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NatWest: Fixed Rate Mortgage reviews

4.24
Based on 200 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
13%
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1%
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1%
See only 1 star reviews
14%

Latest highest rating:

5

Trust in the company Kept .e in the loop and did a 1year review, down to earth spoke on my level Reviewed on: 16th April 2026
Gill's avatar
Gill

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
CMBS's avatar
CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

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NatWest Fixed Rate Mortgage reviews (200)

Obvious

5
NatWest were predictable and obvious when I took out my remortgage with them. Nothing hidden everything as I thought it would be. Well done!! Reviewed on: 22nd June 2017

Brilliant experience from start to finish

5
When we decided to buy our first house, the first place we went to was our bank. Natwest were incredibly knowledgable about the different mortgage options available to us. It was clear, concise & I never once felt bombarded or "blinded with science" Once we'd signed on the dotted line as it were, the process was extremely easy & everything went through really quickly. All in all, we've been really happy with the experience we've had & wouldn't hesitate recommending them to anyone. Reviewed on: 7th June 2017

Great advisor but lots of red tape, lengthy process

4
Our advisor was superb but the amount of information requested from us as self employed was so taxing and time consuming Reviewed on: 5th June 2017

Competitive rates

5
Great finance advise when applying for a mortgage competitive rates Reviewed on: 4th April 2017

Fantastic seemless process

5
I switched to Natwest and the process was extremely stress free with great communication throughout. Reviewed on: 9th February 2017

re-fixed without a worry

4
our fixed rate was coming to an end, I contacted NatWest who very quickly sent me across my new rates that were available and was set out in very simple terms with no hidden extra's Reviewed on: 5th February 2017

Natwest Mortgage

4
We finally saved the money up to buy our own property last year. Natwest were there every step of the way and any questions we had they were answered swiftly and professionally. They helped us find a great deal on a 5 year fixed rate mortgage, we use Natwest's app daily and this allows us to access our accounts and savings and also create and amend standing orders which is great. We have even started saving for our next big plan (our Wedding!) by using their excellent budget saving tool online! I would highly recommend Natwest to help make your life easier by guiding you through not only all the big stages in your life but all the little daily things too. Reviewed on: 5th January 2017

Fantastic from start to finish. Very professional & honest. Would absolutely recommend

5
Got our mortgage from Natwest after looking at several other providers. Natwest were very knowledgable & professional from the start, explained everythjng in detail & put the mortgage application through without any problems. Reviewed on: 29th November 2016

Great bank for a mortgage

4
Have had a mortgage with Natwest for the last year, they're great. Great interest rates and very friendly to deal with ! Reviewed on: 10th September 2016

Quite happy

3
I have been with Natwest for over twenty years for banking and more recently for our mortgage. The day to day banking is pretty much hassle free using the website and I like the fact that you can easily transfer money to your other Natwest accounts. The mortage payments are made by Direct Debit out of the current account and other than checking that these have been paid, there is no other need for me to contact Natwest regarding this. The only bug bear that I do have with Natwest is when you visit the branch to pay money into the account, I always feel that the cashiers are constantly trying to sell you their products such as home insurance. This is why I prefer to pay cheques in using the ATM machines. Reviewed on: 30th August 2016

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