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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.61 (451 reviews)

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4.61

Based on 451 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

They offer a number of benefits, an easy to use app... They offer a number of benefits, an easy to use app and great customer service Reviewed on: 17th April 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (451)

Excellent , easy to use

Have used almost all the products , easy app to navigate , excellent service Reviewed on: 11th March 2023

Brilliant account with so many benefits

Reward Platinum gives so much more. Cash rewards on standing order spending.. free car breakdown cover and travel insurance.. free overdraft facility and much much more and that is why I have been a customer of Nat West for over 40 years! Reviewed on: 11th March 2023

Greatest bank

Everything one could need and more Reviewed on: 11th March 2023

Fabulous

I’m not up with the technology but I find NatWest online banking so easy to use and I will be forever grateful Reviewed on: 11th March 2023

A go-to

I have been banking with NatWest for 6 years, I only had good experience, their products are great and app is easy to use Reviewed on: 10th March 2023

Great App

NatWest app is great, very easy to use, navigate and perform banking tasks.Much better compared to some of my other banking apps. Reviewed on: 9th March 2023

Great service, easy to use app

I love the NatWest app and how easy it is to use, and that I can basically do anything without ever having to make a phone call or visit a branch. I pay £20 a month for Platinum Rewards and recently had to use the included breakdown cover. It was easy to contact them, no hassle getting a breakdown service out to me, which I was so grateful for being with my young son at the time. Reviewed on: 9th March 2023

Bank on the Nat West

I don't often go into my local branch, however, when I do I find the staff extremely helpful and friendly, Noting appears to be too much trouble! Highly recommended. Reviewed on: 9th March 2023

Innovative no hassle banking

I'm definitely an "apps" person, and the app for my NatWest Account has been fantastic for a long time, but I also applaud the continuous improvement and innovation. I rarely have a need to go to my branch but on the rare occasion I've had a need to visit, it's a 10-minute walk away (Sutton Coldfield), where I will find very helpful staff. I've banked with NatWest for years, and I've always been very happy. Reviewed on: 8th March 2023

Great bank

NatWest have a fantastic on line service and I have always had a positive relationship. This has lasted for over 40 years. Reviewed on: 8th March 2023

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