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NatWest: Reward Platinum Account reviews

View other NatWest products
4.78
Based on 444 reviews, last reviewed 12th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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7%
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1%
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Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025
Angelo Paragoso's avatar
Angelo Paragoso

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage
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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Platinum Account reviews (444)

Bank on the Nat West

5
I don't often go into my local branch, however, when I do I find the staff extremely helpful and friendly, Noting appears to be too much trouble! Highly recommended. Reviewed on: 9th March 2023
Michael Williams 's avatar
Michael Williams

Innovative no hassle banking

5
I'm definitely an "apps" person, and the app for my NatWest Account has been fantastic for a long time, but I also applaud the continuous improvement and innovation. I rarely have a need to go to my branch but on the rare occasion I've had a need to visit, it's a 10-minute walk away (Sutton Coldfield), where I will find very helpful staff. I've banked with NatWest for years, and I've always been very happy. Reviewed on: 8th March 2023
Karen Ratcliffe's avatar
Karen Ratcliffe

Great bank

5
NatWest have a fantastic on line service and I have always had a positive relationship. This has lasted for over 40 years. Reviewed on: 8th March 2023
Ivan Cope's avatar
Ivan Cope

Natwest

5
Never had any trouble with anything & always friendly Reviewed on: 8th March 2023
Katharine toft's avatar
Katharine toft

Very easy to use the app

5
Very helpful and pleasant and always willing to help you if you have any questions or concerns Reviewed on: 6th March 2023
Mills's avatar
Mills

Best if the best

5
Best all round app full and packed with useful features. The bank is constantly making and enhancing the app. Love it Reviewed on: 5th March 2023
Tinotenda Dhliwayo's avatar
Tinotenda Dhliwayo

Very efficient

5
Very efficient and keep me updated with everything associated with my accounts. Offer help if required. Reviewed on: 4th March 2023
Jane Chadwick's avatar
Jane Chadwick

Great bank

5
Great bank always ready to help and the app makes things super easy to use and keep a check on my stuff Reviewed on: 2nd March 2023
Philip Smith's avatar
Philip Smith

Best Bank to do business with.

5
I wouldn't choose anyone else but Natwest to bank with. I opened my first bank account with Natwest when I was 16yrs. 38 yrs on still going strong with them now. Reviewed on: 1st March 2023
S. Haywood 's avatar
S. Haywood

Easy to manage

5
App works great and simple to use , I haven’t had any issues with it yet. Reviewed on: 1st March 2023
Kokoshi's avatar
Kokoshi

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