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NatWest: Reward Platinum account reviews

Name: Reward Platinum account
Rating: 4.61 (451 reviews)

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4.61

Based on 451 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

They offer a number of benefits, an easy to use app... They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum account reviews (451)

The mobile app makes this bank the best!

Love the mobile banking app, it makes my banking easier and more convenient. I also love the My Rewards service as I get regular cashback for my utility bills and credit card transactions. Reviewed on: 8th January 2019

Customer friendly

Natwest mobile app is really customer friendly; easy to use; effortless way to do your banking on the go. Reviewed on: 7th January 2019

Great Service

I love Natwest. Been with them since i was 16. Never felt a reason to leave as they've always been great for customer service. The rewards received with this account are a definite incentive to stay Reviewed on: 22nd December 2018

Happy

I’m happy with this account and the benefits it provides Reviewed on: 7th December 2018

happy

very happy with the service and with the rewards and other amenities i get Reviewed on: 28th November 2018

Very good

Very good premium account with cash back on bills etc including mobile phone bill. Which if you are paying 50 a month makes it a little bit bearable Reviewed on: 16th November 2018

Good value for money

It’s fab! You get Cashback and great benefits like a tastecard and roadcover which includes home start. Not bad value for money at all! Reviewed on: 8th November 2018

Excellent bank excellent App

Really happy with the service the bank give and the continued support around their digital first approach Reviewed on: 8th November 2018

Excellent service - especially the app

The app is user friendly and market leading. Thumbs up from me! Reviewed on: 7th November 2018

Best mobile app

NatWest has the best mobile app with lots of useful features making banking quick, simple and easy. From viewing my balance to getting cash without my debit card, NatWest has it all! Reviewed on: 6th November 2018

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