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NatWest: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 4.27 (193 reviews)

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4.05

Based on 193 reviews, last reviewed 28th Feb 2025

400% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

71%

13%

14%

Latest highest rating:

5

NatWest continually excel and innovate which makes... NatWest continually excel and innovate which makes the job so much more easier for brokers like myself. Their rates are always competitive and process... Read more Reviewed on: 28th February 2025

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

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About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

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NatWest Fixed Rate Mortgage reviews (193)

NatWest continually excel and innovate which makes...

NatWest continually excel and innovate which makes the job so much more easier for brokers like myself. Their rates are always competitive and processing times are great too! Reviewed on: 28th February 2025

Good mortgage provider with competitive lending rates.

Good mortgage provider with competitive lending rates. Reviewed on: 26th February 2025

I voted heartfully Natwest Bank as a Best Mortgage P...

I voted heartfully Natwest Bank as a Best Mortgage Prover in 2025 and all Reviewed on: 26th February 2025

Great mortgage rate and support

Got access to a better rate direct than through my broker. The manage my mortgage facility is really easy to use to set up overpayments and has all the information I need about my product. Love how it also integrates with my NatWest app. Reviewed on: 12th February 2025

Online mortgage has been inaccessible for 2.5 years!

Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course their way of resolving this is to constantly waste my time 'pretending' to search for a solution. Constantly promising that this will be resolved so that I do not escalate the complaint! They honestly think that calling me up during working hours to 'chat' is helping me I just want to change to another provider but their exit fee... Reviewed on: 21st October 2024

Quick and easy first mortgage, then renewal was stra...

Quick and easy first mortgage, then renewal was straightforward and no hassle. No complaints. Reviewed on: 18th June 2024

I was lucky to secure a 1.

I was lucky to secure a 1.99% interest rate for 5 years on my mortgage in 2021. I’m hoping that they’ll be able to offer a decent rate again when I renew. Ideally close to this but much lower than current offers! Reviewed on: 16th June 2024

Good experience, easy and pleasant.

Good experience, easy and pleasant. Reviewed on: 29th May 2024

three year fixed rate mortgage.

We had a three year fixed rate mortgage. Everything was smooth, bar a few minor hiccups. Reviewed on: 24th May 2024

Zero rating

It's validating to be able to leave NatWest a review score of zero. I'm tied in to their mortgage with no real prospect of escaping, and they are quite literally ruining my life with their constant errors - wrong amount taken on direct debit, no direct debit taken at all, requiring me to make manual payments when they mess up the direct debit, failing to apply the payments to my account, then hounding me for payment of the amounts that I've already paid. They actually reported ... Reviewed on: 7th April 2024

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