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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (444 reviews)

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4.78

Based on 444 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (444)

Great products and brilliant App

The Rewards account although it does cost money returns far more in rewards earned than it costs as long as you have both the rewards platinum account and the rewards credit card (credit card fee is refunded if you have both). That way everything you buy earns rewards and you also have the benefits such as mobile phone and global travel insurance. If you couple the great account with a really great app you need look no further. Reviewed on: 6th April 2023

Total control

It is quite amazing how much control and information the app has given to the user. Moving funds between accounts and managing payments is made very easy. The analysis of how my money is spent and categorised is extremely useful particularly if there is a need to reduce spending at a particularly difficult economic time. Reviewed on: 5th April 2023

Good bank, great app!

It is an easy app to use and helps greatly to manage our finances! Reviewed on: 4th April 2023

Everything covered!

I love NatWest in general but my platinum account is so good! Staff in bank are always really helpful too (oadby, Leicester) would recommend them to everyone! Reviewed on: 4th April 2023

Very good app and simple to use.

This app is great it let's me see Reviewed on: 4th April 2023

Ease of use

I am an older user of internet banking. The NatWest App has adapted overtime and is now very easy to use & understand. I like the email text alerts for low balance & high withdrawals. I also have savings & credit card accounts with at West & it is easy to transfer between them. Being able to pause my Cards when I have misplaced them is also another excellent feature. Reviewed on: 3rd April 2023

Convenient banking

My mortgage and banking is all by NatWest. They are easy use, quick to help with any issues Reviewed on: 3rd April 2023

Good, reliable service. Works well every time!

I use the app a lot and find it very convenient. Gone are the days of queues down at the local branch although it’s still good to know that our high street still has one for use on occasions. The app is brilliant! Reviewed on: 3rd April 2023

Fantastic account!

The platinum reward account is fantastic as the cashback pays for the card fee and more, meaning you receive all of the benefits for free essentially. Reviewed on: 3rd April 2023

The staff are also willing to help

I had a problem with one of my accounts and Sheri went to my local bank they sorted it out very quickly Reviewed on: 28th March 2023

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