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Sainsburys Bank: Extra Saver reviews

Name: Extra Saver
Rating: 1.83 (6 reviews)

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2.62

Based on 6 reviews, last reviewed 4th Sep 2024

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

17%

4 star

3 star

17%

66%

Latest highest rating:

5

The experience I had with Sainsbury’s bank is except... The experience I had with Sainsbury’s bank is exceptionally good and great customer service. Reviewed on: 4th September 2024

Latest lowest rating:

1

Dire! Worst experience with a bank EVER! Staff appear to have no training, complaints not dealt with professionally, interest rates abysmal! Reviewed on: 25th November 2023

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About this product

Sainsburys Bank savings reviews can help you to find out more about life at Sainsburys Bank. How easy is it to contact Sainsburys Bank? And how friendly are they? Our Sainsburys Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Sainsburys Bank Extra Saver reviews (6)

The experience I had with Sainsbury’s bank is except...

The experience I had with Sainsbury’s bank is exceptionally good and great customer service. Reviewed on: 4th September 2024

Dire!

Worst experience with a bank EVER! Staff appear to have no training, complaints not dealt with professionally, interest rates abysmal! Reviewed on: 25th November 2023

Dreadful

New savings account set up, however first time I tried to login to sort out a deposit I find account is blocked without any reason given. Contact is impossible emails are returned Reviewed on: 17th March 2023

Poor communication and service

On my second purchase my card was declined which I later learnt was based on my first purchase being for a large amount. Apparently they tried to call me and left multiple messages on my home phone, none of which I received. I called them and after several attempts to get through (I ended the first few calls because I was on hold for so long) they finally unlocked my account. So now I have missed the interest free on my second purchase. Poor service, will be cancelling my account. Reviewed on: 24th April 2018

Validating bank account

Trying to validate current account to extra saver, bit of a nightmare. No problem with security checks but websites states 2 working days not so, still waiting after 5 days. Would be helpful if this was mentioned when you open the account that you are unable to just add a payee yourself but have to send copy of bank statement for the account you want validated.. Reviewed on: 13th April 2018

Public Complaint

I have telephone banking,which for some unknown reason I could not use this morning.i was informed by an automated service a fifteen mins delay on answering calls that was at 8.34am it is now 9.16 am and I am still on the line.time to change banks guys Reviewed on: 3rd March 2017

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