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NatWest: Fixed Rate Mortgage reviews

4.04
Based on 194 reviews, last reviewed 25th Mar 2025
400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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13%
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1%
See only 2 star reviews
1%
See only 1 star reviews
14%

Latest highest rating:

4

NatWest flexible and good value for money mortgages NatWest has been providing my mortgage for about 6 years, including three renwals of 2-year mortgage products. They offer very good rates, with no fee... Read more Reviewed on: 25th March 2025
Sebastiano's avatar
Sebastiano

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
CMBS's avatar
CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for
...

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NatWest Fixed Rate Mortgage reviews (194)

Natwest Mortgage

4
We finally saved the money up to buy our own property last year. Natwest were there every step of the way and any questions we had they were answered swiftly and professionally. They helped us find a great deal on a 5 year fixed rate mortgage, we use Natwest's app daily and this allows us to access our accounts and savings and also create and amend standing orders which is great. We have even started saving for our next big plan (our Wedding!) by using their excellent budget sav... Reviewed on: 5th January 2017

Fantastic from start to finish. Very professional & honest. Would absolutely recommend

5
Got our mortgage from Natwest after looking at several other providers. Natwest were very knowledgable & professional from the start, explained everythjng in detail & put the mortgage application through without any problems. Reviewed on: 29th November 2016

Great bank for a mortgage

4
Have had a mortgage with Natwest for the last year, they're great. Great interest rates and very friendly to deal with ! Reviewed on: 10th September 2016

Quite happy

3
I have been with Natwest for over twenty years for banking and more recently for our mortgage. The day to day banking is pretty much hassle free using the website and I like the fact that you can easily transfer money to your other Natwest accounts. The mortage payments are made by Direct Debit out of the current account and other than checking that these have been paid, there is no other need for me to contact Natwest regarding this. The only bug bear that I do have with Nat... Reviewed on: 30th August 2016

fixed for 5 years

5
we have just fixed our mortgage for 5 years i couldnt be more pleased it was all done over the phone it did take quite a while (2 hours in all) a really helpfull young man who listened to all our cirmcumstances i would reccommend to anyone x Reviewed on: 30th June 2016

Have our mortgage with them

4
Have had our mortgage account with them for a little under a year now, and would thoroughly recommend them. They are very helpful instore/over the phone, but also their online mortgage portal is extremely simple to use. Can overpay with a click of a button! Reviewed on: 30th June 2016

good customer service

5
natwest give good advice and suggesitons on their mortgage loans-would recommend them not too pushy Reviewed on: 22nd April 2016

Ease of use

4
Easy and able product that I find easy to use Reviewed on: 16th February 2016

Excellent Mortgage

5
Have been with Natwest mortgages for five years now and have found them to be competitive and a much better deal than their competitors. Helpful staff when needed and clear and easy to understand their literature. Reviewed on: 10th January 2016

Very helpful

5
I have been a Natwest customer for years. Recently I telephoned to increase my instalments, two months on and I was still paying the lower amount. Needless to say I was a little annoyed. So after a lengthy phone call, the instalment was finally increased and £150.00 compensation deposited in my account. Result! Reviewed on: 24th December 2015

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