Write a review

Newsletter

Go to business site

NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.32 (2141 reviews)

View other NatWest products

4.32

Based on 2,141 reviews, last reviewed 14th Jun 2026

28% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great service and friendly staff Great service and friendly staff Reviewed on: 14th June 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

Read all reviews Write a review

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Everyday account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Everyday account reviews (2141)

Easy banking (if done without a branch)

I have a basic account with Natwest and I have never had an issue, the internet banking is straightforward, the card has never been a problem, communication is an acceptable level, BUT if I do need a branch it proves difficult, here in Edinburgh, the CAPITAL city we have 1 branch! Which means I have to travel all the way in to a jam packed town, attempt to find a parking space all for 5 minutes in the bank, please make more branches Reviewed on: 8th January 2016

Since the Piggies

I have been with Natwest since I was 5 with the piggy accounts. Need I say more? Never felt the need to move Reviewed on: 8th January 2016

Plite and efficent service.

They always provide an excellent customer service experience. Their staff are polite and are knowledgeable about their products. Reviewed on: 29th December 2015

Never failed to recieve good service since the age of 11

I opened my first bank account with NatWest at the age of 11 and have chosen to remain a loyal customer of theirs as I have never experienced bad customer service or any sort of bad service, whether online banking or mobile banking or evening changing lost cards. I would recommend them to anyone. Reviewed on: 29th December 2015

Lost Cards

Bearing in mind it's Christmas Eve and the queue was horrendous. The clearly overworked clerk took me into the office, made me a cup of tea and then cancelled both cards and ordered in replacements. Customer service was brilliant! Reviewed on: 24th December 2015

Basic account

Been a long time user not a lot of contact in branch now a days as using online banking, good for storing cash & paying bills - no fee Reviewed on: 24th December 2015

Does everything I need

I have kept a basic account despite constantly being asked to take an account where you pay a monthly fee. The benefits for the fee account aren't worth it for me and the basic account functions perfectly well, the online banking is easy to use and direct debits/payments etc take seconds to arrange. This account gives me everything I need Reviewed on: 24th December 2015

Easy to use, basic set-up.

This account is perfect for simple everyday use. Simply put money in your account and withdraw when necessary. It's easy to use, easy to transfer money to others and perfect for on-line shopping . Definitely recommended this to about four people already! Reviewed on: 24th December 2015

Easy Online Banking

I bank with multiple banks and NatWest's online banking is by far my favourite to use. The app is simple but informative on both my current account, and my credit card. It gives the ability to get cash from a NatWest ATM without the need to carry a debit card. The online banking website is straightforward and easy to use. It provides easy to view recent statements, and I can view accounts side by side if I like. Compared to other banks, NatWest have always been my favourite for online banking. The only reason I have dropped a star, is due to the need to use their little card reader when I have to add a new payee to my account. It's a bit fiddly but not really complicated. Lloyds method of using an automated call is preferable. Reviewed on: 12th December 2015

brilliant bank

i have been a natwest customer for around 35 years and i can honestly say that ive never had a problem,my money is safe and secure,all staff i have dealt with have been brilliant.online banking is very easy to use and both my 2 kids have also joined natwest since birth Reviewed on: 5th December 2015

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from thinkmoney 3.86 from 72 reviews
Student Account
from permanent tsb 0.00 from 0 reviews
Current account
from Unizest 3.86 from 2 reviews

Want to see more from NatWest?

Rooster card
from NatWest 4.76 from 17656 reviews
Reward Account
from NatWest 4.64 from 990 reviews
Instant Saver
from NatWest 4.63 from 150 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub