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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.51 (2130 reviews)

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4.51

Based on 2,130 reviews, last reviewed 8th Apr 2026

2300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service at Sutton Went to the bank recently and all the bank staff were warm and helpful. Never bad any issues with my banking activity. Reviewed on: 8th April 2026

Latest lowest rating:

1

Awful Fraud team and not very helpful. Awful Fraud team and not very helpful. Don't bank with them, when you have a serious issue they won't help you. A transaction was blocked and I was c... Read more Reviewed on: 31st March 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2130)

Great customer service at Sutton

Went to the bank recently and all the bank staff were warm and helpful. Never bad any issues with my banking activity. Reviewed on: 8th April 2026

Awful Fraud team and not very helpful.

Awful Fraud team and not very helpful. Don't bank with them, when you have a serious issue they won't help you. A transaction was blocked and I was contacted by the bank, I then passed all my security checks and they still blocked my card. They refused to give me access to funds even after confirming over the phone that they knew who I was. Think I was being dealt with by a Finn Tierf. Reviewed on: 31st March 2026

Top Lender

My experience was excellent. I received the money within days. An easy and fast lender that anyone can rely on. Reviewed on: 29th March 2026

Seamless switch over

Switched over from HSBC to NatWest. Seamless transaction and everything taken care of. Great bonus offered and my banking is more tailored to my needs and everything is a doddle. Wish I’d done it sooner. For myself, NatWest has been much more transparent and accommodating, overdraft facility applied and all my banking needs are taken care of. Superb. Reviewed on: 25th March 2026

Superb Stockport staff....

The staff in the Stockport branch are friendly, helpful and professional Reviewed on: 24th March 2026

Very good and easy to use app.

Very good and easy to use app. Good savings rates and good rewards that can be used. Reviewed on: 24th March 2026

Unfair Overdrafts

I've been with natwest for over 10 years with nary an issue - only that they have reduced my overdraft by 10% over the past few years. In a cost of living crisis that feels downright cruel. Reviewed on: 13th March 2026

Frighteningly bad

Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026

Easy to use app, convenient everyday account.

Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026

Very helpful

I have had a very good experience with my Everyday banking with Natwest I have had my account for 21 years Reviewed on: 17th February 2026

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