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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (444 reviews)

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4.78

Based on 444 reviews, last reviewed 12th Jun 2025

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum Account is available for existing NatWest current account holders. The account charges a monthly fee but comes with a range of benefits. Account holders can access mobile phone insurance, family travel insurance and breakdown cover, as well as fee-free abroad purchases. Customers can also earn rewards that can be redeemed as cash, gift cards or e-codes with the bank’s range of retail partners.

Before opening a new current account, check out the reviews on Smart Money People. Our reviews are left by genuine account holders sharing their real experiences with the product and provider. Make an informed decision about your new account by hearing first-hand accounts from people just like you.

Learn more about the benefits that come with the account and if customers feel that they’re worth the monthly fee. Read about experiences with the insurance policies that come with the account and if customers use them. Find out how responsive the customer service team is when account holders need help. All of this and more can be found in our NatWest Reward Platinum Account reviews.

If you’ve ever had a Reward Platinum Account, share your honest experience with our Smart Money People community. Tell us how long you’ve had this account and what your favourite benefits are. Is there anything about the account that you feel could be improved? If you use mobile banking, tell us which features are the most useful. Would you recommend this account to your family and friends? Write a NatWest Reward Platinum Account review today. Together, we can help people like you make better financial decisions.

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NatWest Reward Platinum Account reviews (444)

Excellent bank excellent App

Really happy with the service the bank give and the continued support around their digital first approach Reviewed on: 8th November 2018

Excellent service - especially the app

The app is user friendly and market leading. Thumbs up from me! Reviewed on: 7th November 2018

Best mobile app

NatWest has the best mobile app with lots of useful features making banking quick, simple and easy. From viewing my balance to getting cash without my debit card, NatWest has it all! Reviewed on: 6th November 2018

Reward Account & Mobile App

What a great service from NatWest, I have encountered a number of problems previously when it came to reward accounts but this was something completely different. I was able to open this reward account by speaking to someone via the Mobile App and it was as easy as anything!! They were extremely helpful and provided useful guidance on the type of account not based on the profit they were to get. Just brilliant Reviewed on: 6th November 2018

Top Account

Great benefits, good value for money and makes huge savings every year. Reviewed on: 6th November 2018

Love the App

I think the app is so easy to use, great features and every update gets better. Definitely the best app out of all the banks. I hope they increase the £250 limit though! I really enjoy the benefits of my reward platinum account I just wish it was a bit cheaper Reviewed on: 5th November 2018

THE BEST MOBILE BANKING APP

The app is superb, I love the get cash feature and easy navigation lay out. Reviewed on: 5th November 2018

Amazing

So helpful, fab customer service! Every time I need to speak with NatWest they have all the time in the world for me! Reviewed on: 2nd September 2018

Travel insurance payout

I had to spend 500 Euro in a local clinic in Fuerteventura when I had a sickness bug for rehydration and antisickness medication. I called NatWest and as soon as I got home submitted receipts. I was reimbursed within 10 days. Reviewed on: 18th July 2018

Great Package, Great Extras

I currently have the Natwest Platinum Reward account. Now many people don't like these accounts as they have a paid for feature, in this case that is £19 per month, total yearly cost is £228. I love this account, partnered with my Reward Credit Card, as just in cashback rewards I made £250 last year, so the account paid for itself. Then as a Londoner the additional bonus extras of a yearly Tastecard and National Trust vouchers meant I've saved over £100 on restaurants/meal out with friends, and then £60 on National Trust visits. Meaning I've gained £410 with this account and card last year. Then bring into it the worldwide travel insurance, national car breakdown and mobile phone insurance. This package is great and I've never had a bad customer service with Natwest either! Reviewed on: 4th April 2018

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