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NatWest: Personal Loan reviews

Name: Personal Loan
Rating: 4.22 (148 reviews)

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4.05

Based on 148 reviews, last reviewed 12th Jun 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

14%

Latest highest rating:

5

Easy to use. Easy to use. Each step well presented, therefore quick and easy to get through Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst bank and I have seen it go good to... Worst bank and I have seen it go good to terrible Reviewed on: 30th March 2024

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About this product

NatWest personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our NatWest personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a NatWest personal loan, we'd love you to write a quick review too.

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NatWest Personal Loan reviews (148)

Easy to use.

Easy to use. Each step well presented, therefore quick and easy to get through Reviewed on: 12th June 2025

It was so easy to complete the process and such grea...

It was so easy to complete the process and such great rates Reviewed on: 12th June 2025

Explain everything to me so I could make an informed...

Explain everything to me so I could make an informed choice also allowing a payment break when I had covid Reviewed on: 2nd April 2025

My personal loan was simple to apply for, gave an in...

My personal loan was simple to apply for, gave an instant decision and set payments up, I had hoped for a better rate though. Reviewed on: 6th March 2025

Great benefits

Great benefits from the Advantage Account Reviewed on: 13th June 2024

Very easy to use and apply.

Very easy to use and apply. Quick response and money in your account the same day. Reviewed on: 9th April 2024

Natwest loan

Took out a natwest loan on my app was so easy, was done within a few minutes and money was deposited into my account later that same day, so easy being able to see my loan on my app along side my accounts Reviewed on: 7th April 2024

Worst bank and I have seen it go good to...

Worst bank and I have seen it go good to terrible Reviewed on: 30th March 2024

Do not take a loan out with Natwest

So i took a loan out for 15k just before the war in Ukraine (after which prices for everything spiked) i was paying £380 per month back, after a year finances were really strained, i was missing meals etc... I found Natwest had a consolidation loan on their website with a lower monthly payment which would have saved me about £200 per month. I requested to change across to it and I was rejected. I had never missed a payment on my current loan and I am currently in the same situation as many others where I am missing meals, trying to juggle other bills, most of the time i'm barely keeping up with other bills and I just feel like Natwest were useless, the staff were apologtic, but that is their job and overall i feel very let down by them. I have banked with them since I was old enough to open an account and I'll be finding a new bank and once this loan is paid off, as I want nothing to do with them. Reviewed on: 23rd January 2024

Payment late by a day

So I phoned up today to say that my loan payment will be late by a day , instead of saying it’s fine don’t worry you can phone tomorrow and pay , bearing in mind this is the first time I have missed the direct debit payment due to higher food costs and electricity bills and gas , I got told that if I don’t make this payment then it might lead to collections agency’s getting involved making me worry even more than usual, times are hard for everyone and someone who does suffer from anxiety and depression phoning up was a big thing for me and phoned soon as I realised the payment hasn’t gone out and to tell them that it would be a day late , the person on the other end didn’t really care it seemed and when I stated that this has made me worry that he had to bring that up about collection agency’s when this is the first time I have missed a payment I felt that this could of reassured me that a day late would be fine , but instead has made me worry even more until I phone up tomorrow and pay the payment for this month which has two days left till the end of the month I believe, poor handling of this situation if you ask me , roll on tomorrow to clear this missed payment , Reviewed on: 28th June 2023

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