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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Great product if you use it as your main bank account

I have been with NatWest since 2016 and really enjoy their products. Their are the first to adopt the new technologies, and have an amazing app which makes banking really easy and enjoyable even. Reviewed on: 16th April 2024

Good rewards

Good rewards if you pay bills from this account. Clear to use app. Reviewed on: 14th April 2024

Encouraged me to save just by banking as normal

Encouraged me to save just by banking as normal Reviewed on: 10th April 2024

Some accurate data would be useful

Fixed pension, fortunate in having excess income over expenditure. "Churning" (transfers between 3 accounts) maximises interest via scheduled weekly transfers, achieves 4.84% with instant access. FIRST MISINFORMATION - NatWest app said £900 scheduled transfer made me £600 overdrawn (and the app was frozen, had to go online to see details). Checked the receiving bank (Lloyds) - no payment received - which in turn made my Lloyds account overdrawn. (Expected payment hadn't been received in NatWest, which created the problem. Immediately transferred funds to clear both O/D). Called NatWest - SECOND MISINFORMATION - yes they had received funds AND MADE the £900 payment to Lloyds at 1.30. No sign of it on Lloyds app which usually reports in seconds. Called them, they said give it 24 hours or call sender. PROOF OF MIS.INFORMATION - Next day, NatWest app shows balance >£900 (i.e. they DIDN'T make the payment). Now done manually. And they charge for this "service" ? !!! Could have been costly ( o/d fees). Reviewed on: 10th April 2024

Have banked with natwest for years, can't fault them...

Have banked with natwest for years, can't fault them at all, great service Reviewed on: 4th April 2024

Switched in autumn last year!

Switched in autumn last year, great switching incentive. The app is easy to use and I get plenty of rewards on my account. Really glad I made the switch. They give helpful insights in the app, I can manage my direct debits easily, see my credit score and apply for new accounts very easily. Reviewed on: 18th March 2024

Excellent app and online banking.

I have had a reward current account for four years. I have found their iOS app very useful for everyday banking. On the rare occasions that I have had to go to my local branch I have found the staff friendly and knowledgeable. Reviewed on: 15th March 2024

NatWest Reward account

App is easy to use - good reward rate. Reviewed on: 24th February 2024

This one of the best reward current account out there

This one of the best reward current account out there & it is an easy to qualify for the £5 reward scheme. This is one of the best offers out there - hands down! Reviewed on: 21st February 2024

Long term customer

I’ve been with NatWest over a decade and use several of their products. Their app in particular is really great to use and user-friendly. You can also link accounts from other banks to get an overview of your finances all in one place. Reviewed on: 18th February 2024

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