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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.58 (991 reviews)

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4.58

Based on 991 reviews, last reviewed 10th Jul 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Reward accounts worth it I have other accounts which don’t seem to get as much cashback or ‘rewards’. I also love the platinum travel credit card! It’s now my go to card for e... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Verification process sucks Tried to get a Natwest Travel Rewards Credit card. Wasted 2 attempts (of multiple calls) in an attempt to getting this sorted. The issue is not the cu... Read more Reviewed on: 10th July 2026

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (991)

Simplified online banking

This account meets my banking needs perfectly, with the added bonus of accruing monthly rewards. Reviewed on: 2nd April 2025

A mobile app par excellence!

I have had excellent service for the last five years with NatWest, no issues with my account or with customer service, who have been extremely helpful and very professional. The mobil app is very powerful and gives me the ability to action every account function you could need on a mobile smart device. The app appears very secure, which is a comfort. Reviewed on: 2nd April 2025

good banking online service, app easy to use and it...

good banking online service, app easy to use and it doesn't break much. overall good experience Reviewed on: 2nd April 2025

NatWest has my vote

I have held a NatWest current account for 60 years and never felt the need to change despite cash back offers by competitive Banks Reviewed on: 2nd April 2025

Brilliant customer service every time I have the nee...

Brilliant customer service every time I have the need to call them up. Reviewed on: 18th March 2025

I have no issues, customer service are always there...

I have no issues, customer service are always there to help taking note of my vulnerabilities to offer more support. Reviewed on: 13th March 2025

Easy money for the taking.

Easy money for the taking. Good app Reviewed on: 28th February 2025

Great rewards with an easy to use app with simple ye...

Great rewards with an easy to use app with simple yet effective features Reviewed on: 27th February 2025

Best bank all around

Always used as primary bank, the account is easy to manage and everything is readily available, from direct debit management to payments and bills. Rewards and cashback are also great and overall never had a bad experience. Reviewed on: 27th February 2025

Great service

The app provided by natwest makes it so easy to manage your money and also access other accounts. Reviewed on: 27th February 2025

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