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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.33 (2141 reviews)

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4.32

Based on 2,141 reviews, last reviewed 14th Jun 2026

28% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great service and friendly staff Great service and friendly staff Reviewed on: 14th June 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2141)

Been with them for years, a good reliable bank.

Been with them for years, a good reliable bank. I trust them. Would highly recommend (individual experiences may vary) Reviewed on: 15th April 2026

Great customer service at Sutton

Went to the bank recently and all the bank staff were warm and helpful. Never bad any issues with my banking activity. Reviewed on: 8th April 2026

Awful Fraud team and not very helpful.

Awful Fraud team and not very helpful. Don't bank with them, when you have a serious issue they won't help you. A transaction was blocked and I was contacted by the bank, I then passed all my security checks and they still blocked my card. They refused to give me access to funds even after confirming over the phone that they knew who I was. Think I was being dealt with by a Finn Tierf. Reviewed on: 31st March 2026

Top Lender

My experience was excellent. I received the money within days. An easy and fast lender that anyone can rely on. Reviewed on: 29th March 2026

Seamless switch over

Switched over from HSBC to NatWest. Seamless transaction and everything taken care of. Great bonus offered and my banking is more tailored to my needs and everything is a doddle. Wish I’d done it sooner. For myself, NatWest has been much more transparent and accommodating, overdraft facility applied and all my banking needs are taken care of. Superb. Reviewed on: 25th March 2026

Superb Stockport staff....

The staff in the Stockport branch are friendly, helpful and professional Reviewed on: 24th March 2026

Very good and easy to use app.

Very good and easy to use app. Good savings rates and good rewards that can be used. Reviewed on: 24th March 2026

Unfair Overdrafts

I've been with natwest for over 10 years with nary an issue - only that they have reduced my overdraft by 10% over the past few years. In a cost of living crisis that feels downright cruel. Reviewed on: 13th March 2026

Frighteningly bad

Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026

Easy to use app, convenient everyday account.

Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026

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