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NatWest: Reward Platinum account reviews

Name: Reward Platinum account
Rating: 4.66 (452 reviews)

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4.66

Based on 452 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very helpful with debt management, good website, exc... Very helpful with debt management, good website, excellent human response. Reviewed on: 11th June 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum account reviews (452)

Rewards for everyday banking

I have the Reward platinum account and get 2% back on my direct debits as well as money on other purchases. This also links in with my credit card and I use the mobile app on an almost daily basis to check my balances and exchange my rewards. I love it! I’m getting rewarded for the things I do anyway. Reviewed on: 8th January 2019

The mobile app makes this bank the best!

Love the mobile banking app, it makes my banking easier and more convenient. I also love the My Rewards service as I get regular cashback for my utility bills and credit card transactions. Reviewed on: 8th January 2019

Customer friendly

Natwest mobile app is really customer friendly; easy to use; effortless way to do your banking on the go. Reviewed on: 7th January 2019

Great Service

I love Natwest. Been with them since i was 16. Never felt a reason to leave as they've always been great for customer service. The rewards received with this account are a definite incentive to stay Reviewed on: 22nd December 2018

Happy

I’m happy with this account and the benefits it provides Reviewed on: 7th December 2018

happy

very happy with the service and with the rewards and other amenities i get Reviewed on: 28th November 2018

Very good

Very good premium account with cash back on bills etc including mobile phone bill. Which if you are paying 50 a month makes it a little bit bearable Reviewed on: 16th November 2018

Good value for money

It’s fab! You get Cashback and great benefits like a tastecard and roadcover which includes home start. Not bad value for money at all! Reviewed on: 8th November 2018

Excellent bank excellent App

Really happy with the service the bank give and the continued support around their digital first approach Reviewed on: 8th November 2018

Excellent service - especially the app

The app is user friendly and market leading. Thumbs up from me! Reviewed on: 7th November 2018

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