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Jade

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All reviews (4)

Review of the NatWest, Basic Account:

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My basic account does everything that I need it to do.

My basic account does everything that I need it to do. Whenever I’ve had an issue, the customer service team have helped me efficiently and professionally. Reviewed on: 8th April 2025

Review of the NatWest, Natwest Rooster Money:

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Easy to use and great features.

Easy to use and great features. My son loves to use his card and app to manage his money. Great that it’s free if you’re a NatWest customer yourself. Reviewed on: 2nd April 2025

Review of the Hastings Direct, Car insurance:

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Definitely room for improvement

First off I was happy with my quote when I first took out my car insurance with Hastings direct, it was actually the cheapest one showing on compare the market. The online process was easy and straightforward. I pay monthly and thankfully there wasn’t a huge upfront payment to be made. I was disappointed during the COVID-19 pandemic, as we were in full lockdown, I wasn’t even using my car for weeks On end, but still had to pay a hefty monthly bill for a car that was just sat on my driveway. I asked the company if they could suspend my insurance for a month, thus meaning I could miss a payment, nope that wasn’t possible, i’d have to cancel my insurance altogether. I was mainly upset because another well known insurance company was offering a coronavirus refund to all of their customers, now that’s a goodwill gesture. After all of that, my insurance is due for renewal soon and Hastings has emailed to let me know that if I renew with them, then I can keep paying the same payments every month for another year, the figure hasn’t even dropped slightly. I go look on compare the market again and a quote with Hastings direct is showing up as £50 cheaper than what they’re offering me in my email! Robbers. Reviewed on: 4th September 2020

Review of the NatWest, Basic Account:

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Not too shabby

Have been with NatWest since I was 16, so quite a while! Have always solved any problems I’ve had. Recently wanted to set up 2 junior Isa’s for my children, was very disappointed to find that natwest only offer a stocks and shares junior ISA and not a cash one. Had to outsource to another company as I didn’t want to gamble with my children’s future money Reviewed on: 26th January 2020

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