NatWest Fixed Rate Mortgage Reviews

Really easy

Easy to set up, and I can see the live balance in my banking app.

Samantha LeaLevel 1

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Great product.

We are extremely happy with our Natwest mortgage. Easy to set up and lowest rates we could find.

James McLaughlinLevel 1

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Pain free remortgage from Natwest.

It started with a click, and before we knew it, we had remortgaged our bricks. A pain-free process from start to end, and now we have a sweet 5 year fixed deal, that allows us to budget for our meals.

MarkLevel 1

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Great service

The best experience one could want

MuhammedLevel 1

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fantastic paperless service

love the digital offering- paperless application with selfie and the banking app is very convenient

blacLevel 1

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Great service

Great service. And quick. And paperless

Matthew RedfernLevel 1

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Brilliant, trusted lender

We moved our mortgage over to the NatWest and it was the best decision we ever made. Much better rates!! Also, it’s reassuring to know we’re with such a respected, trusted lender...

Mark JenningsLevel 1

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Sales procedures a bit clunky, but processing good

I know banks have to jump through a lot of hoops these days, but it seems that NatWest do more of that than they have to on the sales front. That said the service was generally good. I did have a issue with their transfer procedures which I raised...

I know banks have to jump through a lot of hoops these days, but it seems that NatWest do more of that than they have to on the sales front. That said the service was generally good. I did have a issue with their transfer procedures which I raised with the Ombudsman and I hope they will change their process as a result.

Erica PriceLevel 2

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Easy-peasy 1,2,3

We recently took out our first mortgage with Natwest and couldn't be happier with the service that they provided. Everything we needed to know was answered swiftly and explained to us clearly. The mobile banking app makes it really easy to view our...

We recently took out our first mortgage with Natwest and couldn't be happier with the service that they provided. Everything we needed to know was answered swiftly and explained to us clearly. The mobile banking app makes it really easy to view our payments, balance etc. The app is sleek in design and very user friendly.

Dec.BLevel 1

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Easy service

Easy banking and mortgage service

Claire ToplisLevel 1

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Thumbs up

Good service and becuse of them I have my home

Tayyar akbarLevel 1

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Super easy to join and a great deal

Natwest were very accomodating in difficult circumstances and did all they could to help and speed up the process

MARK bEAUMONTLevel 1

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Very quick and easy

We had a change in the purchase price and the new mortgage amount was sorted in a couple of days. Would definitely recommend!

Miss RPLevel 1

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Awesome mortgage

Love the fact it links to my normal banking app and you can monitor your mortgage through the year. Add that to great service and good value.

Jay McLaughlinLevel 1

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Good product, fair rates

Easy to renew when the rate expires too.

AvisuteLevel 1

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Great mortgage advisor

not the cheapest rate but by far the best service we have ever received from a mortgage advisor or broker.

DaveLevel 1

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Quick

The quickest mortgage offer I’ve ever experienced

Laurenmciver88Level 1

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Woeful Incompetance

It's no wonder Natwest have 1 star on...

It's no wonder Natwest have 1 star on Trustpilot.

I used to think that Northern Rail were the worst company I have ever used, that was until I applied for a mortgage with Natwest.

Never have I known such woeful incompetence at every single stage of the mortgage process.

We were delayed by over a month (and are still delayed) due to multiple instances of consultants writing down very simple pieces of information down wrongly.

We paid for a home-buyer's report over a month ago and it still hasn't been done due to Natwest first getting the estate agents address wrong, then getting our address wrong, then getting our phone number wrong, then the surveyor that Natwest forced us to use cancelling on the day of the appointment!

During each of these failings we were never once informed by Natwest what was going on, and we only found out when we called up ourselves.

We are now at the stage where we have to call Natwest every day just to get some simple information out of them, this always takes around an hour as they take so long to answer the phone.

This is no way to treat paying customers, especially those you are entering into a multi-decade relationship with.

Sort it out.

"You're ruining moving day for us".

James Anthony Francis WoodLevel 1

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Great product

I had such good advice given to me by the Natwest advisor, he was very firendly and helpful.

Samantha LeaLevel 1

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Remortgage rip off

Natwest offering 1.9 pct to remortgage and 1.4 to new customers for 2 yrs fixed . Pretty much every other bank is offering 1.35 for either new or old. Government owned. Natwest is ripping off poor current customers who have poor LTV and who cannot ...

Natwest offering 1.9 pct to remortgage and 1.4 to new customers for 2 yrs fixed . Pretty much every other bank is offering 1.35 for either new or old. Government owned. Natwest is ripping off poor current customers who have poor LTV and who cannot move over to other banks whilst similarly trying to attract new business. Poor poor show. .

John phillipsLevel 1

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