Your Community Bank reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Your Community Bank reviews
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Positioned as being a socially responsible organisation -
Has branches you can visit in-person -
Offers in-person appointments -
Manage your account or policy via an app or website
Review summary
People rate this company as Excellent based on 482 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Your Community Bank really shines with friendly, helpful staff who make saving and borrowing straightforward and stress-free. Their loans come with fair rates and flexible repayment options, often linked to savings, which many find a lifesaver. The service feels personal and community-focused, a refreshing change from big banks. Some wish phone and email responses were quicker, but overall it’s a reliable and supportive place to manage money.
Positive themes
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Loans from Your Community Bank are easy to apply for with quick decisions and clear explanations.
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Saving with Your Community Bank is simple and helps build good habits even on a low income.
Negative themes
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Some find phone and email response times slow or needing improvement at Your Community Bank.
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Loan interest rates at Your Community Bank feel high to some and could be reviewed.
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A few mention the loan application could be more personal rather than automated.
About Your Community Bank
Your Community Bank, registered as Croydon Merton & Sutton Credit Union, has been supporting the local community since 1999, offering ethical and accessible financial services to people in Croydon, Merton, and Sutton.
Growth is driven by a strong commitment to improving the financial health and well-being of its members.
They continue to invest in new initiatives, expand support for vulnerable members and strengthen community outreach to better serve members.
Your Community Bank at a glance
Contact details
- Phone
- 020 3468 8568
- [email protected]
- Main address
- The Lansdowne Building, 2 Lansdowne Road, Croydon CR9 2ER
- Social media
Reviews for Your Community Bank
Showing 11 of 482 company reviews • Last reviewed within 7 days
My experience is a very good I wouldn’t change for a...
My experience is a very good I wouldn’t change for anything. The staff is very reasonable and very caring and always helpful.
Croydon plus
Been with Croydon plus for years great place for saving and helping if you can’t get help from elsewhere they will never leave you in... Been with Croydon plus for years great place for saving and helping if you can’t get help from elsewhere they will never leave you in debt and help in any way they can Read more Read less
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5.00/5
Great service when you need a big amount of funds
It was a long time ago but i used to get s £1000 loan and thinking of doing it again! To put some savings away... It was a long time ago but i used to get s £1000 loan and thinking of doing it again! To put some savings away for a holiday. But to get my DIY done with the loan. Read more Read less
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5.00/5
I have been saving and taking out loans with Communi...
I have been saving and taking out loans with Community Bank for more than 4 years now, and it's the easiest loans process I have... I have been saving and taking out loans with Community Bank for more than 4 years now, and it's the easiest loans process I have ever experienced. The team are supportive and always provide knowledgable, clear advice abouts loans, savings and repayments. Nice to speak with staff who have been with Community Bank for some years. Read more Read less
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5.00/5
Prompt response to queries
Prompt response to messages and emails queries. Very helpful
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5.00/5
Always good and efficient services
Always good and efficient services
Products from Your Community Bank
Showing all products offered by Your Community Bank
Loans
by Your Community BankYour Community Bank have a range of loans to suit different needs. To apply for a loan with Your Community Bank, you will need to complete a loan application online...
Loans
by Your Community BankYour Community Bank have a range of loans to suit different needs. To apply for a loan with Your Community Bank, you will need to complete a loan application online...
Savings
by Your Community BankYour Community Bank have a range of savings accounts. You have to be a member to take out a Your Community Bank savings account. You can set up a regular...
Savings
by Your Community BankYour Community Bank have a range of savings accounts. You have to be a member to take out a Your Community Bank savings account. You can set up a regular...
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