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NatWest: Fixed Rate Mortgage reviews

4.60
Based on 204 reviews, last reviewed 7th Jun 2026
150% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
13%

Latest highest rating:

5

Thankful Such an easy to use app to track mortgage payments, have spoken on the phone and been connected to an agent so quickly to have all my queries answered... Read more Reviewed on: 7th June 2026
aisha aj's avatar
aisha aj

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
CMBS's avatar
CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

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NatWest Fixed Rate Mortgage reviews (204)

Great for first time buyers

4
I had no issue being given a mortgage with Natwest as a first time buyer. My income fluctuates as I receive commission on top of a basic wage but this was taken into account, which many banks did not, so I was able to borrow enough to get me on the ladder! Reviewed on: 8th November 2017

EXCELLENT

5
Natwest were great when we brought our first house, very helpful, warm and friendly. I would highly recommend this bank! Reviewed on: 6th November 2017

Competitive and easy application process

5
Great simple process - surprising for a large bank. Reviewed on: 30th June 2017

Great customer service

5
Fantastic helpful staff who provide accurate helpful information regarding mortgage options. Very helpful throughout the process. Reviewed on: 29th June 2017

Obvious

5
NatWest were predictable and obvious when I took out my remortgage with them. Nothing hidden everything as I thought it would be. Well done!! Reviewed on: 22nd June 2017

Brilliant experience from start to finish

5
When we decided to buy our first house, the first place we went to was our bank. Natwest were incredibly knowledgable about the different mortgage options available to us. It was clear, concise & I never once felt bombarded or "blinded with science" Once we'd signed on the dotted line as it were, the process was extremely easy & everything went through really quickly. All in all, we've been really happy with the experience we've had & wouldn't hesitate recommending them to anyone. Reviewed on: 7th June 2017

Great advisor but lots of red tape, lengthy process

4
Our advisor was superb but the amount of information requested from us as self employed was so taxing and time consuming Reviewed on: 5th June 2017

Competitive rates

5
Great finance advise when applying for a mortgage competitive rates Reviewed on: 4th April 2017

Fantastic seemless process

5
I switched to Natwest and the process was extremely stress free with great communication throughout. Reviewed on: 9th February 2017

re-fixed without a worry

4
our fixed rate was coming to an end, I contacted NatWest who very quickly sent me across my new rates that were available and was set out in very simple terms with no hidden extra's Reviewed on: 5th February 2017

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