Write a review

Newsletter

Go to business site

NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.32 (2141 reviews)

View other NatWest products

4.32

Based on 2,141 reviews, last reviewed 14th Jun 2026

28% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great service and friendly staff Great service and friendly staff Reviewed on: 14th June 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

Read all reviews Write a review

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Everyday account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Everyday account reviews (2141)

Good range of products

No issues, good range of products at good rates. Easy and helpful to use app and website. Reviewed on: 22nd January 2026

My NatWest banking experience.

I've banked with NatWest for around 20 years and have so far had mostly good experiences. On the odd occasion i have had to go into a branch the staff have always been polite and helpful. Reviewed on: 22nd January 2026

Natwest: well known & reliable - poor customer service

Natwest is well known and reliable in many ways, with several options for how to run your account and offers a lot of great products. It was brilliant for simple account management and especially for younger starts with banking. Its customer service however is horrific. The messaging option on the app is not instantly accessible and requires at least a few hours before anyone comes back to you. By the time they do, and you reply, it’s passed on to a new agent and the process starts again. I’ve had requests go on for days and it’s really frustrating. Reviewed on: 22nd January 2026

Been with them for nesrly 20yrs All good

Been with them for nesrly 20yrs All good Reviewed on: 22nd January 2026

I’ve banked with NatWest for forty years and they’ve...

I’ve banked with NatWest for forty years and they’ve always been excellent Reviewed on: 22nd January 2026

Brilliant customer service

App is easy to use : customer service has always been great. I’ve been a customer for over 25 years. Reviewed on: 22nd January 2026

I have been with Natwest since I was 10 years old, n...

I have been with Natwest since I was 10 years old, never left and don't want to. Whenever they've made a mistake they've corrected it immediately with great customer service and have always apologised. Their staff are friendly, confident and knowledgeable and I have never felt the need tk go elsewhere. They also have a good range of products on the market. Reviewed on: 22nd January 2026

It helps me to bank effectively and without any issues.

It helps me to bank effectively and without any issues. Reviewed on: 22nd January 2026

NatWest offers a reliable and easy-to-use everyday a...

NatWest offers a reliable and easy-to-use everyday account. The mobile app is intuitive, payments are quick, and account management is straightforward. A solid choice for everyday banking in the UK Reviewed on: 22nd January 2026

I have been with the Nat West for most of my life an...

I have been with the Nat West for most of my life and I've never been let down. Reviewed on: 22nd January 2026

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Silver Account
from TSB 4.19 from 4 reviews
Graduate Account
from NatWest 4.43 from 63 reviews
Platinum Current Account
from TSB 3.99 from 21 reviews

Want to see more from NatWest?

Rooster card
from NatWest 4.76 from 17656 reviews
Reward Account
from NatWest 4.64 from 990 reviews
Instant Saver
from NatWest 4.63 from 150 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub