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Aldermore reviews

Aldermore Logo
Rated Good • 4.11/5

Aldermore reviews

Unverified business Last reviewed within 7 days
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Review summary

People rate this company as Good based on 44 product reviews

Average score of 4.11/5
5 star
56%
4 star
14%
3 star
5%
2 star
7%
1 star
18%
Reviews for Aldermore have trended positively over the past 90 days

Latest positive rating

5/5

Excellent interest rates, very helpful staff when as...

Excellent interest rates, very helpful staff when asking any questions

{"display":"Shirley W","full_name":"Shirley W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

I feel cheated

When setting up the account, I was promised that if a rate change occurred I would benefit from this. A rate change did happen and... When setting up the account, I was promised that if a rate change occurred I would benefit from this. A rate change did happen and on calling in, the representitive promised that the change would be applied in days. I was later contacted and told this would not happen and my money is locked into the lower savings rate. This is now with the ombudsman. Read more Read less

{"display":"Nic Cleanthi","full_name":"Nic Cleanthi","avatar":{"url":"\/assets\/uploads\/avatars\/users\/792543.png"}}'s avatar
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About Aldermore

Aldermore are building a straightforward, accessible bank that promises to work hard to understand customers and provide financial solutions to meet their needs. Smart Money People is the place for Aldermore reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Aldermore at a glance

Reviews for Aldermore

Showing 11 of 44 company reviews • Last reviewed within 7 days

Excellent interest rates, very helpful staff when as...

Fixed Rate Account • 4th March 2026

Excellent interest rates, very helpful staff when asking any questions

{"display":"Shirley W","full_name":"Shirley W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Aldermore

Easy Access Account • 19th February 2026

I am with Aldermore for many years and never had a problem with them. Excellent customer service.

{"display":"lubru","full_name":"lubru","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Aldermore always offer very competitive interest rates.

    Aldermore always offer very competitive interest rates. Great website that is easy to use. Communication excellent and maturity process very slick and easy.

    {"display":"Neil Franklin","full_name":"Neil Franklin","avatar":{"url":"\/assets\/uploads\/avatars\/users\/477903.png"}}'s avatar
  • 5/5

    Very good customer service.

    Very good customer service. Quick response on the phone or by secure message.Good ISA interest rate.

    {"display":"Andrew Korsak","full_name":"Andrew Korsak","avatar":{"url":"\/assets\/uploads\/avatars\/users\/763908.png"}}'s avatar
  • 4/5

    Cash isa

    Competitive rate of interest for cash isa

    {"display":"KazB","full_name":"KazB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Fixed Rate Cash ISA
    KazB 22nd January 2026
  • 5/5

    Great Rates & Service..

    The fixed rate saving products always have very competitive interest rates. Their deposit and renewal process is great and easy to use. The website is... The fixed rate saving products always have very competitive interest rates. Their deposit and renewal process is great and easy to use. The website is user friendly and their communication is very professional. Read more Read less

    {"display":"Neil Franklin","full_name":"Neil Franklin","avatar":{"url":"\/assets\/uploads\/avatars\/users\/477903.png"}}'s avatar
  • 5/5

    Fixed rate Isa's

    I've used Aldermore for three fixed rate Isa's and have found them easy to set up online with a good interest rate.

    {"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 3/5

    Transfer of an ISA from another provider...

    When trying to transfer an ISA from another provider I was unable to apply on their website as the system would not accept the account... When trying to transfer an ISA from another provider I was unable to apply on their website as the system would not accept the account number (which was correct). Rang the company and I spoke to a gentleman who said that it was a possibly a web glitch. try again tomorrow. Two days later and still encountering the same issue I rang again and got through to a very helpful lady. She said that this was a problem sometimes depending on the number of digits on the account. With her help I was able to bypass that issue (just put in zeros in the reference section)and open an account. However once opened I had to ring Aldermore again as my bank did not have the actual account details from them. I gave the them the account details by phone and all ran smoothly after that. The good interest rate on offer was the main factor in my perseverance otherwise I would have given up/ Read more Read less

    {"display":"Jeff F","full_name":"Jeff F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great deals on cash isa's

    have used aldemore for fixed rate cash isa's for a while now, always get a great deal, never any issues with transfers or opening accounts

    {"display":"piggle","full_name":"piggle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good rates of interest on savings

    Good rates of interest on savings

    {"display":"Ed ","full_name":"Ed ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    Ed 15th April 2025
  • 4/5

    Tailored Non-Prime and Buy-to-Let Mortgages

    Aldermore provides non-prime and buy-to-let mortgages, customizing their products to meet individual needs and supporting people in building their futures.

    {"display":"HK","full_name":"HK","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    HK 18th March 2025

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