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NatWest: Fixed rate mortgage reviews

Name: Fixed rate mortgage
Rating: 4.64 (207 reviews)

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4.64

Based on 207 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

13%

Latest highest rating:

5

Good all rounder Good value products with easy to access and understandable information. Website and app both have a good layout to help find what you need. Reviewed on: 20th August 2026

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

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About this product

NatWest offer fixed rate mortgages.

NatWest mortgages are suitable for first time buyers, home movers, holiday home and buy to let purchases. You can get a personalised, initial indication of how much you could borrow which won’t impact your credit score.

NatWest fixed rate mortgage reviews help you find out what it’s like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Fixed rate mortgage reviews (207)

Good all rounder

Good value products with easy to access and understandable information. Website and app both have a good layout to help find what you need. Reviewed on: 20th August 2026

NatWests fixed term mortgage has the flexibility to...

NatWests fixed term mortgage has the flexibility to allow overpayments and piece of mind with clear payments. Reviewed on: 20th August 2026

Remortgage with customer focused interests!

Took out a remortgage after previous one ended fixed term. Natwest provided an offer, the interest rates then dropped and so was the interest rate on the offer of the deal made to me. Brilliant customer focused trading! Thank you Natwest. Reviewed on: 14th June 2026

Thankful

Such an easy to use app to track mortgage payments, have spoken on the phone and been connected to an agent so quickly to have all my queries answered, fantastic rate offered and great customer service Reviewed on: 7th June 2026

I’ve had a positive experience with my NatWest fixed...

I’ve had a positive experience with my NatWest fixed rate mortgage. One of the biggest benefits has been the peace of mind of knowing exactly what my monthly repayments will be during the fixed term, which has made budgeting much easier—especially during times when interest rates have been changing. NatWest’s fixed rate mortgages are designed to keep your monthly payments the same for the agreed fixed period, typically 2 or 5 years. Reviewed on: 5th May 2026

Amazing - competitive rates & great customer support

Easy to set up, just the right amount of paperwork to not be overwhelming but to keep you informed and they really guide you through the process. This was my first solo mortgage application, so it could have been overwhelming but their advisors really helped to make things clear and easy as possible. The application process and the mortgage offer were completed very quickly and the rate offered was very competitive compared to other high street providers. Great to be able to make flexible overpayments, either one off, or a monthly overpayment with no penalties up to 10%. Easy to keep track of the mortgage balance on the app and has been a very easy, drama free process. Any queries have been answered very quickly by customer service and I would 100% look to remortgage when my fixed rate term runs out. Reviewed on: 24th April 2026

They are good and customer service excellent

They are good and customer service excellent Reviewed on: 20th April 2026

Trust in the company

Kept .e in the loop and did a 1year review, down to earth spoke on my level Reviewed on: 16th April 2026

Great value

They have been really helpful, great value, regular updates on porters Reviewed on: 24th March 2026

Competitive rates and great customer service

Competitive rates and great customer service Reviewed on: 25th January 2026

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