Write a review

Virgin Money: Access Savings reviews

Name: Access Savings
Rating: 4.23 (103 reviews)

View other Virgin Money products

3.78

Based on 103 reviews, last reviewed 12th Jun 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

67%

15%

13%

Latest highest rating:

5

ATM Meltdown I used an ATM that had just decided to take my card and imform me the the money i reqused was avaible. No cash or card was forthcoming. informed Virgi... Read more Reviewed on: 2nd June 2023

Latest lowest rating:

1

Absolutely horrible people... Absolutely robbing people Horrible customer service , crap credit card, its rate is higher than other credit card . I only missed one payment accide... Read more Reviewed on: 12th June 2024

Read all reviews Write a review

About the Access Savings

Review Virgin Money: Access Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Virgin Money Access Savings reviews (103)

Absolutely horrible people...

Absolutely robbing people Horrible customer service , crap credit card, its rate is higher than other credit card . I only missed one payment accidently happened by canceling direct debit , however I paid full amount next day over minimum payment with extra charge of £12 . But today I received a email they said they have removed even my promotional rate !! Which means they are robber . They already charged me a lot , never missed a payment but they have done this . You are number one robber in the uk . I will never ever use you robber . Look at at email I received : Hello Sima, We’re writing to let you know we’ve removed the promotional rate on your Virgin Money Credit Card ending 1786. This is because you didn’t make your Monthly Requested Payment (also known as your minimum payment) by 03/06/2024. Reviewed on: 12th June 2024

Waste of time

I have tried opening an account with them and they kept me waiting for over 2 months and each time I called them they said we are reviewing your case. Opened an account with a different bank in 3 days, pure waste of time Reviewed on: 11th July 2023

ATM Meltdown

I used an ATM that had just decided to take my card and imform me the the money i reqused was avaible. No cash or card was forthcoming. informed Virgin money and within the week a new card had been issued and the cash placed into my account. Five Stars Virgin Money. Reviewed on: 2nd June 2023

Very straight forward bank

Good app, and online, linked credit card is easy to manage. Reviewed on: 6th May 2023

Showing 4 of 103

Do you have a different Virgin Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Virgin Money has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub