Smart Money People Logo

Bank of Scotland: Classic Account reviews

3.95
Based on 112 reviews, last reviewed 15th Apr 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
21%
See only 3 star reviews
15%
See only 2 star reviews
5%
See only 1 star reviews
9%

Latest highest rating:

5

Reliable, secure, excellent customer service, user-f... Reliable, secure, excellent customer service, user-friendly app, transparent fees—Bank of Scotland’s Classic Account makes everyday banking simple and... Read more Reviewed on: 15th April 2025
Samantha Buntain's avatar
Samantha Buntain

Latest lowest rating:

2

Not good rates but good customer service which is a... Not good rates but good customer service which is a plus Reviewed on: 13th March 2025
Dan-'s avatar
Dan-

About this product

Bank of Scotland is a commercial and clearing bank, part of Lloyds Banking Group. The Bank of Scotland Classic Account is one of the bank’s current accounts. It has opportunities to earn interest and cashback with selected retailers, as well as offering overdraft options. Account holders can also take advantage of a mobile banking app packed with features and benefits.

Finding the right bank account for your financial needs is important. We collect Bank of Scotland Classic Account reviews to give you valuable insight into the account and provider. Make an informed decision by reading the reviews on Smart Money People.

Find out how long account holders have had their Classic Account with Bank of Scotland. Read about the main pros and cons they’ve experienced so far. Learn more about the mobile banking app and the most beneficial features it has. Find out if existing account holders would recommend the account to their family and friends. Read about experiences with the customer service team. All of this and more can be found in our Bank of Scotland Current Account reviews.

If you have a Bank of Scotland Classic Account, write an honest review today. Tell us why you chose this account and whether it’s your main bank account. Have you been satisfied with the account so far? Do you use the cashback opportunities and would you say they’re worthwhile? What are your favourite features of the mobile banking app? Have you encountered any issues with the account, and if so, how well did the provider resolve them? Whether good or bad, write a Bank of Scotland Classic Account review. Together, we can help people like you make better financial decisions.

Review Bank of Scotland: Classic Account now

Help others make smarter decisions by sharing your own experience. Write a review

Bank of Scotland Classic Account reviews (112)

Big push towards using machines

1
This bank has a big push towards the automated world with less face to face contact with humans. This may work some times and be useful for some but not all. It is all about cost not customer service. Customer service going downhill sadly. Better customer care elsewhere. Reviewed on: 16th February 2016

A bit of a sleeper...

4
I never see this product promoted, but to my mind it's actually quite good! No flashy thrills, but it does offer 3% interest rate on balances of £5k...which is much stronger than any savings account I can find! Service is ok...hence the 4 stars overall rating. Reviewed on: 4th April 2015

Do you have a different Bank of Scotland product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Bank of Scotland?

    View all products