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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.51 (2124 reviews)

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4.51

Based on 2,124 reviews, last reviewed 13th Mar 2026

1800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2124)

Still have a high street presence

Still have a high street presence Reviewed on: 15th April 2025

They do everything I need as a student

They do everything I need as a student Reviewed on: 12th April 2025

Unbelievable.

Unbelievable. Been with them for years. Would never change. Reviewed on: 11th April 2025

Functional but Underwhelming

I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since then, I’ve ended up with three accounts: a basic current account and two savings accounts. While everything works fine on a functional level, the overall experience feels a bit uninspired. The interest rates on savings are especially disappointing, making it hard to see much value in keeping multiple accounts with them. It does the job, but doesn’t offer much beyond the basics. Reviewed on: 11th April 2025

My basic account does everything that I need it to do.

My basic account does everything that I need it to do. Whenever I’ve had an issue, the customer service team have helped me efficiently and professionally. Reviewed on: 8th April 2025

Love NatWest, they are a great banking app, love the...

Love NatWest, they are a great banking app, love the layout of the mobile app and how simple it is to use. Also have great account options for students and savings accounts, they are the best banking app. Reviewed on: 3rd April 2025

Used the NatWest for over 20 years

Used the NatWest for over 20+ years. Majority of my banking is satisfactory but not when it comes to going on holiday. I always advise the bank of my travel dates and they still let me down by allowing payments on my card when I am not in the country. My card was scammed and they blocked my card without contacting me leaving me without money on holiday. I found it impossible to contact them on the phone and I didn’t have access to the internet. What’s the point in notifying them of holiday plans and dates . Reviewed on: 3rd April 2025

After my stroke in 2005 having a Natwest basic accou...

After my stroke in 2005 having a Natwest basic account helped me with the financial difficulties I incurred due to not being able to work. Reviewed on: 2nd April 2025

great bank had no problem with them always happy to...

great bank had no problem with them always happy to help Reviewed on: 2nd April 2025

service Good with a smile On his face Andy

Good customer service with a smile Reviewed on: 2nd April 2025

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