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NatWest: Basic Account reviews

4.50
Based on 2,101 reviews, last reviewed 15th Jun 2025
7% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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2%
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3%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025
Ricky G's avatar
Ricky G

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025
Eric U's avatar
Eric U

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NatWest Basic Account reviews (2101)

Generally good customer service but online banking facility could be improved

3
Natwest online features and ease for transferring money could be improved as could the phone app. Generally good customer service in-store and by phone. Reviewed on: 2nd October 2014

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