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NatWest: Fixed rate mortgage reviews

Name: Fixed rate mortgage
Rating: 4.62 (207 reviews)

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4.62

Based on 207 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

13%

Latest highest rating:

5

Good all rounder Good value products with easy to access and understandable information. Website and app both have a good layout to help find what you need. Reviewed on: 20th August 2026

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

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About this product

NatWest offer fixed rate mortgages.

NatWest mortgages are suitable for first time buyers, home movers, holiday home and buy to let purchases. You can get a personalised, initial indication of how much you could borrow which won’t impact your credit score.

NatWest fixed rate mortgage reviews help you find out what it’s like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Fixed rate mortgage reviews (207)

Competitive rates

Great finance advise when applying for a mortgage competitive rates Reviewed on: 4th April 2017

Fantastic seemless process

I switched to Natwest and the process was extremely stress free with great communication throughout. Reviewed on: 9th February 2017

re-fixed without a worry

our fixed rate was coming to an end, I contacted NatWest who very quickly sent me across my new rates that were available and was set out in very simple terms with no hidden extra's Reviewed on: 5th February 2017

Natwest Mortgage

We finally saved the money up to buy our own property last year. Natwest were there every step of the way and any questions we had they were answered swiftly and professionally. They helped us find a great deal on a 5 year fixed rate mortgage, we use Natwest's app daily and this allows us to access our accounts and savings and also create and amend standing orders which is great. We have even started saving for our next big plan (our Wedding!) by using their excellent budget saving tool online! I would highly recommend Natwest to help make your life easier by guiding you through not only all the big stages in your life but all the little daily things too. Reviewed on: 5th January 2017

Fantastic from start to finish. Very professional & honest. Would absolutely recommend

Got our mortgage from Natwest after looking at several other providers. Natwest were very knowledgable & professional from the start, explained everythjng in detail & put the mortgage application through without any problems. Reviewed on: 29th November 2016

Great bank for a mortgage

Have had a mortgage with Natwest for the last year, they're great. Great interest rates and very friendly to deal with ! Reviewed on: 10th September 2016

Quite happy

I have been with Natwest for over twenty years for banking and more recently for our mortgage. The day to day banking is pretty much hassle free using the website and I like the fact that you can easily transfer money to your other Natwest accounts. The mortage payments are made by Direct Debit out of the current account and other than checking that these have been paid, there is no other need for me to contact Natwest regarding this. The only bug bear that I do have with Natwest is when you visit the branch to pay money into the account, I always feel that the cashiers are constantly trying to sell you their products such as home insurance. This is why I prefer to pay cheques in using the ATM machines. Reviewed on: 30th August 2016

fixed for 5 years

we have just fixed our mortgage for 5 years i couldnt be more pleased it was all done over the phone it did take quite a while (2 hours in all) a really helpfull young man who listened to all our cirmcumstances i would reccommend to anyone x Reviewed on: 30th June 2016

Have our mortgage with them

Have had our mortgage account with them for a little under a year now, and would thoroughly recommend them. They are very helpful instore/over the phone, but also their online mortgage portal is extremely simple to use. Can overpay with a click of a button! Reviewed on: 30th June 2016

good customer service

natwest give good advice and suggesitons on their mortgage loans-would recommend them not too pushy Reviewed on: 22nd April 2016

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