Write a review

NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (442 reviews)

View other NatWest products

4.77

Based on 442 reviews, last reviewed 6th Mar 2025

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great product with lots of offers and experiences li... Great product with lots of offers and experiences linked to the account Reviewed on: 6th March 2025

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

Read all reviews Write a review

About this product

The NatWest Reward Platinum Account is available for existing NatWest current account holders. The account charges a monthly fee but comes with a range of benefits. Account holders can access mobile phone insurance, family travel insurance and breakdown cover, as well as fee-free abroad purchases. Customers can also earn rewards that can be redeemed as cash, gift cards or e-codes with the bank’s range of retail partners.

Before opening a new current account, check out the reviews on Smart Money People. Our reviews are left by genuine account holders sharing their real experiences with the product and provider. Make an informed decision about your new account by hearing first-hand accounts from people just like you.

Learn more about the benefits that come with the account and if customers feel that they’re worth the monthly fee. Read about experiences with the insurance policies that come with the account and if customers use them. Find out how responsive the customer service team is when account holders need help. All of this and more can be found in our NatWest Reward Platinum Account reviews.

If you’ve ever had a Reward Platinum Account, share your honest experience with our Smart Money People community. Tell us how long you’ve had this account and what your favourite benefits are. Is there anything about the account that you feel could be improved? If you use mobile banking, tell us which features are the most useful. Would you recommend this account to your family and friends? Write a NatWest Reward Platinum Account review today. Together, we can help people like you make better financial decisions.

Review NatWest: Reward Platinum Account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Reward Platinum Account reviews (442)

Great product with lots of offers and experiences li...

Great product with lots of offers and experiences linked to the account Reviewed on: 6th March 2025

Very good benefits, great easy to use app.

Very good benefits, great easy to use app. Reviewed on: 27th February 2025

Fast app, easy to use, simple benefits and clearly e...

Fast app, easy to use, simple benefits and clearly explained Reviewed on: 26th February 2025

Love the app so easy to use & always being updated...

Just love the app so easy to use and constantly being updated and improved. The app is so good i do not need to travel 9 miles to do what I needed to do face to face at the bank. The insurance with the Palatium card is excellent and when i used the telephone element to seek aid with an insurance question it was fully resolved. Although I can get a signing fee by transferring to another bank I have never felt the need to change from a very stable experience Reviewed on: 26th February 2025

Some good benefits but not much savings

Some good benefits (especially the travel insurance and phone insurance) but could be more I think as the cost-saving narrows with every price increase. Reviewed on: 26th February 2025

Great benefits that you will actually use..

Great benefits (explained well) that you will actually use with this account. Great banking app with loads of great ideas for saving your money. Reviewed on: 26th February 2025

I’ve been banking with NatWest for 18 years and they...

I’ve been banking with NatWest for 18 years and they’ve provided a very reliable banking service with good customer care Reviewed on: 24th May 2024

Non existent service

Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. They just refer you to other services each with 40 min wait minimum, then they each refer you to another number also with a 40 min wait None of this seems to register with them as poor service, and when you do get through guess what they aren't able to resolve a simple service problem.... do yourself a favour choose another bank this group have lost the plot Reviewed on: 15th April 2024

Simple and great

Account benefits and simplicity of using NatWest App is great. Applying for their products via the bank app has never been easier. Reviewed on: 8th April 2024

Great bank account!

Great bank account! I get breakdown, travel and phone insurance included in my account fee - great to have everything sorted under one roof! Customer support is always quick and easy, and they are always letting me know about new offers to make my money work for me. Reviewed on: 14th February 2024

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Student Account
from NatWest 4.45 from 87 reviews
Standard Current Account
from Ulster Bank 3.62 from 34 reviews
Cashback Plus Debit Card
from RBS 3.35 from 4 reviews

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub