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NatWest: Everyday account reviews

4.53
Based on 2,116 reviews, last reviewed 23rd Jan 2026
1300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Nat west the peoples bank Always got your back, great customer service, excellent range of products and great rates Reviewed on: 23rd January 2026
Tony Estabrook 's avatar
Tony Estabrook

Latest lowest rating:

1

Account Disappeared Left Without Access or Explanation My current account suddenly vanished from the NatWest app right after I transferred money to another bank account in my own name. No warning, no messa... Read more Reviewed on: 4th November 2025
FNCHY's avatar
FNCHY

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2116)

I have been a NatWest customer for more than 20 years.

3
I have been a NatWest customer for more than 20 years. They do provide good offers sometimes, however I feel they lack customer concern when it comes to borrowing, especially with never ending offers of loans and credit cards. Reviewed on: 27th February 2025

The NatWest bank App is limited but I think it serve...

4
The NatWest bank App is limited but I think it serves my purpose for very limited online banking use. It’s fairly moderate but it’s not over complicated to navigate around. Reviewed on: 27th February 2025

I have banked with NatWest for almost 50yrs!

5
I have banked with NatWest for almost 50yrs!!! Range of financial products is comprehensive, lnhouse staff always polite/courteous Knowlegeable, and onlne Banking facllties easy to navigate. Reviewed on: 27th February 2025

Best bank

5
Always helpful, no doubt about professionalism Reviewed on: 27th February 2025

not the best or worst

4
GREAT WHEN YOU HAVE MONEY NOT SO MUCH WHEN YOU HAVENT AND INTEREST/ EXCHANGE RATES ARE BAD Reviewed on: 26th February 2025

Solid current account

4
The account does everything you’d expect and I haven’t experienced any issues. Reviewed on: 26th February 2025

Very low interest rates, good app.

3
Very low interest rates, good app. Reviewed on: 26th February 2025

Highly recommended

5
"I've been with NatWest for quite some time now, and I couldn't be happier with the service. The online banking experience is incredibly user-friendly, making it easy to manage my finances on the go. The mobile app is intuitive and offers all the features I need, from checking balances to transferring money quickly. The customer service has been outstanding, with responsive and friendly support whenever I have any questions. They genuinely seem to care about their customers, and it’s clear that they prioritize security and convenience. The range of products they offer is impressive as well, from savings accounts to credit cards, and I’ve always found their terms to be competitive. The branch staff is also helpful and knowledgeable, and I appreciate the ease of access to both physical and digital banking. Overall, NatWest has been a reliable and trustworthy partner in my financial journey. I highly recommend their services to anyone looking for a solid, efficient banking experience." Reviewed on: 26th February 2025

O.K. But very basic account

3
O.K. But very basic account with little added value or extras. Statements could be clearer and bolder, particularly for the visually disadvantaged and hard to see. Reviewed on: 26th February 2025

Nat.west. always on the case in the nicest way

5
Nat.west. have always looked after my account. Recently I wanted to transfer a large amount from my account the move was blocked followed by a pleasant security call to confirm that I was happy and not being forced or scammed the transaction was completed, just the latest compliment I can give. Reviewed on: 26th February 2025

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