Write a review

Newsletter

Go to business site

NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.34 (2144 reviews)

View other NatWest products

4.34

Based on 2,144 reviews, last reviewed 29th Sep 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

4

NatWest is ok. NatWest is ok. I would say I feel neutral about it Reviewed on: 20th August 2026

Latest lowest rating:

1

Payday Freeze on New Account Switch Brand-new customer who just completed a current account switch to NatWest, only to have my account frozen without notice on my very first payday. Fron... Read more Reviewed on: 29th September 2026

Read all reviews Write a review

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Everyday account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Everyday account reviews (2144)

Payday Freeze on New Account Switch

Brand-new customer who just completed a current account switch to NatWest, only to have my account frozen without notice on my very first payday. Frontline support was completely unhelpful, offered zero emergency resolution, and ignored FCA Consumer Duty guidelines regarding a vulnerable family unit requiring immediate access to essential funds. A formal complaint has been lodged directly with Paul Thwaite, the executive board, and the Financial Ombudsman Service. Absolute operational failure for a new switcher. Reviewed on: 29th September 2026

NatWest is ok.

NatWest is ok. I would say I feel neutral about it Reviewed on: 20th August 2026

Excellent bank for a day to day life.

Excellent bank for a day to day life. Easy to transfer money between the accounts, and good interest rates for a savings accounts. Reviewed on: 10th July 2026

Great service and friendly staff

Great service and friendly staff Reviewed on: 14th June 2026

Easy to use and good features in the app.

Easy to use and good features in the app. Free travel account and cash pots Reviewed on: 11th June 2026

Great user friendly app and I can always find what I...

Great user friendly app and I can always find what I’m looking for! Reviewed on: 11th June 2026

Best account transfer

Since transferring from another current account I've found the NatWest app the easiest tool to use for my regular transactions. Plus the small monthly reward is an encouragement Reviewed on: 23rd April 2026

NatWest - a bank that makes your life easier

Since opening a savings account with NatWest, I have found managing my finances to be remarkably seamless. The entire process-from the initial account setup to card renewals-has been handled with exceptional efficiency. Furthermore, the introduction of the Virtual Debit Card has significantly enhanced my banking experience by providing added security and convenience. I am so impressed with the service that several of my family members have also transitioned to NatWest as their primary bank. Reviewed on: 21st April 2026

always helpful.

Never had any problems with them, always helpful. Reviewed on: 21st April 2026

Great bank

NatWest has been consistently reliable, especially when it comes to everyday banking. Their mobile app is one of the easiest to use — quick transfers, clear spending insights, and helpful alerts that actually make managing money less stressful. Customer service has also been solid; whenever I’ve needed support, the staff have been friendly, patient, and genuinely focused on solving the issue. Overall, NatWest feels like a bank that invests in making things simple and secure for its customers. Reviewed on: 19th April 2026

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Essential current account (discontinued)
from Virgin Money 3.60 from 146 reviews
Personal bank account
from Investec 4.08 from 3 reviews
Reward current account
from Halifax 4.38 from 205 reviews

Want to see more from NatWest?

Rooster card
from NatWest 4.76 from 17655 reviews
Reward Platinum account
from NatWest 4.66 from 453 reviews
Instant Saver
from NatWest 4.64 from 150 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub