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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (446 reviews)

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4.76

Based on 446 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

I have banked with Natwest for over 40 years and fin... I have banked with Natwest for over 40 years and find them to be very efficient - the app and website are very intuitive and when branch or telephone ... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (446)

Very good

Very good premium account with cash back on bills etc including mobile phone bill. Which if you are paying 50 a month makes it a little bit bearable Reviewed on: 16th November 2018

Good value for money

It’s fab! You get Cashback and great benefits like a tastecard and roadcover which includes home start. Not bad value for money at all! Reviewed on: 8th November 2018

Excellent bank excellent App

Really happy with the service the bank give and the continued support around their digital first approach Reviewed on: 8th November 2018

Excellent service - especially the app

The app is user friendly and market leading. Thumbs up from me! Reviewed on: 7th November 2018

Best mobile app

NatWest has the best mobile app with lots of useful features making banking quick, simple and easy. From viewing my balance to getting cash without my debit card, NatWest has it all! Reviewed on: 6th November 2018

Reward Account & Mobile App

What a great service from NatWest, I have encountered a number of problems previously when it came to reward accounts but this was something completely different. I was able to open this reward account by speaking to someone via the Mobile App and it was as easy as anything!! They were extremely helpful and provided useful guidance on the type of account not based on the profit they were to get. Just brilliant Reviewed on: 6th November 2018

Top Account

Great benefits, good value for money and makes huge savings every year. Reviewed on: 6th November 2018

Love the App

I think the app is so easy to use, great features and every update gets better. Definitely the best app out of all the banks. I hope they increase the £250 limit though! I really enjoy the benefits of my reward platinum account I just wish it was a bit cheaper Reviewed on: 5th November 2018

THE BEST MOBILE BANKING APP

The app is superb, I love the get cash feature and easy navigation lay out. Reviewed on: 5th November 2018

Amazing

So helpful, fab customer service! Every time I need to speak with NatWest they have all the time in the world for me! Reviewed on: 2nd September 2018

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