Write a review

Go to business site

Virgin Money: Essential Current Account reviews

Name: Essential Current Account
Rating: 3.16 (145 reviews)

View other Virgin Money products

3.16

Based on 145 reviews, last reviewed 16th Apr 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

39%

12%

37%

Latest highest rating:

5

Virgin Money 'M' current & saver accounts Needed a current account with no overdraft facility, due to tight budgets on a low income. Virgin Money were more than happy to oblige with their 'M' ... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Completely useless, l have been on the phone for ove... Completely useless, l have been on the phone for over two hours no response Reviewed on: 4th June 2024

Read all reviews Write a review

About this product

The Virgin Money Essential Current Account is no longer available to new customers.

Virgin Money reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Review Virgin Money: Essential Current Account now

Help others make smarter decisions by sharing your own experience.

Write a review

Virgin Money Essential Current Account reviews (145)

Virgin Money 'M' current & saver accounts

Needed a current account with no overdraft facility, due to tight budgets on a low income. Virgin Money were more than happy to oblige with their 'M' current account with a linked 'M' saver account. Both accounts can be accessed with the Virgin app, which is great. Reviewed on: 16th April 2026

Having been a loyal client for several years, I feel...

Having been a loyal client for several years, I feel compelled to share my profound appreciation for the consistently exceptional service provided by this institution. What truly distinguishes them in the UK’s competitive financial landscape is their unwavering reliability and the remarkable way they have evolved without ever compromising their core values of integrity and excellence. Throughout our long-standing relationship, they have demonstrated an unparalleled ability to anticipate my financial needs with precision and care. Their team doesn't just process transactions; they cultivate genuine partnerships, offering astute guidance and support that has been instrumental to my financial well-being. It is rare to find an organization that maintains such a high caliber of professionalism while remaining so deeply approachable and human-centric. They are, without a doubt, a benchmark for excellence in modern banking, and I look forward to many more years of continued collaboration." Reviewed on: 16th April 2026

I have used virgin since their inception and have ha...

I have used virgin since their inception and have had no detrimental problems at all in fact it could not have been easier to manage. Their app is conciseand accurate yet friendly to use as well as being very accurate with my account. Reviewed on: 24th March 2026

Branch has a car park, and parking is normally possi...

Branch has a car park, and parking is normally possible. Internal cash machines usually operational and available. Queue at tellers desk normally around 5 customers. Tellers helpful. Reviewed on: 28th January 2026

They have been great when you have had a problem and...

They have been great when you have had a problem and sort it out for you Reviewed on: 22nd January 2026

Very helpful staff who know there jobs

Any time I go into the bank in inverurie Aberdeenshire they are polite and very helpful all ways asking how they can help you, they also keep the bank very clean Reviewed on: 2nd April 2025

The staff are very polite and the website is easy to...

The staff are very polite and the website is easy to use. Reviewed on: 20th March 2025

Virgin Money - Great service

I've had this account for years and have so far had no issues. The only reason I gave a 9 rather than a 10 is that this account does not have an app available, but I get by using online banking on their website for what I need. Reviewed on: 26th February 2025

Completely useless, l have been on the phone for ove...

Completely useless, l have been on the phone for over two hours no response Reviewed on: 4th June 2024

Helped my financial health

I’ve been with Virgin Money for several years now and aside from one altercation on the phone with a customer service advisor who was having a bad day, I’ve had really positive experiences with them. Since banking with Virgin Money, my finances are very healthy. Reviewed on: 24th May 2024

Do you have a different Virgin Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Choice Current Account
from Santander 4.23 from 22 reviews
Current Account
from Reliance Bank 4.00 from 1 reviews
Personal Current Account
from Bank of Ireland 4.35 from 14 reviews

Want to see more from Virgin Money?

Help to Buy: ISA
from Virgin Money 4.52 from 23 reviews
Fixed Rate Savings
from Virgin Money 4.43 from 61 reviews
M Plus account
from Virgin Money 4.26 from 33 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub