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Your Community Bank: Savings reviews

Name: Savings
Rating: 4.70 (255 reviews)

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4.70

Based on 255 reviews, last reviewed 2nd Jul 2026

4600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

1 star

Latest highest rating:

4

Efficient and good customer service I have received good efficient service from the Community Bank over the years. Very good customer service Reviewed on: 2nd July 2026

Latest lowest rating:

2

I have found it difficult to access my account, and... I have found it difficult to access my account, and to transfer money across. And I didn't even know the name had changed from Croydon Plus! Reviewed on: 4th June 2026

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About this product

Your Community Bank have a range of savings accounts.

You have to be a member to take out a Your Community Bank savings account. You can set up a regular standing order, join the salary saving scheme or have your child benefit paid directly to your savings account.

Your Community Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Your Community Bank before, you can also leave a review and share your experience.

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Your Community Bank Savings reviews (255)

Efficient and good customer service

I have received good efficient service from the Community Bank over the years. Very good customer service Reviewed on: 2nd July 2026

Easy to save and withdrawal is painless.

Easy to save and withdrawal is painless. When saving for something, I can easily check how my money is growing online, and how much of my loan I have left to pay when I take out a loan. When I had to take out a loan to tide me by for a while, the were there for me Reviewed on: 2nd July 2026

A brilliant community bank.

Whenever I’ve spoken to a member of the team, they’re always polite and helpful. I think the way that money is saved alongside paying back a loan is really helpful too. Reviewed on: 2nd July 2026

I love talking to real people when I call YCB.

I love talking to real people when I call YCB. Customer service is excellent and often I speak to someone I’ve spoken to before which adds another positive dimension to the experience. The new App is great too and makes accessing my savings quick and easy. Reviewed on: 2nd July 2026

Its been good, useful in an emergency.

Its been good, useful in an emergency. Reviewed on: 1st July 2026

Absolutely love the idea of being able to build savi...

Absolutely love the idea of being able to build savings while repaying a loan. This is very encouraging. Reviewed on: 30th June 2026

Amazing staff alway very helpful

Amazing staff alway very helpful Reviewed on: 30th June 2026

They have been amazing from the very first moment

They have been amazing from the very first moment they opened Reviewed on: 29th June 2026

A good way to save money

Simple, easy to use and a good way to save money. Reviewed on: 29th June 2026

good all my transactios are secure

good all my transactios areecuref Reviewed on: 27th June 2026

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