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NatWest: Fixed Rate Mortgage reviews

4.24
Based on 200 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
13%
See only 3 star reviews
1%
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1%
See only 1 star reviews
14%

Latest highest rating:

5

Trust in the company Kept .e in the loop and did a 1year review, down to earth spoke on my level Reviewed on: 16th April 2026
Gill's avatar
Gill

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
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CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

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NatWest Fixed Rate Mortgage reviews (200)

Brilliant, trusted lender

4
We moved our mortgage over to the NatWest and it was the best decision we ever made. Much better rates!! Also, it’s reassuring to know we’re with such a respected, trusted lender... Reviewed on: 13th January 2019

Sales procedures a bit clunky, but processing good

4
I know banks have to jump through a lot of hoops these days, but it seems that NatWest do more of that than they have to on the sales front. That said the service was generally good. I did have a issue with their transfer procedures which I raised with the Ombudsman and I hope they will change their process as a result. Reviewed on: 12th January 2019

Easy-peasy 1,2,3

5
We recently took out our first mortgage with Natwest and couldn't be happier with the service that they provided. Everything we needed to know was answered swiftly and explained to us clearly. The mobile banking app makes it really easy to view our payments, balance etc. The app is sleek in design and very user friendly. Reviewed on: 8th January 2019

Easy service

4
Easy banking and mortgage service Reviewed on: 25th December 2018

Thumbs up

5
Good service and becuse of them I have my home Reviewed on: 7th December 2018

Super easy to join and a great deal

5
Natwest were very accomodating in difficult circumstances and did all they could to help and speed up the process Reviewed on: 22nd November 2018

Very quick and easy

5
We had a change in the purchase price and the new mortgage amount was sorted in a couple of days. Would definitely recommend! Reviewed on: 11th November 2018

Awesome mortgage

5
Love the fact it links to my normal banking app and you can monitor your mortgage through the year. Add that to great service and good value. Reviewed on: 8th November 2018

Good product, fair rates

5
Easy to renew when the rate expires too. Reviewed on: 8th November 2018

Great mortgage advisor

5
not the cheapest rate but by far the best service we have ever received from a mortgage advisor or broker. Reviewed on: 6th November 2018

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