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NatWest: Fixed Rate Mortgage reviews

4.04
Based on 193 reviews, last reviewed 28th Feb 2025
400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

NatWest continually excel and innovate which makes... NatWest continually excel and innovate which makes the job so much more easier for brokers like myself. Their rates are always competitive and process... Read more Reviewed on: 28th February 2025
David T's avatar
David T

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
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CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

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NatWest Fixed Rate Mortgage reviews (193)

Awful experience

1
NatWest constantly miscalculated my mortgage and, due to their calculations, have put me into arrears despite overpaying every month! Their customer service is incompetent and unhelpful. Reviewed on: 26th August 2015

So friendly

5
This was my first mortgage and it was a bit of a scary process for me committing to something as big as a mortgage. But my NatWest mortgage went through with care and support from a highly experienced advisor. Reviewed on: 29th June 2015

Straightforward to set up, with competitive charges and interest rate.

4
We were attracted to NatWest for our fixed rate mortgage because of the low rate and competitive charges. It was easy to set up and the bank's people were pleasant to deal with. Although our valuation was lower than we had anticipated, putting us outside of the best interest rate, the bank honoured the lower rate we had originally quoted. We are NatWest current account holders, so it's easy to see the mortgage going down a little each month via online banking. The 'get out' fee is pretty steep so you are completely tied in for the duration of the fixed term, but I suppose this is the trade off for the peace of mind of a fixed monthly payment. Reviewed on: 28th April 2015

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