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Aldermore: Easy Access Account reviews

Name: Easy Access Account
Rating: 3 (6 reviews)

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3.00

Based on 6 reviews, last reviewed 16th Mar 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

17%

33%

3 star

33%

17%

Latest highest rating:

5

kept informed Easy to use savings account. Fast response when deposits are made Reviewed on: 16th March 2023

Latest lowest rating:

2

Access to website blocked overseas Had a savings account. But found their website blocked access if you are outside the uk. Except it just said the site was under maintenance. So it too... Read more Reviewed on: 20th February 2023

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About the Easy Access Account

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Aldermore Easy Access Account reviews (6)

kept informed

Easy to use savings account. Fast response when deposits are made Reviewed on: 16th March 2023

Access to website blocked overseas

Had a savings account. But found their website blocked access if you are outside the uk. Except it just said the site was under maintenance. So it took a very long time to decipher that at the bottom of the page it was blocking access from non uk ip address. A problem when you are traveling for work or pleasure and need to access the site. It wouldn't even offer access to the page to contact them. Had to call my family in the uk to close the account for me to get the money back! Reviewed on: 20th February 2023

Great interest rate but no app

Moved savings due to a gewat interest rate offer, but i find it unfortunate the company don’t offer an app which would make it much easier to regularly check my balance Reviewed on: 5th February 2023

Poor customer service

I had difficulty in remembering one of the security questions in my account. The only way to resolve this is to call customer services. I have been calling for over a week and waited over 1 hour several times but cannot get through. I therefore cannot access my money. There is no online chat facility and I have no response to my emails. So basically they will not let me withdraw my money which is very concerning and annoying. Reviewed on: 2nd December 2022

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