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NatWest: Reward Platinum Account reviews

4.84
Based on 436 reviews, last reviewed 24th May 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I’ve been banking with NatWest for 18 years and they... I’ve been banking with NatWest for 18 years and they’ve provided a very reliable banking service with good customer care Reviewed on: 24th May 2024
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James Helliwell

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage

About this product

The NatWest Reward Platinum Account is available for existing NatWest current account holders. The account charges a monthly fee but comes with a range of benefits. Account holders can access mobile phone insurance, family travel insurance and breakdown cover, as well as fee-free abroad purchases. Customers can also earn rewards that can be redeemed as cash, gift cards or e-codes with the bank’s range of retail partners.

Before opening a new current account, check out the reviews on Smart Money People. Our reviews are left by genuine account holders sharing their real experiences with the product and provider. Make an informed decision about your new account by hearing first-hand accounts from people just like you.

Learn more about the benefits that come with the account and if customers feel that they’re worth the monthly fee. Read about experiences with the insurance policies that come with the account and if customers use them. Find out how responsive the customer service team is when account holders need help. All of this and more can be found in our NatWest Reward Platinum Account reviews.

If you’ve ever had a Reward Platinum Account, share your honest experience with our Smart Money People community. Tell us how long you’ve had this account and what your favourite benefits are. Is there anything about the account that you feel could be improved? If you use mobile banking, tell us which features are the most useful. Would you recommend this account to your family and friends? Write a NatWest Reward Platinum Account review today. Together, we can help people like you make better financial decisions.

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NatWest Reward Platinum Account reviews (436)

I’ve been banking with NatWest for 18 years and they...

5
I’ve been banking with NatWest for 18 years and they’ve provided a very reliable banking service with good customer care Reviewed on: 24th May 2024

Non existent service

1
Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. They just refer you to other services each with 40 min wait minimum, then they each refer you to another number also with a 40 min wait None of this seems to register with them as poor service, and when you do get through guess what they aren't able to resolve a simple service problem.... do yourself a favour choose another bank this group have lost the plot Reviewed on: 15th April 2024

Simple and great

5
Account benefits and simplicity of using NatWest App is great. Applying for their products via the bank app has never been easier. Reviewed on: 8th April 2024

Great bank account!

5
Great bank account! I get breakdown, travel and phone insurance included in my account fee - great to have everything sorted under one roof! Customer support is always quick and easy, and they are always letting me know about new offers to make my money work for me. Reviewed on: 14th February 2024

Easy to use ,

5
Easy to use, direct debits paid on time, easy to get your money, good benefits. Reviewed on: 29th August 2023

Very good back

5
The app is everything... there's amongst nothing you can't do within their well developed app, which makes banking with natwest very simple. Reviewed on: 12th April 2023

Great rewards

5
Great membership services and rewards with this account. Their online banking is also easy to use. Reviewed on: 11th April 2023

Great bank account

5
I was recently offered this account and couldn't believe the benefits you get with this account would highly recommend Reviewed on: 11th April 2023

Easy to use

5
To be honest i have been with the natwest for many years with no problem and since i started to use the online banking app it just got easier i can move money from one account to another and pay people and bills on my phone and if you do need to talk to someone that's always easy to because the people you speak to are always helpful Reviewed on: 10th April 2023

Easy Banking

5
Always simply and quick to achieve tasks. Reviewed on: 6th April 2023

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