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Virgin Money: M Plus account reviews

Name: M Plus account
Rating: 4.07 (27 reviews)

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4.07

Based on 27 reviews, last reviewed 22nd Jan 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

15%

Latest highest rating:

5

Use if for our Speakers club and it has been the eas... Use if for our Speakers club and it has been the easiest bank to deal with for a club such as ours that is small and has to manage costs Reviewed on: 22nd January 2026

Latest lowest rating:

2

I’m a contractor and came over from Mettle. I’m a contractor and came over from Mettle. This account is far too basic for running my business. I’ve gone back to Mettle as with them I can categor... Read more Reviewed on: 8th November 2024

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About this product

Virgin Money M Plus is an everyday bank account.

You’ll get interest on your balances and cashback on spending. There’s no monthly fee for this account and you won’t be charged for spending on your card or withdrawing cash while you’re abroad (some ATMs may charge you).

Virgin Money M Plus account reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money, you can also leave a review and share your experience.

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Virgin Money M Plus account reviews (27)

Use if for our Speakers club and it has been the eas...

Use if for our Speakers club and it has been the easiest bank to deal with for a club such as ours that is small and has to manage costs Reviewed on: 22nd January 2026

Too many branch closures

Despite being a customer for many, many years I cannot remember being asked to come into a branch for a review of how my money is working for me. Also, my branch closed and account transferred to a different branch, this branch also closed. My new branch is some distance away from. I dislike how customers are supposed to just accept branch closures Reviewed on: 22nd January 2026

Always been really helpful whenever I have rang with...

Always been really helpful whenever I have rang with a query. Also my dad passed away recently and they were very helpful with explaining the procedures. Reviewed on: 22nd January 2026

Friendly svirgin bank review

Friendly staff and always give good advice Reviewed on: 22nd January 2026

I find Virgin money 's mobile banking easy to use wi...

I find Virgin money 's mobile banking easy to use with excellent help and advice available if needed . As I am limited in mobility it is important to me that I can conduct my banking needs securely from home and Virgin Money services enable me to do this with full confidence plus I get a smal! amount of interest paid on my,current account . Reviewed on: 22nd January 2026

Great every day bank account with tech limitations

Great every day bank account with no fees and adequate credit interest rates, but downtime on the app and online banking is too frequent to give it a 10. App often doesn't work if on Vodafone but my other bank accounts do at the same location on the same network! Reviewed on: 14th June 2025

Good interest & ease of making transfers

The Cash ISA attached to the Current account pays good interest and it is so easy to transfer funds back & forth between accounts Reviewed on: 12th June 2025

Exceptional Customer Service.

Great Customer Service Experience and very good product. Reviewed on: 12th June 2025

Cydesdale Bank/VM customer for over 50 years

I have been a Clydesdale Bank (now Vrgin Money) customer for 50+ years. My wife and I were both staff at one time and we held a ClyBk mortgage for about 30 or those years until fully paid off. We are in a strong financial position and therefore a "private client". I've seen personalised service degrade since the VM "merger" and we can no longer have f2f meetings with private client manager (who is Glasgow based) unless we are buying a bank product. Also we are on our 3rd manager in 5 years (previous very good but made redundant) and our nearest branch (VM having closed Guildford & Reading) is 30 - 50 miles away or more. CLub M account is good for insurance coverage and worth the money. Also competitive rates on Cash ISa and 1 year e-bond accounts, al of which my wife and I hold. Hoping the Nationwide acquisition will improve things, although the Scottish element will have disappeared (as it did with Virgin Money rebrand). Reviewed on: 27th February 2025

Uncertain future

I'm concerned that the merger with Nationwide will reduce competition and choice in the retail banking sector. Interest rates on the current account and savings account are low. The Virgin branding will I believe disappear, without reference to customers. I may well look for a different provider Reviewed on: 26th February 2025

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