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Dave M

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Review of the Aldermore, Fixed Rate Account:

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Opening an account was a complete shambles

My mum has had to move into a residential home and has sold her house. She tried to open an account with Aldermore, but they wanted additional proof of ID. They were sent her passport and a BT bill addressed to her at the home. Most of the things they would accept she could not provide and the list of people allowed to certify copies meant she would have to had gone out to someone's office, but she has mobility issues. These documents were returned to her with a letter explaini... Reviewed on: 23rd March 2020

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