9th December 2018
Excellent experience
Cannot fault this bank. They have been very supportive and helpful throughout my time with them, and their app is second to none.
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Your Classic Account Reviews (46)
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7th December 2018
Simple, Accurate, Secured
Bank of Scotland was my first bank to get a personal account with as a high school student and it was and still a great experience and one of my favourite banks
2nd December 2018
Classic Account
Staff are always so friendly and helpful, good benefits with account
14th November 2018
Excellent product
Excellent product and service, can’t fault them at all. Always there to help if needed but never actually needed.
9th November 2018
Not helpful
Having had an overdraft for 15 years, they removed facility without notice and it caused stress and hardship. Poor customer service
7th November 2018
GREAT OVERALL PRODUCT
I love this account as it is easy to use and operate and the overdraft facility has been fine tuned now so it advises you how much you can borrow and you can do this easily and simply in just a few clicks. The down side, and the only reason I do not...
Read moreI love this account as it is easy to use and operate and the overdraft facility has been fine tuned now so it advises you how much you can borrow and you can do this easily and simply in just a few clicks. The down side, and the only reason I do not give it FULL MARKS is that it is easier to borrow than to pay back and if I choose to pay back some of my overdraft this is shown as me being inconsistent instead of diligently managing my money! Otherwise, love this account.
6th November 2018
Needs Improvement
I once bought a product which was of no service or use to me and when i requested a refund it was refused. Not the kind of service i need.
6th November 2018
Great friendly bank
This has been a great experience. I was really struggling financially and was able to get back on track with the help of Bank of Scotland, They initially provided me with a basic account when I had none, then after time allowing me to upgrade to a...
Read moreThis has been a great experience. I was really struggling financially and was able to get back on track with the help of Bank of Scotland, They initially provided me with a basic account when I had none, then after time allowing me to upgrade to a classic account. I would not hesitate to recommend them to others.
13th June 2018
Fees are too much
I have a platinum account and the fees are too much. It started out at £12 per month and now it is £17 per month.
11th February 2018
Great service
Having held a current account with the bank for many years I have always found the service I receive fantastic and the staff incredibly helpful at my local branch.
8th February 2018
Force to automation
Sadly like other banks they do not like you interacting with a staff member any more and prefer you to use the dreadful automated machines that keep breaking down
3rd February 2018
No Issues Really
As the title says, pretty run of the mill, the queue times for call support can be a bit long but the issues do tend to be resolved if they crop up.
7th January 2018
Positive review
I have found the service to be excellent the online services are easy to use and are navigated no problem
6th January 2018
Supportive and capable
Bank of Scotland harkens back to the days of your bank trusting in you when you trust it.
16th December 2017
No hassle
Changing to bankof scotland was quick and simple . They are also very helpful with day to day banking
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