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Virgin Money: M Plus account reviews

Name: M Plus account
Rating: 4.2 (31 reviews)

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4.20

Based on 31 reviews, last reviewed 24th Mar 2026

600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

13%

Latest highest rating:

5

never had an issue with the bankiing app never had an issue with the bankiing app Reviewed on: 24th March 2026

Latest lowest rating:

2

I’m a contractor and came over from Mettle. I’m a contractor and came over from Mettle. This account is far too basic for running my business. I’ve gone back to Mettle as with them I can categor... Read more Reviewed on: 8th November 2024

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About this product

Virgin Money M Plus is an everyday bank account.

You’ll get interest on your balances and cashback on spending. There’s no monthly fee for this account and you won’t be charged for spending on your card or withdrawing cash while you’re abroad (some ATMs may charge you).

Virgin Money M Plus account reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money, you can also leave a review and share your experience.

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Virgin Money M Plus account reviews (31)

never had an issue with the bankiing app

never had an issue with the bankiing app Reviewed on: 24th March 2026

Take over of concern.

Virgin Money were bought over by Clydesdale Bank in 2018 and felt sometimes rebranding detrimental to original bank having enjoyed excellent relationship over three decades. Online banking app is reasonable also ISA rates fairly competitive though trying to get in touch to chat not so easy. Will be interesting to see what happens now Virgin Money transferring to Nationwide Building Society, with the legal handover expected on April 2, 2026. Not entirely happy given Clydesdale Bank a Scottish bank formed in Glasgow 1838 and reported online sometimes Virgin Money took over Clydesdale Bank additionally hope as a building society customers shall be recognised and respected for their loyal custom and enjoy satisfactory service as was when Clydesdale Bank. Reviewed on: 24th March 2026

interest on my surplus in the M saver...

I get interest on my surplus in the M saver account Reviewed on: 24th March 2026

Great Customer Service Experience!

Great Customer Service Experience! Reviewed on: 24th March 2026

Use if for our Speakers club and it has been the eas...

Use if for our Speakers club and it has been the easiest bank to deal with for a club such as ours that is small and has to manage costs Reviewed on: 22nd January 2026

Too many branch closures

Despite being a customer for many, many years I cannot remember being asked to come into a branch for a review of how my money is working for me. Also, my branch closed and account transferred to a different branch, this branch also closed. My new branch is some distance away from. I dislike how customers are supposed to just accept branch closures Reviewed on: 22nd January 2026

Always been really helpful whenever I have rang with...

Always been really helpful whenever I have rang with a query. Also my dad passed away recently and they were very helpful with explaining the procedures. Reviewed on: 22nd January 2026

Friendly svirgin bank review

Friendly staff and always give good advice Reviewed on: 22nd January 2026

I find Virgin money 's mobile banking easy to use wi...

I find Virgin money 's mobile banking easy to use with excellent help and advice available if needed . As I am limited in mobility it is important to me that I can conduct my banking needs securely from home and Virgin Money services enable me to do this with full confidence plus I get a smal! amount of interest paid on my,current account . Reviewed on: 22nd January 2026

Great every day bank account with tech limitations

Great every day bank account with no fees and adequate credit interest rates, but downtime on the app and online banking is too frequent to give it a 10. App often doesn't work if on Vodafone but my other bank accounts do at the same location on the same network! Reviewed on: 14th June 2025

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