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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (964 reviews)

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4.77

Based on 964 reviews, last reviewed 24th Jan 2026

900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

10 out of 10 all round I've been a Natwest customer for 63 years - a personal account for everyday use and now an online Reward account which amongst other things rewards th... Read more Reviewed on: 24th January 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (964)

10 out of 10 all round

I've been a Natwest customer for 63 years - a personal account for everyday use and now an online Reward account which amongst other things rewards the weekly shop. I've never had anything but helpful and excellent service, particularly when I was a victim of fraud. 10 out of 10 all round! Reviewed on: 24th January 2026

Nat West is an excellent bank

Have banked with Nat West for over 5 years now and have borrowed via a loan and credit cards through Nat West with excellent rates and customer service Reviewed on: 23rd January 2026

Banked with NatWest since 1969 without a problem.

Have banked with NatWest since 1969 and can honestly say that I have never had cause to complain in all that time. The disappearance of branches is inconvenient to some but it must be years since I needed to visit a branch as you can do so much online or at the post office so it is understandable that if footfall is so much lower then commercial decisions have to be made. Reviewed on: 23rd January 2026

Intuitive applications and ready to help anyone

Always updating app and very easy to find out interest rates, compare items and do everyday banking on the app. feels secure and help is available if needed. Also love the mobile banking vehicles they have for people who need it Reviewed on: 22nd January 2026

They been very helpful with me and sorted stuff out...

They been very helpful with me and sorted stuff out for me as well Reviewed on: 22nd January 2026

NatWest rewards account

It costs £2 a month for a reward account that pays for itself if you have a couple direct debits with them as they reward you with £5 per month as well as being rewarded by shopping with partnered companies over the last year I was rewarded over £50 just for using my bank account as I normally would brilliant bank not only that but if you are feeling generous you can donate your rewards to different charities and it takes as little as 3 days to process to your account would recommend anyone to use a NatWest rewards account Reviewed on: 22nd January 2026

Helped me with fraud issues.

Helped me with fraud issues. And also get money back for having direct debits etc Reviewed on: 22nd January 2026

I banked with NatWest for 30 years until five years...

I banked with NatWest for 30 years until five years ago when I changed to a different bank, followed by another two. With the benefit of hindsight I made a mistake moving from NatWest, I'm now back with them and confident they're the best banking option. The NatWest app is up there with the best and ISA interest rates are competitive. Reviewed on: 22nd January 2026

Rewards account

Good all round experience online app is very up to date and easy to use. Rewards every month for direct debits Reviewed on: 22nd January 2026

A truly rewarding account.

A truly rewarding account. One of the accounts that creates real value, and their offers are really rewarding. Reviewed on: 22nd January 2026

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