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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.77 (448 reviews)

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4.77

Based on 448 reviews, last reviewed 30th Mar 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (448)

THE BEST MOBILE BANKING APP

The app is superb, I love the get cash feature and easy navigation lay out. Reviewed on: 5th November 2018

Amazing

So helpful, fab customer service! Every time I need to speak with NatWest they have all the time in the world for me! Reviewed on: 2nd September 2018

Travel insurance payout

I had to spend 500 Euro in a local clinic in Fuerteventura when I had a sickness bug for rehydration and antisickness medication. I called NatWest and as soon as I got home submitted receipts. I was reimbursed within 10 days. Reviewed on: 18th July 2018

Great Package, Great Extras

I currently have the Natwest Platinum Reward account. Now many people don't like these accounts as they have a paid for feature, in this case that is £19 per month, total yearly cost is £228. I love this account, partnered with my Reward Credit Card, as just in cashback rewards I made £250 last year, so the account paid for itself. Then as a Londoner the additional bonus extras of a yearly Tastecard and National Trust vouchers meant I've saved over £100 on restaurants/meal out with friends, and then £60 on National Trust visits. Meaning I've gained £410 with this account and card last year. Then bring into it the worldwide travel insurance, national car breakdown and mobile phone insurance. This package is great and I've never had a bad customer service with Natwest either! Reviewed on: 4th April 2018

Great packaged account

The benefits that come with this account fit my needs. Last year when I lost my phone the insurance replaced it within 48 hours. I also get peace of mind from travel insurance when I go abroad. I also earn rewards on direct debits and contactless payments. Great packaged account for a reasonable fee! Reviewed on: 10th February 2018

Branch closing

All our local branches are closing which will have an impact on the local community. My local Bawtry branch are always very helpful and friendly. Reviewed on: 7th February 2018

Excellent Account

Great account with lots of benefits. Reviewed on: 4th February 2018

Trusted Bank

Excellent service and very trust worthy bank Reviewed on: 1st February 2018

Very pleased

Very pleased with the rewards and the product. Works exactly how it's meant to and the staff involved are always very knowledgeable and helpful. Have used the rewards several times Reviewed on: 20th January 2018

Reward yourself!

The reward account does exactly what it says.We all hate paying our utility bills but this account rewards you for doing just that. Reviewed on: 13th January 2018

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