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Virgin Money: Essential Current Account reviews

Name: Essential Current Account
Rating: 3.08 (143 reviews)

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3.08

Based on 143 reviews, last reviewed 24th Mar 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

38%

13%

37%

Latest highest rating:

5

I have used virgin since their inception and have ha... I have used virgin since their inception and have had no detrimental problems at all in fact it could not have been easier to manage. Their app is con... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Completely useless, l have been on the phone for ove... Completely useless, l have been on the phone for over two hours no response Reviewed on: 4th June 2024

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About this product

The Virgin Money Essential Current Account is no longer available to new customers.

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Virgin Money Essential Current Account reviews (143)

I have used virgin since their inception and have ha...

I have used virgin since their inception and have had no detrimental problems at all in fact it could not have been easier to manage. Their app is conciseand accurate yet friendly to use as well as being very accurate with my account. Reviewed on: 24th March 2026

Branch has a car park, and parking is normally possi...

Branch has a car park, and parking is normally possible. Internal cash machines usually operational and available. Queue at tellers desk normally around 5 customers. Tellers helpful. Reviewed on: 28th January 2026

They have been great when you have had a problem and...

They have been great when you have had a problem and sort it out for you Reviewed on: 22nd January 2026

Very helpful staff who know there jobs

Any time I go into the bank in inverurie Aberdeenshire they are polite and very helpful all ways asking how they can help you, they also keep the bank very clean Reviewed on: 2nd April 2025

The staff are very polite and the website is easy to...

The staff are very polite and the website is easy to use. Reviewed on: 20th March 2025

Virgin Money - Great service

I've had this account for years and have so far had no issues. The only reason I gave a 9 rather than a 10 is that this account does not have an app available, but I get by using online banking on their website for what I need. Reviewed on: 26th February 2025

Completely useless, l have been on the phone for ove...

Completely useless, l have been on the phone for over two hours no response Reviewed on: 4th June 2024

Helped my financial health

I’ve been with Virgin Money for several years now and aside from one altercation on the phone with a customer service advisor who was having a bad day, I’ve had really positive experiences with them. Since banking with Virgin Money, my finances are very healthy. Reviewed on: 24th May 2024

Swift and efficient

I recently had to cancel a debit card due to a malfunction at a cash-point machine. The staff in the bank were extremely helpful especially as I was in a bit of a panic thinking some one was trying to clone my card. Reviewed on: 24th May 2024

Interest from a current account.

Interest from a current account. What's not to like? Easy to access and use app. Easy access savings account too. Reviewed on: 11th April 2024

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