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Aldermore: Mortgages reviews

Name: Mortgages
Rating: 3.32 (8 reviews)

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3.32

Based on 8 reviews, last reviewed 12th Aug 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

25%

3 star

13%

38%

Latest highest rating:

4

Tailored Non-Prime and Buy-to-Let Mortgages Aldermore provides non-prime and buy-to-let mortgages, customizing their products to meet individual needs and supporting people in building their fut... Read more Reviewed on: 18th March 2025

Latest lowest rating:

1

Very long process. Very long process. Keep asking for more and more and more documents. Choose different lender. Reviewed on: 12th August 2026

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About this product

Aldermore is a banking provider offering a range of financial services, including residential, buy-to-let and commercial mortgages. It’s important to be confident with the Ts and Cs and interest rate of a mortgage. Always consult the lender or an independent advisor if you need help understanding your options.

Whatever type of mortgage you’re looking for, it’s important to find a reputable lender that can offer you the right deal. Our Aldermore mortgage reviews can give you valuable insight into the lender, helping you make an informed decision.

Find out why borrowers chose Aldermore and which mortgage they opted for. Learn more about the application process and how supportive the lender was throughout. Read about genuine experiences with the customer service team to learn more about how Aldermore values its borrowers. Learn the main pros and cons borrowers have experienced throughout their mortgage term. All of this and more can be found in our Aldermore mortgage reviews.

If you’ve ever had a mortgage with Aldermore, write an honest review on Smart Money People. Tell us what type of mortgage you have and share your experience with the application process. Don’t forget to tell us why you chose Aldermore as your lender. What did Aldermore do to make the mortgage experience better for you? Are there any aspects that could have been improved? Would you recommend the lender to your family and friends? Whether good or bad, write an Aldermore mortgage review today. Together, we can help people like you make better financial decisions.

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Aldermore Mortgages reviews (8)

Very long process.

Very long process. Keep asking for more and more and more documents. Choose different lender. Reviewed on: 12th August 2026

Tailored Non-Prime and Buy-to-Let Mortgages

Aldermore provides non-prime and buy-to-let mortgages, customizing their products to meet individual needs and supporting people in building their futures. Reviewed on: 18th March 2025

Quick and easy

Quick and easy process, detailed welcome pack received upon completion, and received annual statement within the post after 1 year. Currently 18 months in and had 0 issues Reviewed on: 10th March 2023

Lengthy application and lack of feedback

Waited 2+ months and then got rejected without reason. With the rates going up it's now harder to apply anywhere. I do not reccomend this company because they are rubbish at checking paperwork regardless of what proof you provide and would find any excuse to keep you waiting only to reject you. Advise you apply elsewhere. Reviewed on: 11th October 2022

Computer Says No

Applied for a Mortgage with Aldermore as it was the best option at the time. Advised long lead times as they were specialist, which was fine, but did not expect the 'extra' documents which added time, and always going over the timeframes mentioned to our advisor. Twice we were asked for more documents. Why wasnt the second set of documents requested at the same time as the first request. This started delays that were unnessersary. After 7 weeks, we were declined, for my Partner only working in her industy for less than 2 years, although having 3 years of books. Due to her being an entertainer (fire performer), the pandemic stopped live events and she carried on being an entertainer online. Shes been earning through being online for 23 months. Aldermore state that they use a bit of common sense when assessing applications, but the reasons for declining our application seem like a 'computer says no' moment. They also waited 14 (working) days to come back on our appeal when our advisor was quoted 10 days. Finally, they don't see the pandemic as a reason for people to need to change jobs (paraphrased from a conversation between Aldermore and our advisor). Again showing how they are not reviewing applications on an individual basis. Reviewed on: 7th July 2022

Excellent service

Flexible, professional, fair, easy to deal with and friendly company Reviewed on: 9th June 2022

All Good

Very easy to deal with and quick to react Reviewed on: 9th January 2019

Aldermore cheek

Aldermore staff are not plesent to deal with, they interrupt you when talking on the phone & ask questions which have not relevance to your mortgage accounts insisting that you provide details of business turnover when you own a limited business even when the mortgage is a personal property... and is not based on take home salary not business income SIMPLY DONT choose a different lender! Reviewed on: 6th January 2017

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