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Smart Money Cymru Community Bank: Savings reviews

4.51
Based on 56 reviews, last reviewed 20th Aug 2026
33% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
4%
See only 3 star reviews
2%
2 star
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Opening an Account Easy to set up and ise the account. Not used customer service Reviewed on: 20th August 2026
Rita S's avatar
Rita S

Latest lowest rating:

1

Disappointed 15 year shareholder Getting too commercial, and bragging about it on line. Not explaining the product being sold adequately. Forgetting the original ethos of credit union... Read more Reviewed on: 24th December 2025
auntie glad's avatar
auntie glad

About this product

All Smart Money Cymru members have a saving account set up. If you also take out a loan, the repayment plan includes putting a little aside into your savings.

The account can be opened online and you can make contributions via your salary, Standing Order or by one-off debit card payments.

Smart Money Cymru’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Smart Money Cymru Community Bank before, you can also leave a review and share your experience.

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Smart Money Cymru Community Bank Savings reviews (56)

Opening an Account

5
Easy to set up and ise the account. Not used customer service Reviewed on: 20th August 2026

Absolutely fabulous.

5
Absolutely fabulous. The savings soon add up then when you withdraw you recieve them within hours Reviewed on: 20th August 2026

A friendly and approachable team who are genuinely i...

5
A friendly and approachable team who are genuinely interested in helping people to save. They have been there for me when I’ve needed them. Reviewed on: 20th August 2026

Excellent Fixed Rates

5
I have been with this company for the second year and my savings have grown. Reviewed on: 11th June 2026

Really helpful nothing no hard for them and really h...

5
Really helpful nothing no hard for them and really happy in their work place and that made me happy Reviewed on: 17th April 2026

I have been with Smart A wonderful community asset

5
I have been with Smart Cymru for over 20yrs.they are an excellent way of saving and withdrawing your money or borrowing is excellent professional ,stress free ,Staff are helpful rates are amazing .a wonderful Community assett Reviewed on: 16th April 2026

The app is great to navigate.

5
The app is great to navigate. The interest rate is good too. Reviewed on: 26th March 2026

Safe, friendly and ethical

5
Smart Money Cymru has always offered a fair and friendly service. I know that my money is safe and held ethically. I do not trust the big banks as many support the arms industry. Reviewed on: 30th January 2026

Good rate of interest, easy to open account.

5
Good rate of interest, easy to open account. Reviewed on: 23rd January 2026

I recommend it all the time.

5
I recommend it all the time. It’s been my easiest way to save my emergency funds, out of my salary straight away before I even see the money! Reviewed on: 23rd January 2026

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