NatWest reviews

NatWest reviews
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Has branches you can visit in-person
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Offers video or telephone appointments
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FCA approved and regulated
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Manage your account or policy via an app or website
Review summary
People rate this company as Excellent based on 16,049 product reviews
Latest positive rating
amazing easy to use.
amazing easy to use. been using natwest for a very long time honestly can’t complain

Latest negative rating
Really poor customer service
When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money... When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also having people using my bank cards. One bank straight away blocked the use of my card, NatWest did nothing about it after contacting them twice! Read more Read less

About NatWest
NatWest provide financial services for both personal and business customers across the UK.
NatWest was originally formed in 1970 through the merger of three major English banks: National Provincial Bank, Westminster Bank and District Bank.
Today, NatWest is one of the largest financial companies in the UK offering a range of products including current accounts, savings, loans, credit cards, mortgages, insurance and investments.
NatWest at a glance
Reviews for NatWest
Showing 11 of 16049 company reviews • Last reviewed within 7 days
amazing easy to use.
amazing easy to use. been using natwest for a very long time honestly can’t complain
Really poor customer service
When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money... When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also having people using my bank cards. One bank straight away blocked the use of my card, NatWest did nothing about it after contacting them twice! Read more Read less
Products from NatWest
Natwest Rooster Money
by NatWestOur RoosterMoney Pocket Money App reviews can help you to find out what life as a RoosterMoney customer is really like. And if you have experience of using this product,...
Natwest Rooster Money
by NatWestOur RoosterMoney Pocket Money App reviews can help you to find out what life as a RoosterMoney customer is really like. And if you have experience of using this product,...
Basic Account
by NatWestThe NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options...
Basic Account
by NatWestThe NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options...
Reward Account
by NatWestThe NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers. Rewards can be exchanged for eGift cards or cashback, or you can...
Reward Account
by NatWestThe NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers. Rewards can be exchanged for eGift cards or cashback, or you can...
Select Account
by NatWestThe NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee. The Select Account can be managed via...
Select Account
by NatWestThe NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee. The Select Account can be managed via...