Your Basic Account Reviews (394)
Good for general needs
Good for getting you to keep within the budget habit.
Mobile App
Easy to use mobile app. It is the one reason I bank with them,
Fantastic Service
Natwest have proven to be reliable, safety-driven, and incredibly friendly. I've never regretted opening a bank account with them, and they have competitive rates and offers for many of their services.
Excellent Service
I have banked with Natwest for over 25 years and they always look after me and offer excellent value and service.
Loyalty is not just one sided
Been with Natwest since I was 16 so many years now! There have been ups and downs as with most banks but a recent phone call about a loan confirmed for me that loyalty doesn't have to be one sided.
Mobile, Self-Serve Freedom
Love the App, love the self-pay in were I can pay in in the order and time that Want and not explain my mad banking procedures to anyone! Always working, branch staff nice when I need them
Not terrible but there are better options out there
I've been banking with NatWest for close to 20 years. I started banking with them mostly out of convenience - there were branches close by and not much competition. They offer a range of products but I currently just have their basic account. It...
Read moreI've been banking with NatWest for close to 20 years. I started banking with them mostly out of convenience - there were branches close by and not much competition. They offer a range of products but I currently just have their basic account. It offers all the stuff any other bank does - telephone banking, online banking, easy accessible, etc. I used to have a Cash ISA with them too, but their interest rates are terrible, so it made more sense to move elsewhere. That's also the same reason I keep my savings elsewhere - better rates with other banks.
Excellent Customer Service
Fantastic Customer service always helpful and happy to advise on products.
Great bank and very helpful!
I've always had a positive experience with NatWest bank - I have been a member of this bank for many years and they provide fantastic customer service both online and in person. I was able to open a savings account instantly and the interest rate is...
Read moreI've always had a positive experience with NatWest bank - I have been a member of this bank for many years and they provide fantastic customer service both online and in person. I was able to open a savings account instantly and the interest rate is good. I am able to ask for help if needed and recieve a quick and useful response.
Basic but brilliant
Does what it says on the tin, adequate and non expensive to run
Good bank
Great bank but not much interaction with them but when I have been in the staff have always been helpful and do what they can to help
Mediocre
They are aggressively promoting on-line banking by making it time consuming to carry out any activities that require a person. Whilst using one of their machines I required assistance and on two occasions as I put in my pin number the assistant...
Read moreThey are aggressively promoting on-line banking by making it time consuming to carry out any activities that require a person. Whilst using one of their machines I required assistance and on two occasions as I put in my pin number the assistant remained watching. Fortunately my daughter noticed and we changed my pin without the assistant.
APP is brilliant
App is so easy to use - can do everything I need very quickly
