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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.51 (2138 reviews)

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4.51

Based on 2,138 reviews, last reviewed 23rd Apr 2026

13% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Best account transfer Since transferring from another current account I've found the NatWest app the easiest tool to use for my regular transactions. Plus the small monthly... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2138)

Best account transfer

Since transferring from another current account I've found the NatWest app the easiest tool to use for my regular transactions. Plus the small monthly reward is an encouragement Reviewed on: 23rd April 2026

NatWest - a bank that makes your life easier

Since opening a savings account with NatWest, I have found managing my finances to be remarkably seamless. The entire process-from the initial account setup to card renewals-has been handled with exceptional efficiency. Furthermore, the introduction of the Virtual Debit Card has significantly enhanced my banking experience by providing added security and convenience. I am so impressed with the service that several of my family members have also transitioned to NatWest as their primary bank. Reviewed on: 21st April 2026

always helpful.

Never had any problems with them, always helpful. Reviewed on: 21st April 2026

Great bank

NatWest has been consistently reliable, especially when it comes to everyday banking. Their mobile app is one of the easiest to use — quick transfers, clear spending insights, and helpful alerts that actually make managing money less stressful. Customer service has also been solid; whenever I’ve needed support, the staff have been friendly, patient, and genuinely focused on solving the issue. Overall, NatWest feels like a bank that invests in making things simple and secure for its customers. Reviewed on: 19th April 2026

Cancelled my account on a serious ground

They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessarily! Reviewed on: 18th April 2026

Opening a new account with Nat West.

Tried to open an account with Nat West. Uplifted all the required documents. Was issued an account number etc. Then subsequently advised not able to offer me an account. No explanation or opportunity to discover the reason for being declined. Very unsatisfactory outcome. Reviewed on: 17th April 2026

Their app and user experience if great.

Their app and user experience if great. Reviewed on: 17th April 2026

Been with them for years, a good reliable bank.

Been with them for years, a good reliable bank. I trust them. Would highly recommend (individual experiences may vary) Reviewed on: 15th April 2026

Great customer service at Sutton

Went to the bank recently and all the bank staff were warm and helpful. Never bad any issues with my banking activity. Reviewed on: 8th April 2026

Awful Fraud team and not very helpful.

Awful Fraud team and not very helpful. Don't bank with them, when you have a serious issue they won't help you. A transaction was blocked and I was contacted by the bank, I then passed all my security checks and they still blocked my card. They refused to give me access to funds even after confirming over the phone that they knew who I was. Think I was being dealt with by a Finn Tierf. Reviewed on: 31st March 2026

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