Good card. Like the website, like the offers

I used their flexible ISA because it offered a good interest rate plus I could withdraw largew amounts and replace later in the same tax... I used their flexible ISA because it offered a good interest rate plus I could withdraw largew amounts and replace later in the same tax year. This facility was invaluable during my recent house move transaction. Although the fixed rate has been reduced, it still offered a competitive rate. Read more Read less

Virgin Money's Regular Saver a/c pays quarterly interest of 10.3/8th% AER, Fixed until 31st July 2025, which is currently the best in the market. £250... Virgin Money's Regular Saver a/c pays quarterly interest of 10.3/8th% AER, Fixed until 31st July 2025, which is currently the best in the market. £250 max per month permitted. You can overpay later if you were not able to pay £250 previously, so long as you don't exceed the max £3000 per annum. Virgin now of course part of Nationwide BS, so unlikely to go bust!. There are various restrictions, including one's having been a member of Virgin Money Clydesdale Bank or Yorkshire Bank since 4th December 2019 or earlier, so not everyone can have the account, but for those eligible this Regular Saver cannot in my opinion be beaten. Read more Read less

International transaction fee? $170? Wow! No fine line when this card would charge you international transaction fee. The charged me for $145 annual fee -... International transaction fee? $170? Wow! No fine line when this card would charge you international transaction fee. The charged me for $145 annual fee - used this card for less than a month and happily cancelled it. Will never ever use Virgin Money again! Highly not recommended!!!! Read more Read less

I’m a contractor and came over from Mettle. This account is far too basic for running my business. I’ve gone back to Mettle as with... I’m a contractor and came over from Mettle. This account is far too basic for running my business. I’ve gone back to Mettle as with them I can categorise my transactions and ad photos of receipts which I can do none of with this Virgin business account. If you’re using it as a personal account to save then fair enough but I was led to believe this was a creditable alternative option for my business banking. Mettle is streets ahead in this regard. Read more Read less

Was taken into hospital virgin money sorted out all my expenses would highly recommend them

Refused 1 Transaction x 7 times available credit card on account all ok I called them they stated try again I told them forget it... Refused 1 Transaction x 7 times available credit card on account all ok I called them they stated try again I told them forget it Went to another card it worked straight away USELESS VIRGIN CREDIT CARD RUN A MILE DONT GET 1 OF THESE OF YOU WANT TO USE YOUR CARD Read more Read less

I have been trying to transfer my Virgin pension to AJ Bell for 8 months. That's 8 months of delays and errors by Virgin Pensions.... I have been trying to transfer my Virgin pension to AJ Bell for 8 months. That's 8 months of delays and errors by Virgin Pensions. Customer Service is hopeless and the Virgin Pension only invests in FTSE. Avoid investing with them. Read more Read less

I opened a one-year fixed-term Cash ISA with Virgin Money in January, and initially, everything seemed fine. However, come October, Virgin Money abruptly demanded my... I opened a one-year fixed-term Cash ISA with Virgin Money in January, and initially, everything seemed fine. However, come October, Virgin Money abruptly demanded my NINo, with a warning: either provide it, or they would void my ISA or impose a two-month interest charge for transferring to another provider. Had they requested my NINo at the start—as they should have—I’d have been gladly provide it. Instead, halfway through the term, they invoked a 'legal requirement' and their right to void my ISA. This eroded my trust in the company, and when I looked into transferring out, their dismissive customer service left me no option but face the penalty. This issue arose due to their oversight—they accepted an ISA application without verifying NINo. Yet, they are now making me pay for their mistake. It’s appalling. Read more Read less