Smart Money People Logo
Go to business site
Share this page
Link copied

NatWest: Reward Platinum Account reviews

View other NatWest products
4.76
Based on 446 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I have banked with Natwest for over 40 years and fin... I have banked with Natwest for over 40 years and find them to be very efficient - the app and website are very intuitive and when branch or telephone ... Read more Reviewed on: 23rd January 2026
Melissa's avatar
Melissa

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage
Read all reviews Write a review

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Reward Platinum Account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Reward Platinum Account reviews (446)

Great App

4
NatWest app is great, very easy to use, navigate and perform banking tasks.Much better compared to some of my other banking apps. Reviewed on: 9th March 2023
Russell Beake's avatar
Russell Beake

Great service, easy to use app

5
I love the NatWest app and how easy it is to use, and that I can basically do anything without ever having to make a phone call or visit a branch. I pay £20 a month for Platinum Rewards and recently had to use the included breakdown cover. It was easy to contact them, no hassle getting a breakdown service out to me, which I was so grateful for being with my young son at the time. Reviewed on: 9th March 2023
Sarah Rust's avatar
Sarah Rust

Bank on the Nat West

5
I don't often go into my local branch, however, when I do I find the staff extremely helpful and friendly, Noting appears to be too much trouble! Highly recommended. Reviewed on: 9th March 2023
Michael Williams 's avatar
Michael Williams

Innovative no hassle banking

5
I'm definitely an "apps" person, and the app for my NatWest Account has been fantastic for a long time, but I also applaud the continuous improvement and innovation. I rarely have a need to go to my branch but on the rare occasion I've had a need to visit, it's a 10-minute walk away (Sutton Coldfield), where I will find very helpful staff. I've banked with NatWest for years, and I've always been very happy. Reviewed on: 8th March 2023
Karen Ratcliffe's avatar
Karen Ratcliffe

Great bank

5
NatWest have a fantastic on line service and I have always had a positive relationship. This has lasted for over 40 years. Reviewed on: 8th March 2023
Ivan Cope's avatar
Ivan Cope

Natwest

5
Never had any trouble with anything & always friendly Reviewed on: 8th March 2023
Katharine toft's avatar
Katharine toft

Very easy to use the app

5
Very helpful and pleasant and always willing to help you if you have any questions or concerns Reviewed on: 6th March 2023
Mills's avatar
Mills

Best if the best

5
Best all round app full and packed with useful features. The bank is constantly making and enhancing the app. Love it Reviewed on: 5th March 2023
Tinotenda Dhliwayo's avatar
Tinotenda Dhliwayo

Very efficient

5
Very efficient and keep me updated with everything associated with my accounts. Offer help if required. Reviewed on: 4th March 2023
Jane Chadwick's avatar
Jane Chadwick

Great bank

5
Great bank always ready to help and the app makes things super easy to use and keep a check on my stuff Reviewed on: 2nd March 2023
Philip Smith's avatar
Philip Smith

Review NatWest: Reward Platinum Account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill