing that others are rooting for my success makes a big difference! 6. **Continuous Learning:** The webinars and workshops offered are fantastic. Each session dives deep into relevant topics, helping me expand my financial knowledge and apply what I learn to my own life. In conclusion, joining the Smart Money Community has been one of the best decisions I’ve made for my financial health. If you’re looking to improve your financial literacy, gain support, and connect with others on a similar journey, I highly recommend becoming a part of this amazing community. Together, we can achieve our financial goals! Reviewed on: 26th February 2025

Great company

Easy, friendly and professional . They really take care of you and your money is safe with them Reviewed on: 26th February 2025

Friendly, informative, didn’t rush me and quick serv...

Friendly, informative, didn’t rush me and quick service Reviewed on: 26th February 2025

The Credit Union are always helpful and professional...

The Credit Union are always helpful and professional - either face to face or over the telephone the staff are always helpful and prepared to go the extra mile for you. I have called into the office and the service is always prompt. Over the telephone they have also provided very helpful advice, enabling me to obtain balances and make transfers to 3rd parties Reviewed on: 26th February 2025

good value , good product savings

good so far, have not had much interaction, online service is good Reviewed on: 26th February 2025

Fast and reliable service they never let you down or...

Fast and reliable service they never let you down or disappoint Reviewed on: 14th January 2025

Friendly professional advice and very helpful

Friendly professional advice and very helpful Reviewed on: 11th October 2024

Great bank, very easy to manage your money

Great bank, very easy to manage your money Reviewed on: 4th September 2024

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