Saving in an unsteady economy

I have opened several savings plans with Aldermore ranging from 1 to 3 years. Always with some of the best market rates. Easy to use web access and clear / intuitive account management. Really pleased with them

Reviewed on 24th February 2022

Ian T

Aldermore reason to invest with them!

I have power of attorney for my elderly aunt and we needed to invest some money on her behalf. Their fixed rate bonds were the perfect product and setting up an account was quick and easy. On maturity, we wanted to reinvest funds in a new bond and, again, Read more

I have power of attorney for my elderly aunt and we needed to invest some money on her behalf. Their fixed rate bonds were the perfect product and setting up an account was quick and easy. On maturity, we wanted to reinvest funds in a new bond and, again, this was dealt with efficiently and speedily. Altogether a very nice company to do business with.

Reviewed on 27th January 2022

James Tuck

Easy securebanking

Very user friendly yet very security minded.

Reviewed on 18th January 2022

Geoffrey Rawes

Saving made easy

Very easy to set up and access online

Reviewed on 17th February 2021

GR

Opening an account was a complete shambles

My mum has had to move into a residential home and has sold her house. She tried to open an account with Aldermore, but they wanted additional proof of ID. They were sent her passport and a BT bill addressed to her at the home. Most of the things they wou Read more

My mum has had to move into a residential home and has sold her house. She tried to open an account with Aldermore, but they wanted additional proof of ID. They were sent her passport and a BT bill addressed to her at the home. Most of the things they would accept she could not provide and the list of people allowed to certify copies meant she would have to had gone out to someone's office, but she has mobility issues.

These documents were returned to her with a letter explaining that if they needed anything else they would contact her. When she had not heard anything after a couple of weeks she emailed them three times to ask what was going on and received responses to the first two which simply said she should wait for her account details.

In response to her third email someone called and left a message asking her to call them back. When she did they then told her that they had written asking for further proof of ID two/three weeks earlier. Why could they have not said this in their email responses!

She was then told that her application had been cancelled the day after their call three days earlier! The only arranged for her deposit to be returned to her as a result of her call and two weeks later she still has not received her initial deposit back.

Two other large financial institutions managed to open accounts using the same ID provided to Aldermore, but it seems Aldermore don't like to put obstacles in the way for my mums age group.

Reviewed on 23rd March 2020

Dave M

Professional and friendly

Used Aldermore for a bond after an inheritance, it was easy to set up, good interest rates and I was kept updated all through set up. Nothing was too much trouble

Reviewed on 13th January 2019

Gill Trott