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Your Community Bank reviews

Your Community Bank's logo
Rated Excellent • 4.76/5

Your Community Bank reviews

Verified business Last reviewed within 7 days
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  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Offers in-person appointments
    Offers in-person appointments
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 584 product reviews

Average score of 4.76/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Your Community Bank have trended positively over the past 90 days

Your Community Bank makes saving simple and safe with friendly, helpful staff who really care. Their loans are straightforward, affordable, and flexible, often helping when others won’t. While service is mostly prompt and professional, a few mention occasional delays and wish for more personalised loan application options.

Summarised by AI
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About Your Community Bank

Your Community Bank, registered as Croydon Merton & Sutton Credit Union, has been supporting the local community since 1999, offering ethical and accessible financial services to people in Croydon, Merton, and Sutton.

Growth is driven by a strong commitment to improving the financial health and well-being of its members.

They continue to invest in new initiatives, expand support for vulnerable members and strengthen community outreach to better serve members.

Your Community Bank at a glance

Contact details

Phone
020 3468 8568
Email
[email protected]
Main address
The Lansdowne Building, 2 Lansdowne Road, Croydon CR9 2ER
Social media

Reviews for Your Community Bank

Showing 11 of 584 company reviews • Last reviewed within 7 days

They were introduced to me by a friend, i have like...

Loans • 19th July 2026

They were introduced to me by a friend, i have like them.

{"display":"Duodu Matthew","full_name":"Duodu Matthew","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1262386.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews

Really helpful staff, great communication and easy t...

Savings • 14th July 2026

Really helpful staff, great communication and easy to use app

{"display":"Emma ","full_name":"Emma ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Community Focused Solutions

    Your Community Bank is a Community focused financial service. They provide guidance when trying to obtain loans. These are provided to ensure individuals are capable... Your Community Bank is a Community focused financial service. They provide guidance when trying to obtain loans. These are provided to ensure individuals are capable of managing money in future. They provide services for the people the mainstream banks do not consider. Thank you. Read more Read less

    {"display":"DD","full_name":"DD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    DD 14th July 2026
  • 5.00/5

    Excellent Service

    They were there for me when I was in debt and they helped me to consolidate my debts with a loan, until I finished paying... They were there for me when I was in debt and they helped me to consolidate my debts with a loan, until I finished paying it all off. Great way to put some money aside and save also for specific reasons, such as a holiday Read more Read less

    {"display":"Barbara T","full_name":"Barbara T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Barbara T 13th July 2026
  • 5.00/5

    Best decision to bank with this credit union for the...

    Best decision to bank with this credit union for the last 15 years. Service is excellent, personnel pleasant and helpful and with fast decisions on loan applications.

    {"display":"Joy B","full_name":"Joy B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Joy B 13th July 2026
  • 5.00/5

    Customer

    The team are very professional and friendly whenever, i make contact

    {"display":"CmcK","full_name":"CmcK","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    CmcK 13th July 2026
  • 5.00/5

    My community bank has always been there for me every...

    My community bank has always been there for me every time I need help with obtaining a loan. The interest rate is second to none.

    {"display":"Abayomi A","full_name":"Abayomi A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Abayomi A 13th July 2026
  • 5.00/5

    Great service

    Kept informed and up to date with what's happening, easy to save and access your money.

    {"display":"Joanna F","full_name":"Joanna F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Joanna F 13th July 2026
  • 5.00/5

    Very pleasing as it is quick and update

    Very pleasing as it is quick and update

    {"display":"Michael a","full_name":"Michael a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Michael a 12th July 2026
  • 5.00/5

    Excellent Customer Service

    I always have my questions answered, and the whole process is super easy from applying to the very end

    {"display":"Craftygirl","full_name":"Craftygirl","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Craftygirl 12th July 2026
  • 5.00/5

    Fast loan approver

    Application for loan very simple and within a short time is approved the moment all necessary information needed is provided

    {"display":"Ade Akinyemi ","full_name":"Ade Akinyemi ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ade Akinyemi 12th July 2026

    Products from Your Community Bank

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