Tim's community profile page - Smart Money People

Write a review

Viewing profile for,

Tim

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Aldermore, Easy Access Account:

View on product page

Poor customer service

I had difficulty in remembering one of the security questions in my account. The only way to resolve this is to call customer services. I have been calling for over a week and waited over 1 hour several times but cannot get through. I therefore cannot access my money. There is no online chat facility and I have no response to my emails. So basically they will not let me withdraw my money which is very concerning and annoying. Reviewed on: 2nd December 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.