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Aldermore reviews

Aldermore Logo
Rated Good • 4.01/5

Aldermore reviews

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Unverified business Last reviewed within 21 days
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Review summary

People rate this company as Good based on 42 product reviews

Average score of 4.01/5
5 star
55%
4 star
14%
3 star
5%
2 star
7%
1 star
19%
Reviews for Aldermore have trended positively over the past 90 days

Latest positive rating

5/5

Aldermore always offer very competitive interest rates.

Aldermore always offer very competitive interest rates. Great website that is easy to use. Communication excellent and maturity process very slick and easy.

{"display":"Neil Franklin","full_name":"Neil Franklin","avatar":{"url":"\/assets\/uploads\/avatars\/users\/477903.png"}}'s avatar

Latest negative rating

1/5

I feel cheated

When setting up the account, I was promised that if a rate change occurred I would benefit from this. A rate change did happen and... When setting up the account, I was promised that if a rate change occurred I would benefit from this. A rate change did happen and on calling in, the representitive promised that the change would be applied in days. I was later contacted and told this would not happen and my money is locked into the lower savings rate. This is now with the ombudsman. Read more Read less

{"display":"Nic Cleanthi","full_name":"Nic Cleanthi","avatar":{"url":"\/assets\/uploads\/avatars\/users\/792543.png"}}'s avatar
See more reviews for Aldermore products

About Aldermore

Aldermore are building a straightforward, accessible bank that promises to work hard to understand customers and provide financial solutions to meet their needs. Smart Money People is the place for Aldermore reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Aldermore at a glance

Reviews for Aldermore

Showing 11 of 42 company reviews • Last reviewed within 21 days

Aldermore always offer very competitive interest rates.

Fixed Rate Account • 23rd January 2026

Aldermore always offer very competitive interest rates. Great website that is easy to use. Communication excellent and maturity process very slick and easy.

{"display":"Neil Franklin","full_name":"Neil Franklin","avatar":{"url":"\/assets\/uploads\/avatars\/users\/477903.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very good customer service.

Fixed Rate Account • 22nd January 2026

Very good customer service. Quick response on the phone or by secure message.Good ISA interest rate.

{"display":"Andrew Korsak","full_name":"Andrew Korsak","avatar":{"url":"\/assets\/uploads\/avatars\/users\/763908.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    Cash isa

    Competitive rate of interest for cash isa

    {"display":"KazB","full_name":"KazB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Fixed Rate Cash ISA
    KazB 22nd January 2026
  • 5/5

    Great Rates & Service..

    The fixed rate saving products always have very competitive interest rates. Their deposit and renewal process is great and easy to use. The website is... The fixed rate saving products always have very competitive interest rates. Their deposit and renewal process is great and easy to use. The website is user friendly and their communication is very professional. Read more Read less

    {"display":"Neil Franklin","full_name":"Neil Franklin","avatar":{"url":"\/assets\/uploads\/avatars\/users\/477903.png"}}'s avatar
  • 5/5

    Fixed rate Isa's

    I've used Aldermore for three fixed rate Isa's and have found them easy to set up online with a good interest rate.

    {"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 3/5

    Transfer of an ISA from another provider...

    When trying to transfer an ISA from another provider I was unable to apply on their website as the system would not accept the account... When trying to transfer an ISA from another provider I was unable to apply on their website as the system would not accept the account number (which was correct). Rang the company and I spoke to a gentleman who said that it was a possibly a web glitch. try again tomorrow. Two days later and still encountering the same issue I rang again and got through to a very helpful lady. She said that this was a problem sometimes depending on the number of digits on the account. With her help I was able to bypass that issue (just put in zeros in the reference section)and open an account. However once opened I had to ring Aldermore again as my bank did not have the actual account details from them. I gave the them the account details by phone and all ran smoothly after that. The good interest rate on offer was the main factor in my perseverance otherwise I would have given up/ Read more Read less

    {"display":"Jeff F","full_name":"Jeff F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great deals on cash isa's

    have used aldemore for fixed rate cash isa's for a while now, always get a great deal, never any issues with transfers or opening accounts

    {"display":"piggle","full_name":"piggle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good rates of interest on savings

    Good rates of interest on savings

    {"display":"Ed ","full_name":"Ed ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    Ed 15th April 2025
  • 4/5

    Tailored Non-Prime and Buy-to-Let Mortgages

    Aldermore provides non-prime and buy-to-let mortgages, customizing their products to meet individual needs and supporting people in building their futures.

    {"display":"HK","full_name":"HK","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    HK 18th March 2025
  • 5/5

    A very flexible product with great rates.

    A very flexible product with great rates.

    {"display":"Victor K","full_name":"Victor K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Notice Cash ISA
    Victor K 16th February 2024
  • 5/5

    Very helpful on the telephone.

    Very helpful on the telephone. Friendly and good at explaining the different accouhts

    {"display":"Mary L","full_name":"Mary L","avatar":{"url":"\/assets\/uploads\/avatars\/users\/812394.png"}}'s avatar
    Fixed Rate Account
    Mary L 31st January 2024

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