Your Basic Account Reviews (222)
Easy to understand!
The app and website design is fantastic. Everything runs like clockwork. It's easy to view your accounts. Simple to send and receive money, set up standing orders or direct debits etc. You can get text alerts that make it easier to keep an eye on...
Read moreThe app and website design is fantastic. Everything runs like clockwork. It's easy to view your accounts. Simple to send and receive money, set up standing orders or direct debits etc. You can get text alerts that make it easier to keep an eye on your balances.
The best bank
I've been wit NatWest for years and they have always had top customer service and even if you go overdrawn they don't charge you for over a week to let you get back on track. They have always helped me with any problem I've had which involved my card...
Read moreI've been wit NatWest for years and they have always had top customer service and even if you go overdrawn they don't charge you for over a week to let you get back on track. They have always helped me with any problem I've had which involved my card being cloned and losing my card abroad.
Great all round
I have always had an account with natwest, from young saver to current account. If i have had to make a complaint it is dealt with efficiently and in good time, I have always been kept up to date with what action has taken place. Both in branch and...
Read more I have always had an account with natwest, from young saver to current account. If i have had to make a complaint it is dealt with efficiently and in good time, I have always been kept up to date with what action has taken place. Both in branch and online have been pleasureable experiences. The staff are happy and friendly are never fail to great you with a smile.
I would Highley recommend natwest for its services.
ok
I wouldn't recomment Natwest - they have low interest rates and never offer loyal customers good deals.
Great one to one talk with adviser
always have a good experince with the banks advisers, they honestly tell me whats best for me re loans etc, even if it means going elsewhere for a cheaper loan. very honest
Teamwork!
The bank were first on the scene when my account was compromised, very impressed with their team & contact to help sort things out for me
MyRewards
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Fantastic customer service
I go into the bank to put in my pennies very regularly i always find the staff friendly and helpful which makes it a pleasant bank to visit.
Excellent customer service
A close relative died and as executor I had to close the accounts he held at NatWest, the customer service was fabulous, the staff were patient, kind and took their time to explain they could release funds for funeral expenses. I found out that the...
Read moreA close relative died and as executor I had to close the accounts he held at NatWest, the customer service was fabulous, the staff were patient, kind and took their time to explain they could release funds for funeral expenses. I found out that the High street bank is more than just about looking after your money, they can help, advise and support your family when they really need it.
Always easy
Nothing is ever a problem, a quick call and a problem solved in no time at all. Always polite members of staff happy to help.
great bank
always helpful . and are very easy to speak to. solve any issues very fast
Great service
Prompt service and always with a smile. They make banking easy by sorting any issues with care and are always available to explain.
Easy, reliable and decent
I have always been with Natwest, but despite changing pretty much every other product regularly I've never felt tempted to jump ship. Their account is easy, reliable, quick to fix problems and everything I need. Having heard very little as positive...
Read moreI have always been with Natwest, but despite changing pretty much every other product regularly I've never felt tempted to jump ship. Their account is easy, reliable, quick to fix problems and everything I need. Having heard very little as positive from friends who are switchers - this is one bank I won't be ditching anytime soon.
