I took Virgin Travel insurance last year. It runs out soon and as I never like policy Auto Renewals as companies always seem to increase... I took Virgin Travel insurance last year. It runs out soon and as I never like policy Auto Renewals as companies always seem to increase the cost significantly, I had to contact Virgin to get a renewal price. I tried phoning - a complete waste of time as I could not get an answer. So I contacted Virgin support via email. I got a reply telling me TO PHONE THEM - pointless. So I used the on line chat and got a review price which I was happy with BUT I could not renew my policy despite following the instructions from the Virgin Chat agent. To make matters worse during the chat, I had to wait 4 or 5 minutes between each response. Anyway, after trying and trying the agent eventually told me to???? TELEPHONE!!! Yes, the bottom line is that Virgin is COMPLETELY USELESS and so now I wil have to find another company for my Travel Insurance. DO NOT BOTHER to use Virgin Travel as the customer service is ABYSMAL. I have to wonder how bad it would be if I wanted to make a claim, no doubt a miserable experience. Obviously, Virgin does not have enough Customer Support staff and those it has are poor quality. Read more Read less

Great savings rates,brilliant service and an excellent app. Highly recommended.

Any time I go into the bank in inverurie Aberdeenshire they are polite and very helpful all ways asking how they can help you, they... Any time I go into the bank in inverurie Aberdeenshire they are polite and very helpful all ways asking how they can help you, they also keep the bank very clean Read more Read less

The staff are very polite and the website is easy to use.

Easy to contact, quick communication. Happy with the service compared to other providers. Will continue to use this company.

Purchased a product from an overseas seller and while I understand there are international transaction fees I wasn't expecting $130 for a computer to change... Purchased a product from an overseas seller and while I understand there are international transaction fees I wasn't expecting $130 for a computer to change one currency to another! It's not like they are paying someone a wage to do it. It's a computer to another computer. My nab debit card is international fee free so it really makes you wonder how a company like virgin can rip people off and yet nab bank can absorb the fee. Both cards are no annual fee so I don't understand. But I will be closing the account and I will NEVER recommend them to anyone. Stay away from them. Read more Read less