Aldermore Fixed Rate Account Reviews

  Ratings based on 3 reviews       Last review 5 months ago    

Aldermore savings reviews can help you to find out more about life at Aldermore. How easy is it to contact Aldermore? And how friendly are they? Our Aldermore savings reviews can help you to find out information like this. Smart Money People is an...

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Aldermore savings reviews can help you to find out more about life at Aldermore. How easy is it to contact Aldermore? And how friendly are they? Our Aldermore savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Overall Rating

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Aldermore Review Insight

What are people saying in their reviews?

Price & Interest Rates

67% of feedback is Process related

Customer profile

Top Age Profile: 55-64

Top Channel Preference: Online

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Your Fixed Rate Account Reviews

3 reviews

Review Aldermore's Fixed Rate Account now

Saving made easy

Very easy to set up and access online

Reviewed on 17th February 2021
GR's avatar
GR

Opening an account was a complete shambles

My mum has had to move into a residential home and has sold her house. She tried to open an account with Aldermore, but they wanted additional proof of ID. They were sent her passport and a BT bill addressed to her at the home. Most of the things they... Read more

My mum has had to move into a residential home and has sold her house. She tried to open an account with Aldermore, but they wanted additional proof of ID. They were sent her passport and a BT bill addressed to her at the home. Most of the things they would accept she could not provide and the list of people allowed to certify copies meant she would have to had gone out to someone's office, but she has mobility issues.

These documents were returned to her with a letter explaining that if they needed anything else they would contact her. When she had not heard anything after a couple of weeks she emailed them three times to ask what was going on and received responses to the first two which simply said she should wait for her account details.

In response to her third email someone called and left a message asking her to call them back. When she did they then told her that they had written asking for further proof of ID two/three weeks earlier. Why could they have not said this in their email responses!

She was then told that her application had been cancelled the day after their call three days earlier! The only arranged for her deposit to be returned to her as a result of her call and two weeks later she still has not received her initial deposit back.

Two other large financial institutions managed to open accounts using the same ID provided to Aldermore, but it seems Aldermore don't like to put obstacles in the way for my mums age group.

Reviewed on 23rd March 2020
Dave M's avatar
Dave M

Professional and friendly

Used Aldermore for a bond after an inheritance, it was easy to set up, good interest rates and I was kept updated all through set up. Nothing was too much trouble

Reviewed on 13th January 2019
Gill Trott's avatar
Gill Trott