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Aldermore reviews

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Rated Good 3.81/5

Aldermore reviews

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Unverified business
Last reviewed within 14 days

Review summary

People rate this company as Good based on 38 product reviews

Average score of 3.81/5
5 star
53%
4 star
13%
3 star
5%
2 star
8%
1 star
21%
Reviews for Aldermore have trended negatively over the past 90 days

Latest positive rating

5/5

Fixed rate Isa's

I've used Aldermore for three fixed rate Isa's and have found them easy to set up online with a good interest rate.

Latest negative rating

1/5

I feel cheated

When setting up the account, I was promised that if a rate change occurred I would benefit from this. A rate change did happen and... When setting up the account, I was promised that if a rate change occurred I would benefit from this. A rate change did happen and on calling in, the representitive promised that the change would be applied in days. I was later contacted and told this would not happen and my money is locked into the lower savings rate. This is now with the ombudsman. Read more Read less

About Aldermore

Aldermore are building a straightforward, accessible bank that promises to work hard to understand customers and provide financial solutions to meet their needs. Smart Money People is the place for Aldermore reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Aldermore at a glance

Reviews for Aldermore

Showing 11 of 38 company reviews Last reviewed within 14 days

Fixed rate Isa's

Fixed Rate Cash ISA 12th June 2025

I've used Aldermore for three fixed rate Isa's and have found them easy to set up online with a good interest rate.

Rated Excellent 5/5
Read more product reviews

Transfer of an ISA from another provider...

Fixed Rate Cash ISA 12th June 2025

When trying to transfer an ISA from another provider I was unable to apply on their website as the system would not accept the account... When trying to transfer an ISA from another provider I was unable to apply on their website as the system would not accept the account number (which was correct). Rang the company and I spoke to a gentleman who said that it was a possibly a web glitch. try again tomorrow. Two days later and still encountering the same issue I rang again and got through to a very helpful lady. She said that this was a problem sometimes depending on the number of digits on the account. With her help I was able to bypass that issue (just put in zeros in the reference section)and open an account. However once opened I had to ring Aldermore again as my bank did not have the actual account details from them. I gave the them the account details by phone and all ran smoothly after that. The good interest rate on offer was the main factor in my perseverance otherwise I would have given up/ Read more Read less

Rated Average 3/5
Read more product reviews
  • 5/5

    Great deals on cash isa's

    have used aldemore for fixed rate cash isa's for a while now, always get a great deal, never any issues with transfers or opening accounts

  • 5/5

    Good rates of interest on savings

    Good rates of interest on savings

    {"display":"Ed ","full_name":"Ed ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    Ed 15th April 2025
  • 4/5

    Tailored Non-Prime and Buy-to-Let Mortgages

    Aldermore provides non-prime and buy-to-let mortgages, customizing their products to meet individual needs and supporting people in building their futures.

    {"display":"HK","full_name":"HK","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    HK 18th March 2025
  • 5/5

    A very flexible product with great rates.

    A very flexible product with great rates.

    {"display":"Victor K","full_name":"Victor K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Notice Cash ISA
    Victor K 16th February 2024
  • 5/5

    Very helpful on the telephone.

    Very helpful on the telephone. Friendly and good at explaining the different accouhts

    {"display":"Mary L","full_name":"Mary L","avatar":{"url":"\/assets\/uploads\/avatars\/users\/812394.png"}}'s avatar
    Fixed Rate Account
    Mary L 31st January 2024
  • 1/5

    I feel cheated

    When setting up the account, I was promised that if a rate change occurred I would benefit from this. A rate change did happen and... When setting up the account, I was promised that if a rate change occurred I would benefit from this. A rate change did happen and on calling in, the representitive promised that the change would be applied in days. I was later contacted and told this would not happen and my money is locked into the lower savings rate. This is now with the ombudsman. Read more Read less

  • 5/5

    Fixed Rate - a secure risk with a guarantee

    Aldermore bank offers different types of accounts. The best choice is Fixed Rates. Good for those who have extra savings and can put aside to... Aldermore bank offers different types of accounts. The best choice is Fixed Rates. Good for those who have extra savings and can put aside to grow them without losing your investment and it's interests. Read more Read less

    {"display":"Marija","full_name":"Marija","avatar":{"url":"\/assets\/uploads\/avatars\/users\/782159.png"}}'s avatar
    Fixed Rate Account
    Marija 21st August 2023
  • 1/5

    The Bank To Avoid

    They take your money to open an ISA then a few days later put up the interest rate and then refuse to change you account... They take your money to open an ISA then a few days later put up the interest rate and then refuse to change you account to the new rate. Morally lacking and best avoided. Read more Read less

  • 5/5

    Great Savings Rates

    Alder more always have savings interest rates that are very competitive and flexible at bond maturity. Website is easy to use and efficient.

    Products from Aldermore

    Showing products offered by Aldermore

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