Write a review

Go to business site

NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.61 (451 reviews)

View other NatWest products

4.61

Based on 451 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

They offer a number of benefits, an easy to use app... They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

Read all reviews Write a review

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Reward Platinum Account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Reward Platinum Account reviews (451)

Very good benefits, great easy to use app.

Very good benefits, great easy to use app. Reviewed on: 27th February 2025

Fast app, easy to use, simple benefits and clearly e...

Fast app, easy to use, simple benefits and clearly explained Reviewed on: 26th February 2025

Love the app so easy to use & always being updated...

Just love the app so easy to use and constantly being updated and improved. The app is so good i do not need to travel 9 miles to do what I needed to do face to face at the bank. The insurance with the Palatium card is excellent and when i used the telephone element to seek aid with an insurance question it was fully resolved. Although I can get a signing fee by transferring to another bank I have never felt the need to change from a very stable experience Reviewed on: 26th February 2025

Some good benefits but not much savings

Some good benefits (especially the travel insurance and phone insurance) but could be more I think as the cost-saving narrows with every price increase. Reviewed on: 26th February 2025

Great benefits that you will actually use..

Great benefits (explained well) that you will actually use with this account. Great banking app with loads of great ideas for saving your money. Reviewed on: 26th February 2025

I’ve been banking with NatWest for 18 years and they...

I’ve been banking with NatWest for 18 years and they’ve provided a very reliable banking service with good customer care Reviewed on: 24th May 2024

Non existent service

Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. They just refer you to other services each with 40 min wait minimum, then they each refer you to another number also with a 40 min wait None of this seems to register with them as poor service, and when you do get through guess what they aren't able to resolve a simple service problem.... do yourself a favour choose another bank this group have lost the plot Reviewed on: 15th April 2024

Simple and great

Account benefits and simplicity of using NatWest App is great. Applying for their products via the bank app has never been easier. Reviewed on: 8th April 2024

Great bank account!

Great bank account! I get breakdown, travel and phone insurance included in my account fee - great to have everything sorted under one roof! Customer support is always quick and easy, and they are always letting me know about new offers to make my money work for me. Reviewed on: 14th February 2024

Easy to use ,

Easy to use, direct debits paid on time, easy to get your money, good benefits. Reviewed on: 29th August 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Classic account (discontinued)
from TSB 3.73 from 202 reviews
Current account
from Zopa 4.83 from 6589 reviews
Under 16s account
from Monzo 4.89 from 944 reviews

Want to see more from NatWest?

Rooster card
from NatWest 4.76 from 17656 reviews
Reward Account
from NatWest 4.64 from 989 reviews
Instant Saver
from NatWest 4.62 from 150 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub