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Aldermore: Fixed Rate Account reviews

4.37
Based on 12 reviews, last reviewed 5th Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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4 star
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2 star
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17%

Latest highest rating:

5

Great Rates & Service.. The fixed rate saving products always have very competitive interest rates. Their deposit and renewal process is great and easy to use. The website is... Read more Reviewed on: 5th September 2025
Neil Franklin's avatar
Neil Franklin

Latest lowest rating:

1

I feel cheated When setting up the account, I was promised that if a rate change occurred I would benefit from this. A rate change did happen and on calling in, the ... Read more Reviewed on: 13th September 2023
Nic Cleanthi's avatar
Nic Cleanthi

About this product

Aldermore savings reviews can help you to find out more about life at Aldermore. How easy is it to contact Aldermore? And how friendly are they? Our Aldermore savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Aldermore Fixed Rate Account reviews (12)

Opening an account was a complete shambles

1
My mum has had to move into a residential home and has sold her house. She tried to open an account with Aldermore, but they wanted additional proof of ID. They were sent her passport and a BT bill addressed to her at the home. Most of the things they would accept she could not provide and the list of people allowed to certify copies meant she would have to had gone out to someone's office, but she has mobility issues. These documents were returned to her with a letter explaining that if they needed anything else they would contact her. When she had not heard anything after a couple of weeks she emailed them three times to ask what was going on and received responses to the first two which simply said she should wait for her account details. In response to her third email someone called and left a message asking her to call them back. When she did they then told her that they had written asking for further proof of ID two/three weeks earlier. Why could they have not said this in their email responses! She was then told that her application had been cancelled the day after their call three days earlier! The only arranged for her deposit to be returned to her as a result of her call and two weeks later she still has not received her initial deposit back. Two other large financial institutions managed to open accounts using the same ID provided to Aldermore, but it seems Aldermore don't like to put obstacles in the way for my mums age group. Reviewed on: 23rd March 2020

Professional and friendly

5
Used Aldermore for a bond after an inheritance, it was easy to set up, good interest rates and I was kept updated all through set up. Nothing was too much trouble Reviewed on: 13th January 2019

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