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NatWest: Everyday account reviews

4.52
Based on 2,122 reviews, last reviewed 19th Feb 2026
1800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
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4%
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2%
See only 1 star reviews
3%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026
Xenia G's avatar
Xenia G

Latest lowest rating:

1

NatWest: Where Digital First Means Customer Last I’ve been a long-standing NatWest customer, and this has been the worst banking experience I can remember. After my father passed away in December, I ... Read more Reviewed on: 7th February 2026
Gareth's avatar
Gareth

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2122)

Underwhelming

2
The app should offer basic functionality like setting up new payees (especially utility companies...)> Also - the 'pay a contact' feature doesn't support payM! Reviewed on: 14th October 2014

Generally good customer service but online banking facility could be improved

3
Natwest online features and ease for transferring money could be improved as could the phone app. Generally good customer service in-store and by phone. Reviewed on: 2nd October 2014

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