Let down by Poor Customer Service

Nothing wrong with the Product. Dashboard was pretty basic and needs some work. But I was let down by terrible Customer Service. Ring Backs that didn't happen, letters that didn't arrive and instructions followed and documentation sent that were returned Read more

Nothing wrong with the Product. Dashboard was pretty basic and needs some work. But I was let down by terrible Customer Service. Ring Backs that didn't happen, letters that didn't arrive and instructions followed and documentation sent that were returned as being inadequate with new updated instructions. I will never use them again, so much grief and stress.

Reviewed on 23rd January 2022

DaveO

Opened an account with them as the rate was good...didn't last for too long though

I opened an online account with them as they were offering a good rate on a 30 day notice account. But then it dropped. I know most accounts have dropped, and it's getting harder to find somewhere to earn any decent savings rate!

Reviewed on 8th October 2014

Michael Fotis