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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.76 (451 reviews)

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4.76

Based on 451 reviews, last reviewed 17th Apr 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

They offer a number of benefits, an easy to use app... They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (451)

They offer a number of benefits, an easy to use app...

They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026

Great rewards offered for everyday spending

Great rewards offered for everyday spending on the credit card. Able to redeem at a range of high Street stores or transfer towards paying of the credit card balance Reviewed on: 16th April 2026

Convenient having everything in one place

I like having our mortgage, our reward account and our main credit card in one app. And luckily NatWest offer competitive deals for all three so it’s possible to do this. Never had any security issues and feel pretty safe. Reviewed on: 16th April 2026

fast ,friendly and professional service whatever my...

fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026

Includes the forgotten needs - travel insurance, bre...

Includes the forgotten needs - travel insurance, breakdown cover, mobile phone insurance Reviewed on: 19th February 2026

I have banked with Natwest for over 40 years and fin...

I have banked with Natwest for over 40 years and find them to be very efficient - the app and website are very intuitive and when branch or telephone contact is needed this is simple Reviewed on: 23rd January 2026

Fees are expensive.

Fees are expensive. After 30 years with Natwest, they couldn't offer me a competitive rate on a mortgage. Reviewed on: 23rd January 2026

Happy customer

I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have encountered issues before but they would always resolve them rather quickly. Very satisfied. Reviewed on: 12th June 2025

Friendly staff and easy to use app.

Friendly staff and easy to use app.No delays usually at the till Reviewed on: 2nd April 2025

Great product with lots of offers and experiences li...

Great product with lots of offers and experiences linked to the account Reviewed on: 6th March 2025

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