Write a review

NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2094 reviews)

View other NatWest products

4.49

Based on 2,094 reviews, last reviewed 12th Apr 2025

2200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

They do everything I need as a student They do everything I need as a student Reviewed on: 12th April 2025

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025

Read all reviews Write a review

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

Review NatWest: Basic Account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Basic Account reviews (2094)

I have been with them for years.

I have been with them for years. Customer services are easy to get through to and app is very well designed Reviewed on: 15th April 2024

Very good

Very profitable bank. Super easy to use and easy. Lots of possibilities Reviewed on: 15th April 2024

Reliable and trustworthy

I’ve been with NatWest for 10 years and have never had a problem with them. The app is easy to navigate and offers good insights into how you spend your money that have helped by giving me a reality check into how much I am spending in certain categories. Reviewed on: 12th April 2024

I like the app - its really easy to use.

I like the app - its really easy to use. Reviewed on: 12th April 2024

Excellent service.

Excellent service. Superb products. Reviewed on: 12th April 2024

The best, my son he loves it so much.

The best, my son he loves it so much. Reviewed on: 8th April 2024

Wouldn’t bank anywhere else

Simple easy and trustworthy. Been with NatWest over 15 years Reviewed on: 6th April 2024

Terrible IT systems and terrible customer service.

Terrible IT systems and terrible customer service. I opened a new account a week ago am still not able to view my account. I've tried contacting their customer help line but they say that they are unable to do anything, all queries must go through their AI chatbox 'Cora'. I have tried contacting them through Cora but it's terrible, sometimes unresponsive, and was never helpful. Reviewed on: 25th March 2024

Smart Banking

Love their get cash service, it’s a game changer for new banking customers. Reviewed on: 16th March 2024

My experience with Nat west has been a family affair...

My experience with Nat west has been a family affair as all members of the family have had accounts with them for many years and found them very helpful in all aspects over many years Reviewed on: 1st March 2024

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Cater Allen 0.00 from 0 reviews
Current Account
from first direct 4.69 from 1336 reviews
Debit Card (discontinued)
from Fineco Bank (inactive company) 0.00 from 0 reviews

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub